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Review by tintin3 years ago
The ad on FB was so tempting and their website looked okay nothing fancy! I bought an arm shaper at $20 on Sep13. Yep they sent you a shipment tracking after 3 days but info got filled only on Sep25. But after 4 weeks, on Oct10, the status is still ‘Pre-Shipment’. My take is that I will get a refund from Paypal eventually and can afford to lose $20. But I feel so pretty stupid in trusting an unknown seller in China.
One whole month after I purchased (which is 3 days after I posted a bad review) tracking on Oct13 suddenly showed my order had arrived US on Oct11.
I at very long last received my purchase on Oct23. Product is fine. No complaint on the material or size or the packing.
-Small company in China charges a low price ($20) for a garment and a mere $5 for shipping. It says with shipping insurance, but don't believe that.
-It really took 6 weeks to arrive west coast of US
-Customer service does not exist. Probably language or time zone or simply not scaled to deal with international customers
-China Post and USPS combined "First Class" International (NOTE: not Priority Delivery) delivery smells unreliable with no timely tracking. For $5, it is naive to expect a "UPS" type of courier service. In my case, I didnot know when or if it was shipped and I was in complete darkness on when it would arrive. Even after it hit nearest coast to you, another 10 days to arrive your door step.
-No refund or return to be expected most likely. Shipper claimed they did ship and it was post office issue. (what about the shipping insurance the seller mentions?)
So, bottomline is go with Amazon for small items. If you buy sometime over $100, do expect to pay quality shipping service - 10% of purchase price will be ballpark. Otherwise, you are asking for a bummy ride and its associate stress/anxiety, disappointment, loss of sleep or waste of money. The lesson learned is that unless there are great reviews on the seller (99.x% satisfactory rating), don’t go near stranger like PrettySmarty!
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