P.F. Chang's China Reviews

The server was horrible they would make the food the way I would like Nd they way I normally get it and they had us is suck close quarters I was afraid to even finish my food we took it to go I’ll never go back to the of Chang’s in freehold they treated us poorly and the food wasn’t good at that location

My last trip there and this today made my decision very quick. Last time we were going to eat in but wait time was two hrs. We decided to order and pick up. I asked how long to pick up order. Was told two hrs. To go orders should not take this long. We picked up our order and went home. The food was cold. The ice cream for the lava cake was completely melted. This time my fried rice tasted terrible. They have really gone down hill on service and food. This was our go to restaurant when ever we were celebrating something. Never again. Will never go back.

PF Chang’s Fairfax, Virginia
My first and LAST time going there. I was so excited to try it after my sister who lives in Youngsville, NC recommended it. It is her favorite place to eat.
I called in an order over the phone for pick up. When I arrived my food was sitting there with my name on it. 35 minutes later it was still sitting there. The staff were the rudest people I have ever met. They kept yelling at me that I was supposed to pick up and get out. I kept trying to tell them I’m trying to pay. Obviously my food was sitting apart from the other orders for this reason. No one was willing to help me. The restaurant had one person at a table. The other two customers in line with me were trying to speak to the staff and the staff was being very rude to them. By the time I got out and home over an hour later. My food was a bowl of cold mush. Very disappointing. NEVER will I go there again.

New Year’s Eve 2020. Fitting that this year came to an end with flavorless beef leather. Chicken sponges and hard rice. Not to mention horrendous service. The biggest regret after getting the whole meal comped was actually eating it. If you want to enjoy your takeout experience? Go anywhere but Lynnwood PF Chang‘s

I ordered take out food at the Long Beach CA PF Chang’s. The young lady was wonderful and professional and when I gave her my rewards number, she made sure I got my B’Day reward. If you could recognize this young woman, my order number was 40043. I will definitely be back. By the way, the food was outstanding!

We had booked a table for 10 people, but when we got there the table couldn’t fit table (so they said), so we ended up waiting for 55 minutes to get two tables instead. The manager basically didn’t give a toss, so instead of trying to make the waiting time more bearable and maybe offered us drinks or something they just kept on telling us that table would be ready in 10 minutes. In the end we ended up getting absolutely NOTHING for our inconvenience. The waiter screwed up the starters as well and all in all the service was very mechanical. Food was decent though, but will never go there again!

Columbia, MD PF Chang Review. Take out order was not complete and did not find out until we were already home. Called manager to ask for credit for missing rice. Was told rice was free, so no credit owed. Food was mediocre at best.

Really wish I would have taken the time to read these reviews before going but the place looks nice from the outside. Great curb appeal. As far as the actual service when you go inside, TERRIBLE! Everything mentioned in this forum is 100% accurate. Very small portions. Our to-go order came out with missing items and didn’t realize until arriving home. Cheap meat hard stale rice. Overpriced!

Felt like 50 degrees inside dining room (omaha location). Had to eat with coat on and mask. Felt in a hurry just so we could get out to car to warm up. Also, chicken in the fried rice was like chewing on an old boot.

He needs any pfchangs for years so I thought I take my wife for our anniversary I think our marriage will last longer than pfchangs World Service dirty dirty bathrooms sad I don't see it lasting much longer pfchangs will not miss you

Went to 33176 The Falls.
Horrible ! We have not been out for many months because of Covid-19 .
Wait to get in 35 Min But that's OK, Normal !
Wail for first drink Mai-Tai 20 Minutes but girls got their drink in a few minutes. Bad Mai-Tai, No dark Rum, BAD !
Then first Appetizer shows up Crab-Rangoon but no plates or utensils for 5 minutes , what are We Supposed to use Our hands. Second app 15 minutes later. Then he takes Dinner order 45 minutes later
They forgot My Brown Rice, They forgot her Soup
Dinner no utensils Had to borrow my wife's fork. It took so long for all food to show up and I was so mad I had to go take a nap in truck. Then mediocre Entree was ready. The waiter didn't come back to check on us while we waited. I will not go again ! I tipped $0.00 , I have never Done That.
I also watched them wipe off table with Dirty rag and re-use table, Gross !
I also explained to the waiter what he did wrong and he said it was the kitchen ! Worthless ! at any Price $

This is review is for the Restaurant at Winter Park on 09/20/2020 My friend and I went to have lunch hoping to have a beautiful time after all these months of pandemic and unfortunately it was not. First hostess was not friendly at all, I requested for booth seating and she was rude with her answer. I let it go, maybe she was having a bad day. We were seated and then server comes and introduced herself, asked us for what are we going to drink, so she brought our drinks, all fine. My friend and I asked ourselves, what about menus we do not have nothing. Server comes and asked what are we eating, we replied that we do not have any menu, so she explained that they don’t have menu and we have to use our phones. I had mine but my friend did not, so she requested a paper menu, server said (with an expression that she was being bother by it) not all in the menu is available! She went to get it, brought it and toss it on the table to my friend. No manners, not courtesy! She brought the food almost tossing the plates to us, left and we didn’t have silverware to eat, I had to called her to request it. Food was not that good, noodles were over cooked and had a lot of grease.
Over all bad experience, I will not come back, specially with those young people working that they don’t know how to treat customers, and management don’t do nothing about it, I guess is true that “servers are what management is” reflexion of them.

