Oh how I wish I had done research before ordering from this company. Ditto everything that has already been said...I ordered a Mommy & Me outfit and 2 months later (after I followed up asking where my order was), they said the outfits were sold out and asked if I wanted to order replacement outfits. I picked out new matching outfits and it has now been another two months and no order shipped. I have reached out several times and told when the order is processed, it will be shipped priority. WHAT A SCAM!!! I will never see the outfits or return $, I am sure.
Review by Airil Ohai1 month ago
I order 2 set of dresses for me and my 6 years old daughter . My is too long and her is too short. I'm trying to get in touch with them to exchange. They take for ever to respond. But remember there return policy only 14 day . Never order from this website again
Review by KRoe1 month ago
I will never buy hier again!!! The clothes were dirty. The quality was so poor. The clothes you can immediately throw away in the trash
Review by Chalun Velbaum1 month ago
This is a beautiful dress. It fits perfectly. I don't wear dresses because Im not comfortable in them, but this one makes me feel elegant and pretty. Thank you so much. I was expecting it to arrive the day after the prom, but I decided to take the chance, and it payed out. It arrived 4 days before, so now I know Im going to look fantastic with my daughter. Thanks again for everything and I am recommending you to everyone that needs anything. Thanks.
Review by Vossey1 month ago
HORRIBLE - I ordered 2 mother daughter matching dresses that arrived in the wrong sizes. I have emailed them multiple times to make my return but they still have not answered my email, it has been 3 months. NEVER AGAIN will I order anything from this company
Review by Maithili2 months ago
Ordered a wonderful dress for my younger sister and she loved it.The color was same as shown in the picture when delivered and the quality of the fabric is just superb.Just go for it and you'll definitely love it also big thumbs up to the guys at popreal for the fast delivery. ! Great many styles to choose from, easy to navigate on the website, low prices!
Review by Locko PASZTERNÁK2 months ago
I think that every mom, before shopping, looks around the shops and checks what can be found in them. One of the many stores I visit is Popreal. I can always find wonderful clothes at low prices. Thanks to this I have a guarantee that my crib looks like a princess. I can not make a model from it. In the end, it's up to each of us that our kids do not lack anything. I would recommend!
Review by Alanpg2 months ago
I made several purchases around Christmas 2018. Popreal charged me twice for the same order. I emailed them immediately to make the correction in December. They promised to do so and now after numerous emails - no refund as of 7/22/19. So I've been cheated out of $140. I'm not happy and will NEVER EVER shop there again!
Review by PuffDragon2 months ago
If I could give negative stars I would! I ordered two dresses in January 2019. I received a notification that one was out of stock so I chose something different and have still not received it, it's now July. I have contacted them numerous times and all I get is "sorry it's taking so long we are doing our best". Well your best is clearly not good enough. I asked for a refund and they would not provide one. The one item I did receive I threw in the garbage. The quality and fabric is NOTHING like it looks or suggests on there website. This website is a total scam!! I clearly learnt the hard way and I do plan on doing everything I can to shut this scamming website down! Please don't waste your time and money on there very poorly produced (if produced at all) products.
Review by Jillius3 months ago
I've never been ignored like this in a web site ever. Order in April, they took my money and I have neither gotten response on my many emails or a delivery. Never ever order from them!!!!
Review by Roryboy3 months ago
the dream of every mother, dress her own princess in her image! I found beautiful costumes for the summer season at the beach, for me and for my daughter, the beauty of this store is that you find the clothes in pairs for mom and princess and at a great price! I buy from Italy and the time of arrival of the product varies from 15 to 30 days, but always received everything.il sogno di ogni mamma,vestire la propria principessa a sua immagine! ho trovato su questo negozio online dei bellissimi costumi per la stagione estiva al mare,per me e per mia figlia!il bello di questo negozio è proprio che trovi gli abiti in coppia per mamma e principessa e ad ottimo prezzo! Io compro dall'italia e i tempi di arrivo del prodotto varia dai 15 ai 30 giorni,ma sempre ricevuto tutto.
Review by JonFung3 months ago
30 april 2019 i orderd 2 pièces. Till today i didnt recieve anything but $#*!. 30 e-mails further about the shipping and they will do nothing untill i recieve the pakkage. Stuppid people because that is the whole issue. Wont het nu money back and they lost the pakkage.....
Review by Bafford Udy3 months ago
Do not waste your money on this website! The quality is so cheap but what do you expect for that much money. I had really poor experience with customer care. They had promo for free shipping but they charged me $30 for shipping and never refund me. They also shipped my items partially and it took 3 months to receive them. I am still waiting on one item to be delivered. I bought 3 matching outfits and none of them are decent to be worn in public. See through and size not fitting. Please save yourself the frustration and hassle and DON'T USE this website.
Review by Hitchfan3 months ago
Order number P489873
I made the order on 2019-02-24 and I still did not receive all my order until now. The representative sent me a couple out of stock notifications. I wanted the refund but since the credit card that I used to pay for the order get replaced with new numbers, the Popreal representative said they can't refund to my new card. I ask them for cash refund and they ignore my request. It is fine then. To accommodate with them, I had to keep the replacement ( I don't even like the items) every time they sent the out of stock notification. Every time you make the replacement, you have to pay extra if the replacement is more expensive ( even $1 extra). Since I don't want to pay any extra for the item that I don't even like and this is not even my fault that they can't complete the order, I have to get the replaced item that less value than the one I pay for. After several times of replacement, I thought that they should be able to deliver all the items. I also double check with them about the replacement items and the missing items for my order to make sure that I don't have to waste my time to keep email them and do the replacements over and over again. . Most of the time the store representative do not answer my questions. The representative tell me to wait patiently so I wait...
