The after-sales service of this store is particularly good, and it can help us solve problems in time. The dolls I bought at their store are particularly good.
Review by Indee8 months ago
Well... my poor son is now without the costume he so badly wanted for Halloween tomorrow!! It never arrived. I am so mad. Nobody has responded to my emails about where the costume is or a refund. TOTAL SCAM!!!!
Review by Frehley Caygilll9 months ago
Purchased a Halloween mask based off the pictures that the website was showing/advertising. Also paid extra to have it delivered guaranteed 10/29/18 per them. Item did not show up on the 29th after I paid extra from that. The mask that I received is nowhere near what they advertised on their website. They used a different photo to reel in customers and shipped me a completely different mask. I tried gettingt my money back and they wanted me to pay out of pocket to ship it back to them. I explained that I wasn’t going to pay to ship it back after they lied on their website with a different picture and also lied about the guaranteed arrival date. They are based from China and going back and forth through email has become exhausting. So here I am now. I just filed for a chargeback with my bank and am now filing a complaint with you to hopefully prevent this from happening to someone else in the future.
I’ve attached two pictures. The ones with the black backdrop is what they advertised and the other two is what I received
Review by Grieco Adenan9 months ago
Website doesn't indicate items are coming from China. Shipping indicated 7-15 days. Still waiting after 28 days. Had to purchase a second costume somewhere else because it didn't arrive in time. Emailed them and received a crappy auto response with excuses on their slow shipping.
Review by Dmitr9 months ago
SCAM GUYS DO NOT BUY FROM THIS WEBSITE. ITS A SCAM
Review by Whalen10 months ago
Never received my costume after 25+ days. At first they emailed me back, saying each time that it would arrive within 2 days which never happened. Now they have conveniently stopped responding to me emails as soon as I requested a refund. Scam!!
Review by MegeWill11 months ago
Amazing, super fast last minute shipping available!!
I needed the Grinch costume for my Christmas.Then I found Mynextcostume! I chose their "expedited shipping" and receive it the next day! I was delighted and my daughter was thrilled. The costume is perfect and fits perfectly as well. THANK YOU!
Review by Oram Gkekas1 year ago
Ordered with guaranteed delivery by 10/30, now it’s Halloween and no costume. My son is crushed.
Review by Gwan Ngomba1 year ago
Stay clear of this website. Ordered a costume on October 14, estimated delivery was 7-10 days. Here it is, the day before Halloween, and no costume. Website does not mention that it is being shipped from China. Their website has a New York address. If I’d known this I wouldn’t have made the purchase. We had to buy another costume from Spirit, which by the way, arrived in three business days. So now I am in a dispute with this company via PayPal. I want my money back!
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