The Littlest portion I have ever had in my life. For $20 I got enough for my child to eat. I will never eat here again. Way overpriced for not even that good of quality food.

Got seated right away and food was brought out very quickly. Everything was very good, and our server shar was absolutely delightful. 10/10 will come back :)

Server was excellent and very knowledgeable. Food could have come a little quicker though. The Miso Salmon was another story. It was a bit over cooked and a bit dry. I love Salmon so I was just a bit disappointed that I cannot brag about the dish I ordered. But I know there's is several dishes that are great. Sushi and lettuce wraps very good. The banana dessert was delicious!

I recently visited PF Changs in Temecula,California. Jamie Whiteman is the manager, and how he has trained his staff is why I am writing this rating.
I care for my 91 year old mother who has a small Scottish Terrier as her service animal, so there are many places we cannot go. PF Changs hostess Rebecca and shift manager David as well as server Michelle made every step of our dining experience perfect, including when my mother misplaced her purse.
The food was good and each of them kept checking in on us throughout or meal.
Well done and thank you
Rebecca Stewart

Order today from gallery mall on Walden in buffalo ny. The fried rice was horrible, pepper steak was very very salty and the pork egg rolls had no pork. Very disappointed. Won’t be back ever

My husband & I ate at P.F. Chang's in Louisville, KY, on 8/22/20. Our waiter, Austin, was attentive and personable...giving us excellent service. To start off, the flavorful chicken lettuce wraps were divine. I ordered the broccoli chicken stir-fry & brown rice, while my husband ordered a rice noodle dish with shrimp and chicken. We loved our full-bodied red wine and both dishes, and I had plenty to take home for a 2nd meal. My husband didn't want to leave anything behind, so he didn't! A lovely evening overall!

This place does have good food I just find it's not so clean and not barely enough room for people to sit but if you like Chinese food like I do the best thing to get is the duck or the bieging duck rice is awesome or just a quarter of a duck the price is kind of high but it's the best thing at almost any Chinese restaurant the duck rice is best

I ordered a late lunch Annapolis Maryland location I'd have to say during this pandemic my order was not only delicious but packaged to perfection. I used door dash Shonta was a excellent delivery person. Kudos to P.F. Chang's Annapolis Maryland.

Yesterday the 31st of July I decided to do the club side pickup. Every item was terrible. I ordered

Wanton Carb : Over fried dark red on the edges and smell like old oil reheated multiple times and then throw in a over to keep the crisp part.

Fried Rice : Terrible taste all the vegetable came in all sizes some broccoli where so big that I had to cut in small pieces and some onions and carrots were also bug size. Tasted like stale rice.

Spicy Chicken : Terrible again the sauce was old and very less I mean VERY LESS and I really mean VERY VERY LESS.... and tasted terrible. The Chicken pieces where again not moist very dry and tasted like something was wrong ...

It costed me little over $60 but I know I can make much better food at home and I am not comparing the reason we try to eat out only because at times we want to enjoy some tasty food outside but here I think I should have donated that $60 to some one needy and cook a better food for my family. I use to love the restaurant but lately it is getting bad to worst. I am not sure if I will ever go back again.

I read the reviews and everyone was like it 'awesome' and 'amazing'. I was really excited to get food from here but when we ate like dude it was such a rip off. I normally don't like to complain but the food was really bad like really bad and i am not kidding. But you know what the dessert wasn't bad its was pretty okay.

Recently ate outside at the P F Changes in West Chester based on an excellent experience a week before. There were bird droppings on all of the chairs and would have expected them to be cleaned as part of the Covid procedure. Tables are not bused quickly and the birds are attracted because of this. Tables and chairs were not properly cleaned. The service, same server as the previous week(which had been excellent) was was indicative of someone having a very bad day. Next was the food, again as compared to the previous week was completely unacceptable. Very disappointing experience and doubtful we will ever return to that restaurant.

Ordered take out at Phillips Place location. The service was fast. Food was good but the chef between 5:30 and 7pm today watered down the Mongolian beef sauce so that was a hit and miss. Normally its much better than today. Otherwise it was good and the lady at the takeout area was professional and welcoming. The 2 ladies at the other podium need to go home or work in kitchen, clean tables or something? They were leaning all over the other podium as though they were bored which is not a good look for people entering into the restaurant?

I should have read the reviews before placing an order. Pick-up was fine, but this was the WORST food I've ever had from PF Chang's (Marlton, NJ). Wonton soup tasted like dishwater. Totally inedible. The sauce on the outside of the Mongolian beef was flavorful, but if the meat started as beef, that was impossible to tell. The chunks of meat were tough and overcooked, almost too challenging to chew. Fried rice was okay, but just okay. The only truly enjoyable thing was the lettuce wraps, but there was barely enough to enjoy. I assumed the issue was that the restaurant is doing take-out only, so it's kitchen isn't at full capacity. But reading the reviews, I'm not so sure. Probably won't visit PF Chang's anytime soon.