Company does not follow The Consumer Contracts Regulations, it makes up a law unto its own, spent over month trying to refund an incorrectly purchased item 1 day after it had been delivered.
Customer service team were rude and unhelpful, and sounded like trained monkeys spewing off regulations on their own site, rather than sticking to the laws of this country in which they operate.
Review by Donleavey3 years ago
Purchased a refurbished unit from Network Buyer and the item was shipped the next day, the unit arrived and was working but exhibited a bit of a noisy fan. I phoned Network Buyer and dealt with a representative that RMA’d the unit, once they received the RMA’s unit a second one was sent out, once a factory reset was done on the device using the supplied cable everything is now up and running.
Overall I very happy with the unit and the quick turn-around Network Buyer achieved with the RMA, it was also nice dealing with a single point of contact.
Well done Network Buyer, why can’t it be that easy to deal with all hardware suppliers like you.
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Unit 4 Global Business Park, 14 Wilkinson Road