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Review by Michaela R.4 years ago
My experience was initially pretty good. But I ran into issues with an accidental cancellation of my order, having to place the order again, and having my credit card charged twice. I finally got the dress, which was beautiful, but not for me. I decided to return it since the website said returns only cost $25 restocking fee. Once I returned the dress they informed me I wouldn't be refunded an additional $50 for shipping. So I was out $75 instead of $25 like I originally thought. I scoured their website for proof of the shipping charges and have not found it. I disputed it with the company and they said that it was always their policy. So beware if you are planning to try on a dress and send it back it will cost you $75 to do so. It wouldn't have been a huge deal had their website not been so misleading.
I'm sure if you were to keep the dress it would be a different story because the dress was pretty and reasonably priced.
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