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QuickBooks is an accounting software developed and marketed by Intuit, a leading provider of financial management solutions for small and medium-sized businesses. QuickBooks.com is the official website for the QuickBooks software, offering a range of products and services to help businesses manage their finances.
Top Reviews from Reliable Sources
Horrible business practices and extremely disappointing in terms of quality care for the guest.
You have been warned and suggest to use a different program. I proceeded to file taxes. They will charge you even when the customer decides to opt out of the option.They also dont bring it to your attention until after the charges have been processed. They can improve by offering better customer care and support for the guest and not themselves. When you ask for a refund they put the blame on the customer. Use another program. Even the upgrades are a sham and thievery.
Date of experience: April 17, 2023 Dated: Tue Apr 18 Source: Trustpilot
A necessary evil, and not bad.
A necessary evil, but could be worse. I think this software and its programmers are doing their best with a very uninspiring technology market: bookkeeping. I can think of 20 ways it could be better but I myself prob wouldn’t ever want to program those features so don’t blame intuit for reducing complexity. Support isn’t terrible so long as your questions are simple.
Date of experience: April 06, 2023 Dated: Mon Apr 10 Source: Trustpilot
QuickBooks Online is almost unusable…
QuickBooks Online is almost unusable and very expensive. They offer a sweet deal the first year and then double the price in year two. Most of the important features in QB Desktop are missing from the Online version and the support line is unknowledgeable and unhelpful. The best example is merchant fees which were handled well in QB Desktop, but totally ignored in QB Online. This results in much extra work and they are unresponsive to suggestions for fixing it. Software is also unstable. I recommend you stay away from this product.
Date of experience: February 27, 2023 Dated: Tue Feb 28 Source: Trustpilot
If you're in need of QuickBooks…
If you're in need of QuickBooks support, you've come to the right place! Our dedicated support team is here to help with any questions or issues you may have. The best way to reach us is by calling the customer support hotline at 1-800-4INTUIT (1-805-900-3321). Our support staff is available and ready to assist you in resolving any problems you may encounter while using QuickBooks. Additionally, you can also leave a message with our support team or chat with them for a quick and convenient solution. Rest assured that we're committed to providing you with the best possible support and ensuring that your experience with QuickBooks is a positive one.
Date of experience: February 07, 2023 Dated: Wed Feb 08 Source: Trustpilot
Poor PayPal integration and bug reporting
We have been using Quickbooks for several years and have found instances where it does not add up correctly. There is a problem with how it integrates with PayPal causing lots of problems.
What infuriates us is that their support team continually skirt around the issue and fails to address the PayPal issue.
Also, looking at other QB reviews this evening, it is clear this company is in the business of writing its own reviews.
Date of experience: December 07, 2022 Dated: Thu Dec 08 Source: Trustpilot
I just worked with Asheley K. and she is amazing! She helped clarify a few things with the 1-hour Live Bookkeeping Setup vs Live Full-Service Bookkeeping service and also helped fix a billing issue I had. She also helped consult on what other 3rd party integration tools work with QBO. Finally, I was working with a few QB agents, but the secret is to make sure to go to the help button and put in the right keywords of what you need help with and it will route to the correct agent.
Date of experience: September 12, 2022 Dated: Mon Sep 12 Source: Trustpilot
Great Product... Support Needs Some Help
The product Quickbooks Online works great most of the time so I give it four stars. The deduction of 1-star comes because their support doesn't seem to be very helpful.
If you know what you're doing it is an easy to use product.
Date of experience: August 30, 2022 Dated: Tue Aug 30 Source: Trustpilot
Just signed up for Quickbooks am really…
Just signed up for Quickbooks am really happy so far. I needed help with learning how to use a certain feature and had to contact their customer support. They were really helpful and solved my issue.
Date of experience: May 01, 2022 Dated: Sun May 01 Source: Trustpilot
terrible program, full of errors. wont let you edit errors if they are found and even charges you for services they cannot provide. they knew I could not e file and yet they charge me for e file anyway.... dont even try to ask for or look for help either, it does not exist. the program is a total scam set up.
Date of experience: April 17, 2023 Dated: Tue Apr 19 Source: Trustpilot
Used QuickBooks for a while
Used QuickBooks for a while, when switching to the online version it is subscription-based so it becomes a bit of a recurring cost, but overall satisfied with how straight-forward it is for tax season.
Date of experience: January 22, 2020 Dated: Wed Jan 22 Source: Trustpilot
Developer(s) : Intuit Inc.
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