That company is one horrible experience...i ordered my map almost 2.5 months ago and still nothing..after so many mails and phones... nothing.... they just still your money....not professional to not answer emails and phones
...we will see when i will go Amsterdam to their shop to ask my money back...
Review by Satit3 months ago
DON'T BUY FROM THIS COMPANY... I placed an order in mid June and apart from an email saying that they will speed things up I have not heard anything. Emails or direct messages on their website remain unanswered. I have now started the procedure to get my money back via PayPal. Lucky I made the payment with PayPal and not directly with my credit card. I can only agree with the complaints that have been made by other people here.
Review by CustomerTerri6 months ago
My purchase at MyWoodenWorld is the WORST experience I have EVER had when buying something online! It's now been over 6 weeks and I still haven't received my order!!!
I ordered my wooden world map on April 28th and according to the website it had a maximum delivery time of 10 working days. After the 10 working day period ended I tried calling them, emailing them and whatsapping them but they never picked up the phone or answered any of my messages. I messaged them multiple times over the course of 3 weeks but they were clearly ignoring me on purpose!
It's now been 6 weeks since my order and I still haven't heard anything from them nor did I receive my product, so I have requested my money back through my creditcard company. I'm very glad that I paid with my creditcard because I think that I would have lost my money for good if I would have paid with iDeal, and never would have received the product either.
PLEASE NEVER BUY FROM THIS COMPANY, IT'S A BIG SCAM!
Aangezien ik Nederlands ben zal ik mijn review ook in het Nederlands schrijven:
Mijn aankoop bij MyWoodenWorld is letterlijk de slechtste ervaring die ik ooit heb gehad bij een online aankoop!!
Ik bestelde mijn houten wereldkaart op 28 april en volgens de website was de levertijd maximaal 10 werkdagen. Nadat ik mijn product na 10 werkdagen nog niet ontvangen had heb ik ze geprobeerd te bellen/emailen/whatsappen maar ze namen nooit de telefoon op en hebben nooit gereageerd op mijn berichten. Ik heb ze meerdere malen gebeld en gemaild/gewhatsapped over een periode van zo'n 3 weken maar ze hebben nooit gereageerd dus denk ik dat ze mij opzettelijk genegeerd hebben.
Nadat ik na 6 weken nog niks gehoord of ontvangen had heb ik via mijn creditcard maatschappij mijn geld terug gevraagd. Gelukkig heb ik met een creditcard betaald want als ik met iDeal betaald had dan was ik nu waarschijnlijk mijn geld voor goed kwijt en zou ik het product nooit hebben ontvangen.
KOOP HIER NIET! DEZE WEBSITE IS EEN GROTE FRAUDE PARTIJ.
Review by Lidermis6 months ago
Very beautiful and quit easy to hang.
Review by TheWoods8 months ago
No communication whatsoever.. took over a month to receive packet. No answer when you call, no reply to mails, ... after several mails we finally received our tracking code. Product luckily was very nice, much better than the service...
Review by Nanthitha Anjar8 months ago
Total lack of service. Trying to reach this company for weeks now but never got a proper reply to my e-mails, WhatsApp messages, Facebook messages, phonecalls, voicemail... The only replies I got was a while ago when they told me twice that my wooden world was going out for delivery the next day. And today, still no product. Unacceptable how this company treats their clients.
Review by Amesh8 months ago
Order took a bit longer to arrive, but was acceptable, when we received the package and we noticed an error, a new map arrived the next day.
Great service and happy with the result.
Review by Tomescu8 months ago
Great product and store, all the instructions and assembly materials where clear and included and the wooden world-map has great details and a nice veneer finish.
Review by Faycal Gazzar9 months ago
Good quality, great products. So happy with my wooden monkey.
Review by Stalemate10 months ago
Very pleased with WoodenWorld
Review by Raihana10 months ago
Looks amazing! Removing paper was a bit tricky, but other than that a very good product!
Review by Okeena Cerantola11 months ago
Absolutly no quality and no service at all. so so disappointed! Tried to reach them 5 times via email, via telephone, facebook and so on and they never answered. The delivered map was under quality and damaged with clue. DON'T BUY IT!
Review by Saphy1 year ago
Product incomplete upon delivery and after two days still no feedback.
Review by MNatalia1 year ago
very nice, high quality.
Nice decaration on the wall!!!!
Review by Sergine Huckelbery1 year ago
Initial shipment took somewhat longer than expected. Very helpful when I encountered problems with the package delivery.
Review by Sujon1 year ago
I ordered one of their maps on February 2018 but did not get any information about the delivery. I opened a ticket on their website asking about when I can expect the shipping but did not get an answer yet. So I tried a different way and contacted the store via Facebook March 18th but unfortunately again no answer. I have no idea if I will ever get my map :-(
Review by Jschihl1 year ago
We have ordered the wooden world 75 x 150 cm of notenhout. You've made a beautiful product. We love it and we are very proud to see it on our wall.
Review by Sluw1 year ago
It looks amazing! Thank you
Review by Simeone1 year ago
Very good service!
Review by Shenequa1 year ago
No instruction!!! Too difficult.
Review by Egenius1 year ago
This company offers you great service and the products are of very high quality. There is also a clear instruction how to attach the wooden map to the wall. For these reasons I highly recommend these products.
My Wooden World is rated 3.0 based on
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Moermanskweg 2 unit 11C