Super fast shipping with this company. I made an order fairly late in the day, and somehow they still managed to get the bulb out fast enough for me to receive it the next day!! Good prices and quality bulbs, can’t go wrong.
Review by Ronde1 year ago
They claim "lowest price guaranteed" and "price beat/match" on their website. I found them lower price for the same lamp (EPSON ELPLP78) on manufacturers website - $129, which is half of the price on their website - $262. After a long discussion, they agreed to bring it down to $175 but didn't commit to their price match/beat claim, which then is of no use to me.
I also talked to their customer service rep through live chat, who was convinced that they should not make false claims and that they will discuss that with their coders.
March 22, 2018
Update: The store manager in Calgary did reach me out and offered to price match. Unlike the other people I talked to, he was understanding and supportive. The dispute is now settled and I hope they continue to entertain their customers valid requests seriously.
March 24, 2018
There was no problem of competitors product not being in stock as reported by this company. The fact is that they agreed to match their price and took order over the phone. That's the reason of my March 22 review update and increased rating from 1 to 3 stars. The company however is still unhappy with my updated review and has declined to ship the product or issue a refund unless I remove my honest review.
Review by Machie Bertolini2 years ago
The ordering process was simple, the bulb arrived at my house in less than a week and the prices are competitive.
Review by ConstanStatOfear2 years ago
East to use, easy to speak to and excellent pricing. Thank you
Review by Jordynn2 years ago
Best place to buy original lamb. I am happy with the purchase.
Review by Iuly2 years ago
my go to place for projector lamps
Great service, price, and best of all only a few blocks away. Been buying replacement lamps for my company from here for the past 4 years.
Review by Shakoor2 years ago
I was able to get some assistance and advice on a bulb that had conflicting product numbers in the original packaging compared to the on line catalogs. Product shipped very quickly and I was able to install it with no issues at all. Cost was a little higher than some but the advice, warranty and quick delivery was ample compensation.
Review by Rugger2 years ago
Review by Murraylee2 years ago
Fast - perfect item
Review by Jeri2 years ago
Excellent ('real') projector bulb for Sony.
4, not 5, stars only due to shipping info... tracking # didn't work and had to call to find out what was up with that, but all worked out okay.
Otherwise excellent customer service and vg product. Would buy from again.
Thanks, Alison :)
Review by Jennilee2 years ago
Fast delivery and the product I need. Thanks!
Review by Zuluprinciple Klinchev2 years ago
Forgot to ship my order but made up for it by sending it by Fed Ex next day
Review by Orjena Swicord2 years ago
Second time ordering, excellent experience again, fast shipping, no issues.
Review by NeilMac2 years ago
Not sure I approve of the use of the word friction to quantify my experience.
Ultimately is still unknown because I am unable to place the lamps in our projector due to scheduling, to check them. See below.
Issues began with a shipment last year that resulted in supply of lamps that did not have the appropriate software burned in to be used in the projectors we have (as a 2 lamp unit that alternates between lamps for equal burn time and 24-7 operation). The lamps initiated a warning when inserted, that all programmed functions were unavailable if we chose to use them. Obviously unacceptable for our usage.
Because we replaced them inside our maintenance schedule this arose after the 30 day warranty was elapsed.
(Hopefully I will check the lamps finally sent as replacements before this occurs again.)
The assistance I got was cordial though questioning. Because I dealt with at least a couple of different agents I had to relate the history more than once. The fact that they were ultimately replaced, albeit 3 months later after prompting via both email and phone, is positive - given your regular 30 day policy.
I hope your sources of supply are really genuine replacement parts at all times because the 'knock-offs' , even when they look the same, aren't.
1 of those lamps that were not properly programmed was also out of tolerance and fell out when the lamp housing was opened.
The price of lamps I purchased outside of this order was 40% higher, which I did enquire about and which email did not receive a reply
At this point I'd be giving a caveat to anyone asking about the company.
I chose it because it was in part Canadian. Hopefully the replacements will function as expected and I may have a bit more faith.
Review by Cooperative Dravecky2 years ago
i recommend using this company. Professional service with timely delivery.
Review by EdMesser2 years ago
Great company and people, has a lot of stock and reasonable prices. 5/5!
Review by Nasirullah Dauki2 years ago
The response to sending my order was very quick and I am pleased that they refunded the shipping charges.
I will continue to deal with them, and have suggested that they use Canada Post for futures orders as I normally receive items in less then 2 weeks through the post.
Review by Caira Heinse2 years ago
Very pleased with the quick resolution to an issue with a projector bulb that was 6 months old and needed replacing. Myprojectorlamps replaced the old bulb and quickly had it sent to my home. All in all a very positive experience with Myprojectorlamps.
Review by BBofHale2 years ago
Bought a large volume of lamps for my old (discontinued) EIKI LC-XT5 projectors. Had the stock, arrived quickly, was given a good discount for buying a large number of lamps.
Review by Sarazen Allis2 years ago
I have been shopping with this company since 2010 and I have very good service no complaint I would recommend to anyone to use this company
Review by Munlochy Komae2 years ago
They had exactly what I needed in stock.
Review by Meritha2 years ago
I've had the pleasure to deal with MyProjectorLamps to satisfy our lamp requirements for our global enterprise client fort a year now. Maintaining several hundred projectors of various types is always a challenge, but having access to lamps and quick turnaround has made my job easier.
On the very rare occasion I get a defective lamp, there are no issues in remedying the situation.
Online ordering is quick and easy and with delivery, that's just one more item off my plate to deal with on a hectic day.
I see now reason for anybody not to deal with this fine group.
Review by CalG2 years ago
I extremely was satisfied with the site, the purchase and the timely delivery.
I would highly recommend this company and the confidence in the processing of my order as well as their level of security of my information.
Review by Carmenza Derrow2 years ago
It is the second time I order a lamp and there was a mistake but Arthur from the ordering department took the case and solve it in a few hours. The shipping is fast and the lamps are original and are high quality.