Charged twice for car rental and unable to get satisfaction from enquires one resolution
Review by Phebe Meyerholt3 weeks ago
WE had to wait over an hour for our car. The price to waiver CDW was excessive.
Review by KMish1 month ago
I was greeted by friendly staff who helped me along my way quickly and efficiently and were helpful with just about everything.
Likewise, the return was easy as pie.
The price was fair and I got a small upgrade as the exact type of car that I ordered was unavailable.
The car was great and my only slight criticism of the whole rental was that the car was not as clean inside as I would expect. It wasn't horrible, just a few niggly areas that had not been given enough attention.
Review by BeTscharming1 month ago
I have always had great service, great cars and the staff are always very helpful. I have and will continue to recommend them to my family and friends.
Review by Pikeur1 month ago
Good Service on check-in once counter located.
Upgraded car was useful
Review by Willma1 month ago
Very friendly very fast service perfect when you’re at the airport keep up the good work
Review by Joolsu Daquio1 month ago
Very great service, hassle free and great price.
Review by Vet2 months ago
Keep up the good work
Review by Scott Bamford2 months ago
We always take top dog cover, good deals great service. Reliable vehicle's.
Review by Caprisse2 months ago
Friendly and efficient.
Review by Gennevene2 months ago
fantastic service & great car
Review by Lifu2 months ago
A big thanks to Steve who went above and beyond in helping me . His patience, knowledge & help all done with a smile when clearly he could see I was frustrated about my booking. He took it all in and came up with a resolution to see me on my way.
Review by DannyHammy2 months ago
Check out easy to locate in the parking garage between T2 and T3. Agent super friendly and professional. Easy to exit the airport and get access to the A1 or M1. Return signage is a bit tricky at the Domestic so keep an eye out. Check in agent quick and professional.
Review by LiamCarney2 months ago
Vehicle that was provided was suitable, however inside and out the vehicle was dirty. Either a very quick wipe over to get the vehicle ready for my hire or maybe some other reason. Seats and floor needed vacuuming, cup holders dirty, outside rims and side steps not cleaned. Maybe minor but an unexpected look.
Review by Hamada Kallenekos2 months ago
I was told by the staff that damage done to the car would not be billable to me. When I went to exchange the car, they denied ever reading my email even though they responded to it saying that I didn’t owe any payment for the damages. When I told showed the email chain with evidence that I was told this, they still denied ever being told about the situation and didn’t care what they previously told me (in writing).
Review by Bstar Rosdam2 months ago
Good service just a shame that the car I was given was not clean inside. I have hired cars from them for years and this was the 1st time I was given a car that the interior was not clean.
Review by Delancey Paczolt2 months ago
Review by Momoko McCalester3 months ago
vehicle condition was poor ,wanted to uplift a GST invoice on return but counter staff were too busy to supply then disappeared and closed counter.
Review by Chemonne Aidulis3 months ago
Review by Arinborn3 months ago
Nice cars and great service.
Review by AllyAl3 months ago
All I can say is that the condition of the car I received was 2/10. It was dirty and smelly, extreme poor condition...... The car cost me an arm and a leg just for 48hrs rental. I hired the car on a Friday at 11am and returned the car 2 days later on Sunday at 8pm and the company is still charging for tolls over $44 for using the toll going out West twice. What kind of a rip off is that...... Never to be recommended folks
Review by Japana3 months ago
Would’ve been 5 stars if top dog still included tolls like it did last time.
Review by Gilcimar3 months ago
So easy, went to desk at baggage area where there was a large queue, was told if we have booking go direct to pickup area. Served imediately. On return, i was away in seconds. Perfect. Thank you Red Spot
Review by IceDoc Spinthakis3 months ago
From the moment I booked the car, to the lady I called up in advance to the attendant dropping off the car.
Each person was better than the next..
Review by Melanique Yildirimturk3 months ago
We have used Red Spot 4-5 times now and cannot fault their service /prices and support. Thank you.