I spent several minutes describing my job. They never got back to me.
Review by Glasmine Sipusic4 years ago
The customer support team was great and answered the questions asked with wonderful details
Review by Daniils4 years ago
The last time I called they never got me the quote I requested. However, this time I talked to a very nice lady and she sent me a confirmation email right away. I would give past experiences 3 stars but I'm giving 5 stars because of her.
Review by Niveay4 years ago
I wasn't sure how this worked, but it was well explained and I have already have been contacted by their local service providers. Impressive how quickly I got positive results! Thank you Record Nations!
Review by Rmuseari4 years ago
I received a call almost immediately after submitting my request online. I did note I'd prefer to be contact via email instead of over the phone, and that wasn't done, but the timeliness was impressive.
Review by PDBill Cream4 years ago
The service was really helpful. I received excellent customer services. The customer service representative that help me with my request she was really friendly and really helpful. After putting my request I received an e-mail right after the call with the potential contacts and companies of the services I was looking for. Overall everything was excellent. Will recommend this services no doubt.
Review by Aitchitt Dunnihoo4 years ago
I did a search for document scanning companies, & Fort Worth Scanning & Records came up as fortworthscanningservice.com. The right side has a Contact Us section, so I filled it out. A week later, I had no reply, so I called them. I was told someone would contact me to discuss my situation. So they just assign jobs to other companies.
An email showed me that Odyssey would call me.
Strange. So FW Scanning doesn't do it, but Odyssey in Dallas does.
Review by Olufunso Derrow4 years ago
So far so good.Prompt quick response.Spoke to "live" person both times. Scheduled pickup.Best pricing by far.
Review by Miui4 years ago
I ask you for help and you give me nonesense. Completely useless
Review by Abdelati Galicto4 years ago
Shane answered my initial questions, but I was not told that individual contractor would be calling me. I did receive a list of contractors after i received a call from one of the contractors on the list. I think that the use of individual contractor should be disclosed
Review by Anayda Derrow4 years ago
Easy to use, but only received 2 of 4 quotes from regional companies.
Review by Jephonie4 years ago
The woman I spoke with quickly and effectively connected me with the nearest and most appropriate scanning company working with Record Nations. She did a fine job.
Review by TheEnubis4 years ago
while the response was quick the closest option was 60 miles away. with the price of gas so low, I'm better off spending the money and doing the work myself.
Review by Renitta4 years ago
The response time was less than 15 minutes. They found three companies that would be sending me quotes based upon information that I sent them. They called me with some questions for clarification. The companies that they found for me contacted me promtly also.
Review by JoaoCarlos Anshutz4 years ago
Fantastic customer service and help.
Review by Terryjanes4 years ago
Very fast with Initial contact
Review by Nwellick4 years ago
I had a very good experience with them. They contacted me within 10 minutes and were very professional.
Review by Pushan4 years ago
Great service and quick response from company
Review by Estreya4 years ago
Overall service is good and has improved over the years.
Review by Katano4 years ago
I received a quick response appropriate details! Thanks!
Review by Prim Dashevsky5 years ago
The only thing I have to rate at this point is Shane who took my incoming phone call and answered all my questions. She was professional, fun, informative, friendly and helpful. I was very impressed and feel if she is an indicator of your services, I will be well pleased!
Review by Subbaraju Puskarjova5 years ago
I place the request yesterday. Today somebody from the main office call and told me that today the rep will be calling me.
I am still waiting.
Review by Thewest Derrow5 years ago
I was happy with the service I received from the operator. I am looking forward to the responses that she said I will be getting.
Review by WaRadius5 years ago
Too soon to really tell. Got emails quickly and a phone call. We will see what happens now with your sub contractors.