Easy purchase to make, regular updates concerning where the order was up to along the way and delivered quickly. The iSUP and equipment was all present and correct. This was the second iSUP I've bought from nootica, the first has now been on numerous waters and is of great quality with no problems. Nearly 50% off too. Very happy with the service.
Review by CrisC1 month ago
Terrible customer service. Bought cressi speargun which broke on the third use...shot it only 3 times. Contacted Nootica and they tried blaming me for improper use of the gun. The top tip of the muzzle cracked in half which is a clear defect. Took 3 months of arguments for them to agree to do something about it. They told me that they won't give me my money back or a replacement gun but will send me a replacement part which I must put on the gun myself. Disgusting customer service. It now has been 6 months and they are still pretending that it was my fault and that they are doing a major favour sending me a part which I haven't received.
BUYERS BEWARE. DON'T BUY FROM THIS SITE.
Review by Bambamson1 month ago
Great prices, delivery arrived on due date
Review by JackWildman Amanaganti1 month ago
Great product. Exactly as described. Fast postage. Excellent communication
Review by Gsorby1 month ago
great product good quality
Review by Jdjddj1 month ago
One word, FANTASTIC!
All the way through the process, the help and guidance were A1!
I enquired about the key west paddle boards and we had a response on which boards to select for our weight and heights within a 12 hour period.
The deals they had on look to good to be true which makes you a little nervous at first, but let me tell you, the deals are real and we saved over £200.00 pounds using Nootica UK over anybody else!!!
Me and my partner are so happy that we decided to purchase from Nootica UK and I hope that this review will encourage others to feel confident buying from this company!
Thank you to the guys and girls at Nootica!!
From Adam & Harley
Review by Hbraxton Hunrath2 months ago
Questions answered quickly, and items received within promised timescales. iSUP seems nice and stable on the water, tough and durable, relatively easy to inflate just difficult to get up to 15psi, easy to deflate and pack away.
Review by Brujah Torain2 months ago
Great value paddle board. ..does the job at half.the cost. Low quality holdall bag means the zip and fabric does not last very long.
Review by Khabo2 months ago
Really happy, quick delivery and I wouldn’t hesitate to use again.
Review by Gmailaccount HelTrans2 months ago
Flawless purchase process at a competitive price
Review by Cward2 months ago
These people sell good-quality equipment, my paddle-board is brilliant and I am looking forward to lots of fun on the water. The order went through smoothly and was delivered very quickly and in perfect condition. I think, comparing the market, they give value for money and I am amazed at paying such a reasonable price for a whole set of equipment for this fast-growing sport. Really pleased with Nootica!
Review by Unildia2 months ago
This is my second purchase.
Good products delivered quickly.
Review by GerryCarter Bargiela2 months ago
first class product, no problems in order or delivery
Review by Grander Çuko2 months ago
Bought two key west boards on Friday, Monday I get an email saying it’s 20% off key west boards...emailed and asked if they would be able to add that discount for me as only just bought the boards they had not even arrived yet and was told nothing they could do...won’t be buying from again and was about to recommend to a friend to buy the same boards from the same place so for the sake of a little good will adding the discount they just put on I would of bought more from them and they could of earned more from recommendations...wouldn’t reccomend nootica. Find your board elsewhere.
Review by Mamoudou Elain2 months ago
Another good quality stand up paddle board delivered quickly.
Review by Chellet2 months ago
Great product (paddle board, not pump), fully informed at all stages about delivery.
Even better aftercare - the pump broke on 3rd usage - but great customer service and pump replaced.
Review by Remadevi Trebbe2 months ago
Ordered my paddleboard on sat afternoon; it arrived all present and correct on the following Wednesday. Was kept informed of the progress of my order every step of the way. I ordered an item that was listed as 'in stock' due to being time sensitive. I have read negative reviews based on people having to wait for items to come in stock or wait while a problem is resolved, however the terms and conditions, delivery times and procedure to follow if a problem arises are clear and honest. I would use these guys again and recommend. Great quality gear.thanks.
Review by MissMel2 months ago
French company, goods sent from France there for rather slow. Does not make this clear. Ok apart from that.
Review by Yunjung Veeram3 months ago
Fast easy service and very pleased with the board so far
Review by Leketia3 months ago
This company purports to be in the UK, but is actually in France, so bear this in mind when they send you an incorrect item, and then expect you to pay the return postal costs!. The only way of making contact with them is via their "After Sales Helpdesk" (joke) via their on-line shop. I'll explain...They sent me an item that was admittedly mis-described by them, and it took them 6 days to respond to my contact form. They agreed that they had sent the wrong item, and they wanted me to weigh and measure the package that THEY had sent me that contained the wrong item. I provided the info, but it has been 3 weeks, and I have heard nothing. I presume that they feel emboldened enough to ignore their customers when they are in a different country, and must think that if they ignore a customer for long enough, the customer will give up, and they'll get away with appalling service, non-existent communications, and bag the customers money into the bargain! Great business model Nootica...err, NOT!. I have now opened a Chargeback dispute claim against them, in the hope that I'll get my money back via that route. The cynic in me hopes that a call from their Merchant Services Provider, might just be the jolt they need to start behaving properly and in a business-like manner in future?
I suggest that UK buyers avoid this crowd like the plague, and deal with a company you can phone, or bang on the desk when things go wrong. You have been warned!
Review by Teta3 months ago
I would like to make exception and leave one of the few reviews that I make. I would highly recommend this site, and more for its amazing support. I bought a SUP board from this site. They informed me quickly that there was a mistake and that board ran out of stock. They helped me out pick a new board and better the deal for the troubles that I had. It is very easy to sell a product, but when something wrong happens for someone to take care of them is difficult to find in Europe. Having amazing support makes everything easier. I would recommend this site for it's prices, product and support. I would like to thank you one more time and hope that in future you continue to give amazing support and to grow.
Review by Tabyrags Pinsker3 months ago
Service was speedy and communication via email spot on. Would recommend them to anybody.
Review by Vivnyc3 months ago
Made ordering simple and easy, quickly dispatched and I had regular updates with tracking and where my parcel was up to. Delivered quickly! Great service
Review by Burghigno3 months ago
Excellent service, there were no problems at all. I paid £10 for the faster delivery and the package was delivered in three days in perfect condition. I received constant emails every step of the way. I will definitely be ordering from them again.
Review by Sufar4 months ago
Delivery was very quick and the goods arrived as advertised and undamaged