The product we received WAS NOT what we ordered and paid for.
When I tried to get in touch, I learned the business had gone in liquidation.
Review by Suby6 months ago
Made payment and never received product.
Company now in receivership. Thank you Lucas!!
Review by Vishma7 months ago
Fabulous job revamping 4 feather duvets , better than new now ! Great communication and a very reasonable price , highly recommend this Company
Review by Shelsey7 months ago
Novadown made an excellent job of rejuvenating my pillow - it is as good as new!
Review by Ikkin Naracon8 months ago
I had a very prompt response to a request, in wanting to purchasing one of their products.
Once I had purchased the product, the item was delivered.
Outstanding business thank you
Review by TwoDividedByZero8 months ago
Our rejuvenated pillows look great in their clean new covers
Review by Silvestru Wasurick8 months ago
Although I understand that the product couldn’t be supplied immediately for various reasons, the fact the payment had to be made when ordering and then delivery took place well over two months later wasn’t okay in my view. A small refund, or similar gesture, may have made up for this use of a substantial sum of my money!
Review by Bafford McNiffe8 months ago
Love this product and it arrived within two days of ordering online. Marvellous.
Review by MGmgmg9 months ago
Easy and fast service, would highly recommend.
Review by Rrobinson9 months ago
Had to wait for 2 months until I got the duvet inners. There was no mention of that at the time of order
Review by Darlyn Keshava9 months ago
Amazing pillow, getting a much better nights sleep! And the bedroom smells glorious!
Review by Wertheimer9 months ago
Products are consistently excellent value for money and quality, this makes it a no brainer when more products are needed/wanted.
Review by Sorro Jiklih9 months ago
What a wonderful company to deal with. So impressed. Awesome to have companies doing 150% the right thing by their customers. So impressed and my new duvet is so light warm and snuggly
Review by Kumudha Arco10 months ago
Great easy service and fantastic products!
Review by Ecusens Riena10 months ago
I do like the products but with this order there was a very long wait for delivery.
What should have been a Christmas present arrived end of January.
I understand all the hold ups though.
Review by Bretti Jawanda10 months ago
I understand that some of the issues I had were out of Novadowns control, but I ordered pillows last week of November and didn’t receive them until January 24th. Almost 2 months later. I did get one email stating that it was due to supply of down but that was it. Full payment had been made already in November. There was no offer to cancel order or when pillows finally arrived I thought a thank you for your patience note or email might have been appropriate.
As to the product they’re nice pillows and obviously well made but after ordering medium as the website suggested they were mid profile I find they are a little underfilled and become flat through the night, needing plumping up in the night and repositioning of the fill throughout the night.
Review by VaastheRetailer11 months ago
I must just have a quick rave about my wonderful mattress topper from Novadown - it is so comfortable - like sleeping on a cloud. I have really noticed an improvement in my sleep quality since I began using the topper - it's been like magic. Great price too and delivery was super speedy - thanks so much!
Review by JAMESj11 months ago
An excellent company to deal with
Review by AutumnX Haddon11 months ago
Highly recommended - great service!
Review by Giscm Sota1 year ago
The dog bed arrived at my door in just a few days. Jake loves his new bed.
Review by Smw1 year ago
Got a few lavender pillows. They are amazing. Highly recommend
Review by Sonthiya1 year ago
Delay in receiving the duvet due to overwhelming demand. Worth the wait - fantastic quality 😀
Review by Yarakboy1 year ago
Awesome product, great price, fast service.
Review by Machil Supranionek1 year ago
Always happy with product and service.
Review by Lilzahzah1 year ago
Extremely helpful, friendly and knowledgeable. Love our product and next day delivery.