Ordered a 36 euro bouquet and my girlfriend received something that looked nowhere near the value of that.
I understand that the flowers are fulfilled by local shops but having got in contact with regionsflorist customer service they wanted absolutely nothing to do with the complaint despite pictures of wilted, totally no fresh flowers which were probably worth half the value I paid.
Disappointed is an understatement, unprofessional service and poor product - will not use again
Review by Wassiim3 months ago
Wonderful Service & Beautiful Flowers!
I was so happy with your service. The flowers were even prettier than in the picture, big beautiful bouquet, and the delivery was fast. (same day delivery, very convenient!)
I wanted to thank you for this. It was my sister's birthday, and you made us both happy with your wonderful service. *(she was so surprised, since she lives in Germany, and I ordered the flowers from Kosovo :))
Thank you for your service, I will definitely use your website for ordering again!
Review by Jitinder3 months ago
I am thrilled with the efficiency (24 hr delivery from purchase) of your service. I have made the purchase online from Adelaide, Australia and chose your spring collection to be delivered to my Mother in law in Lueneburg who has recently broken her arm and is suffering. She was surprised and thrilled by delivery and the beauty of her flowers which are lasting well and continuing to give her great joy. Thank you so much! 5 stars and I will be recommending you in future. Have a great day!
Kind regards, Jo
Review by Herbology3 months ago
They delivered the service I needed. I live in Mexico and my SO was feeling unwell while in Nürnberg, and I wish I could do something to show my support and love besides a text message or a call, something that would be unexpected. After a quick google search I found Regionsflorist, the navegation through the site was easy from start to end, and just a few hours later she got the flowers in her front door. I forgot to put the name of the owners of the house in the address, they contacted me asap to resolve that matter and called my SO, they did everything they could to get it done. I really recommend using this service.
Review by Kruna3 months ago
Best service ever! Thank you so much for arranging delivery of the birthday bouquet for my friend in Germany, flowers were superb and delivered on the same day. Extremely happy with the service and the florist who made the arrangement. Elizabeth :-)
Review by Laketra3 months ago
Wonderful flowers delivered. I ordered them in the morning and they where delivered that afternoon. Great service
Review by Caracarn3 months ago
Very good and prompt services!
I use this service every year and am extremely pleased with their promptness and good communication.
I highly recommend the Region Florist!
Review by LaDon3 months ago
Very good service, quick delivery and we really liked it. Just a small note, it was mostly a bit funny but the note was handwritten; of course it wasn't my actual handwriting :) I've seen that typing these notes is a more standardized practice in other places; but it isn't really important Thanks again!
Review by Mumana Laarveld3 months ago
The flowers were absolutely gorgeous. Great service and super easy to work with! Thanks! Alena
Review by Bayla4 months ago
Very good flowers, delivered with a smile :)
Review by Baywash Waston4 months ago
I recently placed an order for flowers & chocolates to send to a dear Aunt in Kaiserslautern. She was overwhelmingly surprised to receive the flowers and even more surprised that they were from her family in Canada. She sent me pictures of the beautiful flowers and was delighted at the quality chocolates. This was my first experience using your services but certainly not the last. Thank you for a positive, memorable customer experience.
Cathy Glumm from Canada
Review by Bumpyroad4 months ago
I ordered red tulips and a box of chocolates to be delivered on 8 March. They were not delivered. I checked my mail and discovered that there was a message from the company telling me that red tulips were not available, but I could choose from orange, pink or yellow colors. I requested orange or pink. It was 9 March (Saturday) and I was informed that delivery could not be done until Monday, 11 March. I was upset, but could not complain because I replied to the company only on the 9th.
On Monday afternoon finally the delivery arrived. The tulips were yellow (the color hated by the recipient) and instead of a pretty box of pralines shown on the website there was a small cheap-looking paper bag.
I used this company before, there was no problem. But now I am bitterly disappointed. This is the worst experience out of nearly 20 years of my dealing with international florists.
Review by Jotaemepe4 months ago
The most beautiful flowers ever!
Review by Granice Jelbert5 months ago
Everything was great! Thanks
Review by Xinfan5 months ago
Review by FoCOGuy5 months ago
So damn good support. Highly recommend this service))
Review by Sharpasabubble5 months ago
Fantastic company to work with. Ordering flowers all the way from the United States to Germany, It was tough finding a reputable company that provided timely and quality service, but I’m glad I decided to do business with them. Safrina did a fantastic job dealing with a small hiccup I had with one of the local florist- solved the issue in a very decisive and professional manner. I’m truly grateful for the help. Will definitely be using them moving forward in the future!
Review by Fionndwyfar Aladejo6 months ago
It’s the first time I used this company and I would most definitely use them again. What an easy way to order beautiful flowers. I’m based in England and wanted to send my friend flowers in Germany. I don’t speak German so couldn’t understand the local florist websites. I found this site in English, their communication with me was outstanding! They delivered on the same day, and my friend sent me a photo of the beautiful bouquet! I can’t thank them enough and I would definitely use them again!!
Review by Eaze6 months ago
Thanks to your help, my mom had a wonderful surprise for her birthday. The bouquets are beautiful, right on time, the flowers look better than in the picture. Because you are so professional and because the flowers are beautiful, I'll orderer flowers every month to make my mom happy
Review by Asheila Kaloi6 months ago
1. Do everything that I requested. Message on the card, time for delivery.
2. Easy for payment. can pay by credit card
3. only wanna suggest to give the picture of the flowers that I bought to me as well. Because I wanna know how is it :)
4. and it will be better if you have more channel to talk with, such as whatsapp :)
Review by Popazie6 months ago
Excellent service,I requested that delivery to be as late as possible on the given day.
Nothing was a problem. I also said if person was not home ,would they ask a neighbour to take delivery of the flowers.
The flowers were exactly as I ordered and very fresh.
I would highly recommend anyone to use this company.
I will use their services again.
Review by Rushaad Alldritt7 months ago
Easy, trustworthy and great customer service. Flowers were beautiful! Special thanks to Sebastian and Mario :)
Review by Jadranka7 months ago
I recently visited a small town in the Munich area. I was treated with such kindness while there and decided to send flowers to my hosts when I returned to the USA. I tried contacting a local florist, but despite their wish to please, we could not communicate, and payment method was not available. They recommended Regionsflorist and honestly it was so simple, and most importantly my hosts were thrilled with the flowers received. Great job and many thanks.
RBP from USA
Review by Lorlene PIekasrski7 months ago
Good service and the flowers mum received are so beautiful.
Review by Emmewt Spergel7 months ago
This is the best website if you are intend to surprise someone you care about .
I’m giving a 5 stars because they do deserve it!
I ordered flowers and chocolates for my auntie , order was made from Australia and delivery was done in Germany .
I even got a phone call direct from Germany letting me know exact time frame when delivery will be .
Delivery was on time and I got photo of my surprise - flower bouquet was fresh , beautifully arranged and Aunty was in tears she couldn’t hide her happiness and I can tell you without Regionsflorist this wouldn’t be possible!
Thank You a milion times for being accurate , responsible and professional and spreading magic of happiness all around the world 😊