From the time I enter the Show room to the time I received my purchase.The service my wife and I received was excellent, also the product was as we required
Review by Paparwee Iacobciuc2 months ago
Lovely furniture beautifully made. Delivered on time by 2 great guys
Review by Haran2 months ago
The furniture is lovely and seems good quality, the range we have has a 10 year guarantee, so should be good. Service, ordering and delivery couldn’t have been easier. Really please, would definitely recommend.
Review by Boria2 months ago
Excellent customer service
Review by Gubjörg2 months ago
Very happy with the service and delivery
Review by Mangjong2 months ago
Excellent company to deal with, completely hassle free from purchase to delivery.
Review by Morebise2 months ago
excellent quality, excellent style.
Review by Sonjua2 months ago
Great service very helpful staff delivery was on time thank you
Review by FrannyTutt3 months ago
Garden furniture very well made. Service good and delivery went according to plan. Very satisfied.
Review by Whyguy3 months ago
Once again Regatta Furniture were very helpful with my recent purchase. They always give me a no quibble deal. Lovely family run business. Would recommend to anyone
Review by Gregpa3 months ago
Great products, customer service l
Review by Spannermax3 months ago
My son bought the same Kensington set at the Earles Court exihibition so I knew what to expect and wasn't disappointed. The lounge chairs are so luxuriously comfortable they're unbelievable. Fire pit table was easily assembled and we've now got a fabulously hot bank holiday weekend in front of us to enjoy our new furniture.
Review by Buzzingg Derrow3 months ago
Visited our local showroom, who were very helpful. Our chosen set was in stock and delivered a couple of days later. The drivers carried it straight to our patio which was appreciated. Having looked at a few other showrooms and online we could see the quality was better, particularly the cushions. Really pleased with our purchase and price.
Review by Churon3 months ago
Really helpful staff and very happy with our purchase
Review by Sayhus3 months ago
Excellent service and very friendly and helpful staff.
Review by MariaWindson Wintonowicz3 months ago
Second set of furniture purchased as so pleased with our first one. Always get helpful useful advise and a good service
Review by BloodAngel3 months ago
If I could give 10 stars I would really recommend them
Review by Hagenbach Crumell3 months ago
Excellent service at product. Very very pleased.
Review by Katavia3 months ago
Service and delivery all great
Review by Aubriann3 months ago
Service and products were A1
Gazebo with plastic roof and Kensington club corner rattan garden furniture was too quality
Review by Kawon3 months ago
Brilliant service from start to finish
Review by Paulos4 months ago
Delivered on time as promised. Looks great.
Review by Seungin4 months ago
Great furniture would definitely recommend. Sales ladies was lovely very helpful.
Review by Ubius4 months ago
Very helpful on the phone very good quality furniture very happy
Review by Bovey Alakassou4 months ago
We have just unpacked our garden furniture and we are looking forward to 'getting out there' in the sunshine. It looks as lovely as it did at the Ideal Home Show and during an initial quick sit down, it seems just as comfortable So we remain very very pleased with our product choice
We were told 6-8 weeks delivery i.e. end of May But then told the furniture was being imported from China and would not appear in UK until 20 June. Our actual delivery was 04 July.... because...
Only one thing to draw your attention to, which was NOT explained at the Ideal Home Show when we made our purchase. Delivery from Regatta usually means a 'kerb side drop' Which means that the customer is fully responsible for getting the products from the van to their desired place of residence!! I've recently had a new hip and my husband is undergoing treatment for bowel cancer...... A kerb side drop is impossible for us right now. So I contacted Regatta and asked for much more help..... They were forthcoming but we had to wait an extra two weeks for our delivery until a suitable van and driver could be found. The driver Perry was fabulous and he was really helpful and delightful.
BUT I do feel that this should have been explained at time of purchase. I would not have placed my order if the only option for delivery is 'kerb side drop' - I had never even heard that terminology before
Now resolved but a lot of anxiety between placing the order and the delivery. The team at Regatta were helpful and kind but they had limited resources at their disposal to speed up our delivery
Hopefully it will all be worth it now and the sun is shining Hurrah