Thought purchasing ticket online would save me the trouble of waiting in line at the ferry dock.
This was not the case, as you had to convert your PDF receipt to an actual ticket, and find out what dock your ferry was leaving from.
None of this was explained with the online booking system.
To get the proper information involved going to several ticket windows and being helped by a local to explain that everyone needs to convert online tickets and even monthly passes, to paper tickets.
So why did I pay 10 euro service fee?????
Review by Luniiz Mrnak4 weeks ago
personale al booking molto disponibile
Review by BelleZup1 month ago
A very easy booking to make. Easy to follow layout of pages. only a few minutes and it was done and confirmed
Review by Khaia1 month ago
Very good except for difficulty in retrieving quotation in order to complete booking
Review by Asfsdf Barandiaran1 month ago
Great website, easy to follow, easy to book
Review by Bafford1 month ago
Easy to use - Thank you
Review by Tahasin Shakarchi1 month ago
I made the ferry booking through the website for one particular ferry company. I was given a list of outbound and inbound ferry times. I selected the appropriate times for the same day and everything was fine with the booking through the website. However, I later found out to my cost that the inbound time I was given for the ferry company was not valid. The actual ferry company had stopped running for the day an hour earlier than the time slot I had been given and paid for. Why was I given the option to choose time slots outside of the normal operating times?
Review by Ceaira1 month ago
Very convenient, all you need is to pick up tickets from the ferry
Review by Dirce Nakipbekova1 month ago
The mobile site was difficult to use for multi person round trip booking. Usability experience was poor
Review by Corleone Srikaran1 month ago
easy to use online system.
Review by Marvo Alrefai1 month ago
Immediate respons to our bookings. Our questions were also answered immediately by Vincenzo, thanks for prompt service. For even better service our suggestion would be that you, if possible, in your booking confirmations mention the last possible time to arrive to the respective departing ports separately for each destination. There is a certain difference between a 20 min. and a several hours ride. This would make it easier for the passengers to calculate when to arrive in time at their departing port in question.
Review by Grise1 month ago
Review by Dinakar1 month ago
Review by SanjokG Derrow1 month ago
Generally I made it but there was a lot of dropdowns along the way. Form can be better and overall experience improved
Review by CMcGreevy Tonder2 months ago
The ferry trip was ok, but the experience passing the albanian border was terible.
Review by Taneze2 months ago
Very impressed by the service we received, it made our holiday all the better. No question was too much effort to answer and they helped us be flexible and change things around. Thank you.
Review by Radions2 months ago
Easy and clear
Review by Azubuike2 months ago
Better experience booking than other ferry booking sites I have had. Fairly straightforward.
Review by Stdephen2 months ago
All went well, however the outbound e-ticket and inbound e-ticket only printed a single outbound and inbound SNAV ticket in the name of the lead booking passenger. and does not give individual passenger tickets. A bit confusing
Review by LpdSmith2 months ago
Booking was easy, but now I am still waiting for my ferry tickets, or my ferry details. It received anything apart from payment confirmation
Review by Yasudtama2 months ago
Quick helpful answer (In English) when I telephoned with a query about the booking process
Review by Aladino2 months ago
Dont book by this website. We booked for 4 persons, cabine and car. We paid the full price and after we received our confirmation the car wasn’t addited. After this we called with this problem to netferry for an solution. Not once not twice but at least 20 times!!!!! When we arrived to the check in they told us the car was not included. They didn’t gave us a solution so we were left all alone. We pated in total 850 euro!!!!
After this they told us we have to pay another 200 euro extra for the car and the. We could maby go with the ferry..
So don’t book at netferry again!
Review by Kvin Grabowicz2 months ago
Some fool at the customer service dared to hang up on me while I had a very urgent question. After some minutes in the queue, an Italian speaking guy picks up saying only “pronto!”. As I start to explain my issue, the guy just hangs up the phone on me without any notice. Luckily, a more competent lady was able to help me out as I called a second time. Problem resolved in the end but I hope the fool that spoke to me gets fired ASAP, incompetent tw*t.
Review by Chody Matya2 months ago
Was charged for tickets and never received them! Have emailed company. Waiting to hear back.