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Philips

10 Reviews | 4.20 Rating

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About

Philips is a leading Dutch multinational conglomerate corporation that has been at the forefront of innovation and technology for over a century. Founded in Eindhoven in 1891, the company has grown to become a global leader in healthcare, lighting, and consumer electronics.

With a strong commitment to innovation and sustainability, Philips has been at the forefront of developing cutting-edge technologies that have transformed the way we live, work, and play. From the first X-ray tube to the latest LED lighting solutions, Philips has been a pioneer in developing products that improve people's lives.

Today, Philips is a global brand with a presence in over 100 countries. The company's products and services are used by millions of people around the world, from hospitals and healthcare facilities to homes and offices.

At Philips, we are committed to creating a better world through innovation and technology. Our mission is to improve people's lives by delivering innovative solutions that are sustainable, efficient, and effective. With a focus on quality, reliability, and customer satisfaction, we are dedicated to providing our customers with the best possible products and services.

Top Reviews from Reliable Sources

Mrs Mccarthy

Useless customer service

Contacted via WhatsApp regarding my experience with a product that stopped working after 6 months .
Original response - will be in touch within 24hrs .
Response was - been a while since we've heard from you , if you still require support , please respond to this message .
Responded , then 24 hrs later received same response , replied again . Same response from Philips.
Responded again with full original message .
Next response was - as we have not heard from you we will close this request within 24hrs
Useless customer service

Date of experience: April 09, 2023

Dated: Mon Apr 10 Source: Trustpilot

Rolf Klink

Philips SUCKS

Philips SUCKS! Been waiting 2years for replacement cpap machines. I own two. So far nothing but the run around. If I ever need new equipment, it will NOT be Philips!

Date of experience: April 02, 2023

Dated: Mon Apr 03 Source: Trustpilot

Allistar Gaskin

Selencio 200 travel hair dryer!

I bought the Selencio 200 travel hairdryer in Hong Kong back in 1980. It is still working as well as did when I purchased it. It works on 220 Volts as well as 110 Volts. I replaced the folding handle with a swimming pool cleaner tube a few years ago because it broke. Overall I think this hair dryer is best hair dryer I have ever owned!

Date of experience: January 24, 2023

Dated: Wed Jan 25 Source: Trustpilot

Badrunesa

I found Phillips support fantastic!!

I found Phillips support fantastic. I not only got connected to a support in my country but got a follow up call from Philips to check if my issues got resolved. Brilliant service please keep it up, this is what makes a brand great.. the after service. Thank you

Date of experience: October 21, 2022

Dated: Tue Nov 29 Source: Trustpilot

M.L.Yen

The 2nd time I contact them and this…

The 2nd time I contact them and this time another agent gave me a very good service, so the service is totally depends on that agent’s service level, some are very good, some are not.

Date of experience: August 05, 2022

Dated: Fri Aug 05 Source: Trustpilot

Deborah Wheatley

baked stuffed lobster

I had the baked stuffed lobster. After eating some of the stuffing I noticed a black slime like substance. It jiggled and was shinny black. Waitress couldn't identify it. She told the cook and he told her to bring it to him. The cook did not know what it was. 😳 I ordered the crab legs afterwards. Crab legs were good but never going back.

Date of experience: August 01, 2022

Dated: Mon Aug 01 Source: Trustpilot

Olivia Le Hunte

Don’t order direct from Philips

I ordered an iron directly from Philips. It arrived and it had clearly been used and looked like it fell off the back of lorry. Whilst they offered me a refund, I was shocked that there was no apology and that I had to go to the effort of sending it back when the fault was on their part.

Date of experience: June 25, 2022

Dated: Sat Jun 25 Source: Trustpilot

Paul

I had been using a philips diamond…

I had been using a philips diamond clean toothbrush for a few months before it started to malfunction. so I went into the shop where it was purchased and they were kind enough to replace it for me. As for the toothbrush, it's not bad but not as good as my braun.

Date of experience: April 20, 2022

Dated: Wed Apr 20 Source: Trustpilot

Stan

One sloppy design fault dropped the…

One sloppy design fault dropped the ball for Phillips
I have just got the Phillips series 5000 men's shaver and my overall impression is that it is 4/5.

The design is good and fits into the hand well. It is a nice size and has good weight to it Clearly a lot of thought has gone into this product. The tiny button to release the top of the shaver head for easy cleaning of the heads is a master stroke. Similar to the previous Phillips shaver I owned, this also has three lights to indicate the battery level and actually, i think that is fine, the digital numbers in percentage is a little overkill I think.

I haven't used the cleaner yet. but it looks good and the pot to clean the heads with is a nice feature.

There is one thing which lets this shaver down and that is the beard trimmer, it pops up ok, but only allows for downward strokes (my previous one locked in place) and this is a step down in quality. Sometimes, not always, I fancy having a little facial hair, it is only so long a man in his 50's can try to retain cherub like features (haha)

This one thing for me spoils what would have been another top marks review. I realise that I could have paid a lot more and perhaps had a locking beard trimmer for my money, sadly financially this was a step too far and I bought the best I could afford. I think a locking beard trimmer should be standard, sadly for me this means either buying a separate product or sharing my shaving time with a disposable razor. And it is for that reason, and that reason alone I am docking one of the possible 5 stars this product could have earned.

Date of experience: January 14, 2022

Dated: Fri Jan 14 Source: Trustpilot

Harold Anderson

I've had a good impression of Philips …

I've had a good impression of Philips in the past. However, I just purchased 2 of their 7000 series shavers. The small plastic parts that hold the shaver head blades in place are very difficult to get in place, they are easily dropped/lost, and it's simply very poor human factors design. I returned both shavers and bought a different brand which is cheaper and seems to work better all around.

Philips should let it's design team get these things right.

Date of experience: September 01, 2017

Dated: Fri Sep 01 Source: Trustpilot

More Information

Subsidiaries: Respironics, Inc., Saeco, Magnavox, Philips Records, MORE
CEO: Roy Jakobs (15 Oct 2022–)
Headquarters: Amsterdam, Netherlands
Founded: 15 May 1891, Eindhoven, Netherlands
Founders: Gerard Philips, Frederik Philips
Record labels founded: Philips Records, Fontana Records, Phonogram

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