Very fast replies and even prepared to take the time to advice about compatibility with other devices. In the end the laptop I ordered happened to not be compatible. No problem: the take-back and money-back service was as quick and professional as the ordering part. I am impressed!
Would order again without hesitation if needed!
Review by Jhmellah Mygames1 year ago
Best quality with competitive prices
Review by Alamsyah Rameshan1 year ago
Notebook in a good state for a reasonable price. Fast shipping.
Very good choice if you are looking to a refurbished laptop.
Review by Lecorrin1 year ago
I can see a number of other reviewers have mentioned the return/ticketing system used at Remarkt, and I have to agree, it's a painful thing to navigate.
Unfortunately the quality of the displays ordered didn't meet expectations and needed to be returned. I expect cosmetic damage on B-grade.. not deep scrapes in the display making it unfit for use.
That said, they replied quickly and provided all necessary documentation to return the order.
Review by Tomineka1 year ago
My name Vytautas, my order number100016084, I ordered laptop on Friday 26 of January, and this company never pick up phone, does not answer any email, I send bunch of them, I start thinking that they scammers and don’t sell nothing at all, So remarkt you better call me or on Wednesday I go to police.
Review by Hetrox Panekeo1 year ago
I bought refurbished laptop (marked as grade A) from remarkt and had the worse experience ever.
1. Late delivery. I paid 8 Euros for next day delivery. Package arrived four days later.
2. Bad product. The keyboard stopped working within a week of use. The battery life is hardly 1 hour. It is impossible to use the laptop.
3. Bad customer service. No response from Remarkt despite raising the ticket and writing numerous emails.
4. Not trustworthy. My laptop is still in warranty period but I have to pay 32 Euros to get a new keyboard installed.
Edit 1: Order number: # 100010752
Review by Nagarajan2 years ago
I can contact nobody or email don't delivered order..
Review by Aleskejs Mitrofanov2 years ago
I ordered 2 HP docking stations at Remarkt, and had rather low expectations on the quality and service, because the price was very low.
I was very pleasantly surprised that one of the docking stations got immediately replaced when I claimed that it was faulty. No long discussions, I just received a notification from post.nl that a new package was on its way, even before I got the email confirmation from Remarkt.
I will definitely order here again.
Review by Bobbilyn Schnoke2 years ago
My experience with ReMarkt is very positive. I ordered a Dell 380 SFF Core2Duo E7400 3.0GHz 4GB DDR3 320GB DVD/RW without OS.. Unfortunately it wasn't available anymore. As compensation they sent me an OptiPlex 780 Ultra Small Form Factor Base Up to 90 Percent E fficient PSU,160GB 2.5, SATA 3.0Gb/s , 8X DVD-ROM SATA, 4GB with OS instead. Which is perfect for my needs too. I would recommend ReMarkt to any1, based on this first (prolly not last) experience.
The above ordered and received Optiplex unfortunately never worked.
I ordered this pc 27/4/17 for my husband and unfortunately he had no time to immediatly test it, for at his job he was in ''full mode before holiday''
Only when we came back from our yearly holiday, 10/8/17 he moved to his shack and... it didn't start up. BIOS CPU FAN ERROR.
Details on request
Now I am supposed to send it back via the ticketing system, at my own costs. Ofcourse it is not their fault we were late in testing it..but.....
als 90 'werkdagen' garantie (zij antwoorden immers ook alleen tijdens werkuren = garantie)
maar 90 'dagen' = net buiten garantie
Nu begrijp ik de ''gratis update''
** update ** 02/09/2017
We've send it back to them at our cost.
It came back a week later working well.
So upgrading to 5* service.
Review by CCoules2 years ago
Ordered a very cheap 15" monitor + four power supplies of two different types. Next day I got contacted by a Remarkt representative explaining that one of the PSU types was not in stock anymore and offered a substitution model.
A minor issue with shipment was perfectly resolved after contacting Remarkt.
Tip for remarkt/terabyte: improve your visibility/accuracy of inventory at the web shop. This would prevent customers placing orders for items that are not in stock anymore.
Review by Andyj2 years ago
I bought a refurbished computer. I didnt expect a new one but i didnt expect :
- The computer locket is broken, can't close correctly = Pb for tablet mode
- The computer light is broken. Not specified anywhere
- The audio drivers were missing. I had to install myself, or no sound
- The battery delivred with computer is totally dead
- The AC charger is too old and don't 'do the job. dont charge battery
- The computer was really discusting + burn traces...
- The keyboard is not correctly installed
Then the worst starts !
The customer care service. First you have to deal with really oldschool systemof ticket (to make you wait longer)
Then the answer delivered don't give every informations
Their phone service is a joke. i tryed 10 times between yesterday and today, but not once it worked
Bref... If you need a computer, don't buy it here ! they don't check anything, and they don't seem to care of customer
Waiting to see if they gonna offer me a real solution SOON
------- EDIT -------
I finally have an appointment tomorrow to proceed to an exchange at the shop. I will see if they offer a real solution and keep you informed
------- EDIT 2 -------
I visited the shop today to get a ''new computer'' and a ''new charger'' because both had issues. I insisted particulary on the AC charger which was not working at all.
I received a new computer. Can't complain about it too much.
Except the Ethernet broken (i mean really broken, the metal piece out...). Which is something they should have tell me at the shop i think, if they check their material correctly the should see it, and say it to customers...
But the biggest issue is the AC charger. I asked again when I left the shop if the charger has been replaced. I get confirmation. But this was not true, at home I wrote down the serial yesterday of the old charger, and they just gave me the same !
Mistakes happen... but when you come to replace your computer broken, explaining that you have to drive 4hours for it... would be great to have a minimum of consideration
Review by Desmonn2 years ago
Koopt 2 RAMS, good quality and now is working about one and half year i use it.
Review by Herosus Licznar2 years ago
Ordered a cheap second hand laptop with win 10. Arrived in 2 days, professionally packaged for transport and in good condition. Exactly how such a webshop should work!
Review by Meachy Alcoseba2 years ago
Each time I go first to remarkt.nl if I need to buy new computer stuff for my company.
Remarkt is rated 4.0 based on
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