Guess what.... more than three months later, I got another out of stock notifications. Over all, I got > 3 out of stock notifications for one order. This is unacceptable. This time they even ignore the email that I sent them. I don't know if they will send me the replace items or they just take my money and ignore my order. They still owe me over $50 U.S. At this point, I may just call the bank that I pay with and tell them about the situation to see if they can report this transaction as fraud or how deal with this business. I don't mind to lose $50 but I feel cheated.... It's ok to make mistake in business but the matter is how to deal with it. Popreal definitely did not want to deal with their mistake .
Review by JMoon3 months ago
I ordered in March2019. When I didn't receive in May, I contacted the company. They told me the package was in transit and provided a tracking number. In June, I contacted them again and they told me it had been delivered and to contact my local post office. My post office had no record of the tracking number provided. Contacted company who gave me another tracking number which was also not found by my local post office so I asked for a refund. They told me I would have to wait until they received the items back. Later received an email that my items were returned and that I can reship them for $6. I sent the receipt for the reshipping fee and they told me that it was actually $10...then later said it was actually $12. I refused to send any more money and demanded a refund of my purchase and the money I sent to reship. My order was $118. They told me they could only refund $90...then, that turned into $76. Needless to say that I never received any of the money back. Each time I contact them to follow up, they just apologize and tell me to please wait some more. Given the chain of events, I believe they are not planning to refund my money, but instead continue to give me the run around. I tried to dispute with paypal who rated in their favor because they provided some kind of proof that the item was delivered....LIES!!! I provided paypal with the email where they told me they would process my refund, and now that the dispute is closed, I cannot appeal to send them the email where they told me that they received the items back. I am disappointed with paypal and extremely angered with Popreal. I'm now going through my bank which I hope can help me. Its not fair that they just took my money and are getting away with scamming people!
Review by Kowloon3 months ago
This is such a bad company. Do not order from them. They immediately took the money from my account. It took them a month to get to me six items of the nine I ordered. It has now been six weeks and no word about the other three items nor have they refunded the money I feel they stole from me. There is no satisfaction in complaining about it as they just give you empty words with no action. I have never experienced such a wrong company. I did not even want to give them one star. They deserve none! DO NOT ORDER THEIR MERCHANDISE. I have no confidence I will ever see my money or the Mommy and Me items I ordered and if I ever do see the remaining items - I expect my grandchildren will have outgrown them. This is a horrible disrespectful company - they will cheat you. Again... DO NOT ORDER FROM THIS COMPANY!
Review by Kalley Gumpburgh3 months ago
I made a purchase of multiple items in one order in March of 2019. It is now June 2019 and I am still missing items that are still listed as processing. I have reached out to this company but just receive generic responses in return. It's not bad enough that they have now broke my order up into 4 different shipments but by the time I get those last items, my daughter may be to big for it. Smh. I would never order from here again. I should have taken the advice of other reviewers before I ordered.
Review by Melanei3 months ago
Very cute onsies! Fit my 6lb baby perfectly in nb size. Can't wait to put my little peanut in them in a few months! I washed and dried them and found out how much 100% cotton can shrink, so I won't be doing that next time. First time mom mistake, I guess :)
Review by Crogly3 months ago
Still waiting on my refund from feb. Only recieved one of two items. Just a conatant chase for my money. The dress i recieved was poor poor quality and not worth wearing. The emails are just automated rubbish im recieving about my refund. I want this company shut down!
Review by Falenaoti3 months ago
Recently I made an order in this website and I really love it! The shipping is about 2 weeks or even less. The color and shape was exactly like the photo. And also the fabric has a very nice quality. If you are thinking about shop on this website, you do not think it twice! Do it! :)
Review by SeHwan3 months ago
Ainda qero conhecer a loja Fisica para comprar mais produtos pois gostei deste em todos detalhes desde a compra e o pós venda
Review by Tekerria3 months ago
Tengo una niña pequeña y desde que conoci esta tienda online, estoy encantada ya que podemos ir vestidas iguales y los precios son geniales. Ya he realizado varios pedidos y llegan súper rápido cuando tengo alguna duda me la resuelven enseguida con respecto a las tallas, la ropa tiene un diseño que me encanta a unos precios geniales. A parte le he comprado mucha ropa a mi niña, recomiendo esta tienda online la relación calidad precio es estupenda.
Review by DebsPN3 months ago
Ordered a wonderful dress for my 2 year old daughter and she loved it.The color was same as shown in the picture when delivered and the quality of the fabric is just superb.Just go for it and you'll definitely love it also big thumbs up to the guys at popreal for the fast delivery.
Review by Bradmtx4 months ago
on 17.34$ to this side popreal.for my daughter the product is really good the quality of denim is nice
Review by Anakreontas4 months ago
Gostei da compra super. recomendo qualquer dia quero voltar a comprar novamente
pois fui bem atendido e a entrega foi bem rápida
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