I use Remambo to bid on a Yahoo Auctions items and the process is simple and just like bidding straight on the Japanese site. Their employees are always helpful and quick to respond, and my orders always arrive as pictured. Remambo makes the whole process easy.
This is the best service I have ever used to buy direct from Japan. Thank you very much!
Review by Shajuti Tloome2 months ago
THEY ARE THE WORST JAPANESE COMPANY I'V WORKED WITH EVER!THEY WILL SEND YOU DAMAGED AN EXPENSIVE PARCELS ,WILL NOT REPLY TO YOUR REQUESTS ,WILL NOT REFUND FOR YOUR DAMAGED PARCELS AND FINALY WILL BLOCK YOUR ACCOUNT TO AVOID TO PAY YOU FOR YOUR DAMAGED PARCEL.AVOID THIS COMPANY.SAVE YOUR MONEY,TIME AND NERVES.
Review by Makeat2 months ago
I've been using Remambo for buying Japanese goods from Mercari and Yahoo auctions for 3 years. I'm totally satisfied with this service. Fast support responses for all my messages, fast buying process, great packaging and cheap international shipping cost. The best for me so far.
Review by Vinnyguitar6 months ago
BE AWARE OF THOSE SCAMMERS!
I HAVE LOST OVER £150 BECAUSE OF THOSE SCAMMERS!MY PARCEL ARRIVED DAMAGED,EVEN IT WAS LABELED AS "FRAGILE" AND I HAVE PAID FOR PROTECTIVE PACKING .AFTER I CLAIMED TO REFUND IT ,GOT JUST PROMISES TO DO SO IN 1-3 MONTHS,BUT EVEN GOT NOTHING AFTER 10 MONTHS!THEY SIMPLY WILL IGNORE ALL YOUR EMAILS!
MY REMAMBO ACCOUNT WAS FINALY BLOCKED BECAUSE THEY DIDNT WANT TO PAY FOR DAMAGED PARCEL I GOT.THEY CARE MUCH MORE ABOUT MONEY THAN ABOUT OWN REPUTATION!
EVEN ONE STAR IS TOO MUCH FOR THEM!
Review by Arsee1 year ago
I've used Remambo for a few years and their service is excellent. They always procure my items in a timely manner, and they always respond to my queries promptly and politely. Once they advised how I could save by combining orders. Very highly recommended.
PS - the website is simple to use. No worries.
Review by Wools Roelofsen1 year ago
I would like to recommend this to people who wants to buy things that are not available in there country or if they want to find japanese antiques or vintage things
Review by Zhonghao1 year ago
I use proxy service from Japan for my retro computer collection... I bought hundreds of stuff from Japan using proxy services like Buyee, Zenmarket etc... I had really bad experience with them...
In my experience, when something goes wrong, proxy services almost never accept responsibility, blaming everything and everyone except themselves. Remambo is not like that. They have good prices, excellent protective packaging service and they go out of their way to satisfy their customers. Strongly recommended.
Review by PreciousGem Charnkul1 year ago
Honestly, their fees are probably the best around!
But the website is really unclear. I've used them twice now and I find it hard to figure out where to go when I want to order from a store online that is not in their system...you have to go on a wild goose chase through various links to find the page where you put the URL.
If you're ordering multiple items from the same store, you have to put the link in the link bar and multiple items in the comments. It gets confusing, copying and pasting. I wish they would make it easy and a simpler system of ordering (like Zen Market for example). Then when you have to pay it's another head scratching session...there is no clear information on how to do it.
Then I found that the there was a 200 yen price discrepancy between each kind of payment...in the end I just paid it, but I wasn't that happy.
Communication can be slow, and I don't know if their workers speak English very well, I've had some communication that wasn't very clear.
I like remambo because it is cheaper than other companies, but the website is hard to use, so it depends on if I'm feeling brave, that I try to use them.
Review by Nutkin2 years ago
Had a great experience with Remambo for buying some Japanese staff from Yahoo auctions and Rakuten. Fast support responses for all my messages, fast buying process, great packaging and cheap international shipping cost. The best for me so far.
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