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Review by Yvonne Godfrey4 months ago
My son-in-law and I recently purchased two medium size VegTrugs which came flat packed with greenhouse covers. Inside the box was a pamphlet showing what was supplied to assemble the VegTrug and cover. Unfortunately there were only two brackets when there should have been four to secure the cover to the frame. We were absolutely delighted with them, and assembly was quick and without any problem if only we had the second set of brackets. I emailed Quickcrop immediately, explaining the situation, and within minutes received a message saying they would look to see if there was another box in store, as these VegTrugs were bought in from China and they obviously didn’t open the boxes to check, so wouldn’t be aware if something was missing. I was then amazed, as minutes later I received a message saying a set of brackets were on their way! The following day they arrived in the early morning post!
The customer service was first class, as are our VegTrugs. They’re now full of Summer vegetables and growing well. We can fully recommend Quickcrop as a very caring Company who deserve our review.
Thank you Neill for your kindness and help at this time...
Y. J. Godfrey (Mrs)
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