sheeting company I never advice any one to try their services
They show you the best price then at the booking time they add more prices
Even after booking they hold one of passenger booking and they add more money to complete booking
Review by Anlaug3 months ago
This site is a scam, never book your tickets with this site. I never got my refund even though they requested a bank statement and all. I sent numerous emails to them with vague response. They said they are emailing their concerned department but after 7 months, the money was still not refunded due to cancelled flight. Never book again and trust this website.
Review by Portside Sztubecki4 months ago
It has been more than 2.5 months since I initiated my refund request. They never provide you with a meaningful response. It is extremely frustrating to deal with them.
Skyscanner should remove mytickets.ae from its list.
Never ever book a ticket with them again.
Review by Dungog4 months ago
I've booked on the site and I'm afraid I'm fake and did not get anything from me.
Review by Christina 4 months ago
Guys who live in Gulf please use this sight .it's simply amazing . U r Ticket will reach u r inbox direct .all the Gulf bank are authorused this sight .
Price is Far far better .
Review by SensationALL5 months ago
The word bad is not able to describe them, I was trying to book a multiple city's ticket, after the whole booking procedure and since I had given my bank card info there were no seats available. I said ok and then I realize that they have already charge me for nothing.
Review by Wdelia Kadlure5 months ago
Hello. Two days ago i decided to use mytickets.ae.
First of all, i have paid extra for ticket which could be refunded. But according to operator website my ticket is cannot be refunded.
Second, while i was filling my personal data at your website, field for nationality or document place of issue was not present at the page, therefore wrong value was substituted automatically.
I have found this issue when i was checking my booking reference on a carrier website. If I did not check the data on the site of carrier, i would have problem.
Feedback from customer service was awful. Worst experience ever.
Review by Ramlan6 months ago
I tried to book a flight with this site. Once I entered card details and confirmed booking... I received a message which stated the flight selected was unavailable and I was still charged on credit card without an explanation. Stay away from this website, it's a complete scam!
Review by Desclouds Derrow6 months ago
I receive a wrong ticket, when i asked for cancellation they deduct 2,000 AED, from 2,900
Review by Sinchy7 months ago
THEIR REFUND POLICY IS A SCAM. NEVER PAY FOR IT. I JUST GOT SCAMMED. THEY CHARGED ME 80% OF THE TICKET PRICE AFTER PAYING FOR THE REFUND FEES.
Just look at every other review here, these guys can't be trusted
Review by Rcimp Zgrych7 months ago
I wish I had read these reviews before booking. Skyscanner you need to REMOVE this website from your search results. It is a complete scam. Find a low price for a ticket, receive a ticket confirmation with number and airline confirmation, credit card is charged, then you receive an email stating the "airline has a surcharge" and you must pay the difference. Meanwhile they tell the airline there is an issue with your credit card so they can blame you/ You call the airline and they say all tickets are pre purchased by these online travel agents so it would be impossible for an airline to "charge a surcharge" AFTER payment and ticket issued. Refund to credit card has yet to happen - "subject to exchange rate". The call center staff hang up on you too - happened 3 times to me.
Review by BusyLady7 months ago
Never book tickets on my tickets.ae.
They acclaim that they are the cheapest but not. Once you buy the tickets in your currency then the airline will charge in their currency majorly Euros. If you select my ticket services they are charging Aed 278/ for the same. I also called to their US office and as per them they cannot do anything on that as the T&C you clicked read this point is mentioned somewhere. Don’t ever use this site. Regards- Puneet
Review by Thorg Igun7 months ago
DO NOT USE !!!. This website is so dodgy its unreal. Thankfully our payments never went through - fraud detection blocked - but who knows if they have scammed our cards and will use in the future. Firstly, when you sign up - notice how the password you created - the account confirmation email shows a different one. Just spoke to them on Facebook and asked for a direct UAE telephone number = they went ghost. Please go to your accounts and alter all your personal data. You can't deactivate your account but you can alter the info into nonsense. Be safe!
Review by CharlesO7 months ago
I wish there was something with a negative rating. They are thieves. They display a low price compared to other sites to grab attention and eventually keep increasing price at every step. They eventually charged 10% over the initially displayed price. Avoid these thieves.
Review by Helitha7 months ago
offer a price of 986 AED and once I proceed with the booking I found it 1170 AED !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Review by Tonai8 months ago
horrible service, i requested to change date & route of my flight at 11.30AM while the flight at 8.00pm but they respond over the e-mail only after 3hrs of my flight that i should pay penalty & when i asked for refund they deducted more than 80% of price & the funniest part that they can't deduct & return the rest of the amount, (( i should pay penalty to get my refund))(((meanwhile its their fault))). horrible service, non-trusted, i wasted my money & my time.
Review by StunnyG Wngr8 months ago
I faced some trouble booking time but they cleared everything....I am happy
Review by Nursemomma10 months ago
I got Etihad ticket for a good price. Good service. Happy customer.
Review by Szabrina Everakes11 months ago
They are absolutely 0 !
Unprofessionall cheaters. Regret spending my time with them ! Useless for everything. Booking never confirmed they took amount of 10 300 aed and never returned to me ! It’s been 2 days ! I’m disappointed about everything with them. Don’t know what to do couse the costumes serves is useless they t not answering the phone never and once you get them they don’t have informations what ever we ask them they said they don’t know ! HORIBLE NEVER BOOK WOTH THIS COMPANY !!! Never never never !!!’
Review by Manobharathi1 year ago
They are not a travel agent. I think they have to turn into a cafeteria.
If you need to do any amendment, you have to wait 14 business days!!!!
All other online agencies, can amend on spot, especially if you need to correct the name after few minutes of tickets issuance.
Olga, Zurina, and others informed me impolitely that they can't do any amendment and passed false information about the airline's rules.
I am working in airlines industry for more than 25 years and never faced such layers like this website.
One character is missing from the passenger name, so easily they can void the ticket which it is issued ten minutes ago and then issue a new one.
But they need to get more money so this is the only way.
Review by MrsBoogie1 year ago
I've been waiting for 2 weeks for a refund. I cancelled my ticket before the flight and called before to confirm. Because this company is so incompetent they processed it late and still didn't get my money back. You'll keep calling and getting the same useless customer service agents. Book directly through the airline, you'll save yourself another bad experience.
Review by Patrico1 year ago
don't ever trust them , they advertise something and they charge you something else,In my bank direct statement they send me , it show that they charge me 35AED additional to the ticket purchase price which they charge me in actual (2858.73 AED instead of 2798 AED) they are cheater and they advertise things and charge other things
Review by Gindel1 year ago
They are thieves
Don’t ever use this website they will charge you more than quoted price with a scam move
Then when you try to unblock the credit card after patjment they trick you and ask you for a bank statement and many things and after all the rude Russian lady would hang up the phone
I still didn’t get my money back. I will check if this is a Dubai based business I would reporting to policee for sure
Review by DrBretto1 year ago
Mytickets customer service SUCKS!!! Not only that theyvare thieves! Dont trust this website, dont ever purchase your tickets in this company!!!dont ever trust then wih your card details!!!
Review by Kathisha1 year ago
If there is 0 or -1000000 they deserved
Cheaters , they cut around 6000 Aed for refund outside my hands ,no consideration
Please,never ever think to book through them