Excellent service, very helpful person that I dealt with
Review by Neallie6 months ago
Excellent service and beautiful, good quality product.
Review by Pangs Sienkowiec6 months ago
I wanted a variation on the standard product, and staff were patient and so helpful - they contacted the supplier and kept me informed. Communication was very friendly. I got what I wanted and am delighted with both the product and the service received.
Review by Sselsa Owo6 months ago
i was very pleased i bought this scirroco canopy top My Italian Living they where very helpful rung me back when they said they would
Review by Rhioui8 months ago
Good quality product.
Review by Zuheinlee9 months ago
Very sturdy quality article
Review by Sathia Spink10 months ago
Very good sales and on going contact.from Jelani who rescued the sale on several occasions.
Delivery was an issue, our furniture took a long an unusual route to our home. This was resolved in the end and the product arrived in good condition and is lovely
Review by Falke Tommaris2 years ago
I cannot recommend this company highly enough - they went out of their way with the level of service provided. I have ordered and received a beautiful italian table - excellent quality and a real statement piece
Review by Oluwabukola3 years ago
After a shaky start, with a few issues My Italian Living did resolve the issues. They arranged for a very good team to come and install, and their customer service was good at making this happen. the item is very good quality and looks lovely in my living room. My one comment is that the Library which is also advertised as a media unit has no wiring holes. Luckily the team provided were able to make these in a very neat way so that it stayed looking as sleek as advertised.
Thank you Jelani and Andreas.
Review by Stoneleaf3 years ago
We ordered a dining table from My Italian Living and, without being able to see the finished product, were reliant on the sales team for guidance on finishes etc. Dovile was extremely helpful and sent through samples very quickly and answered our many questions patiently! Once ordered, we were kept informed of delivery times etc by Jelani who was also very helpful. The table arrived and was quickly assembled by the delivery team. We are so pleased with it, it looks fantastic and is of very good quality. We would highly recommend My Italian Living and will definitely use them again for large item furniture purchases.
Review by Haryan Yustkevich3 years ago
The item bought was a coffee table and was as described on the website and was delivered very quickly considering it was sent from Italy. In my communications with the company's personnel I was always treated with friendliness and courtesy and any problems were quickly and efficiently dealt with.
I would recommend this company to all.
Review by Jamier3 years ago
Excellent customer service,polite and efficient would certainly deal with this company again.
Review by Nikkoh3 years ago
The service i received from italianliving was next to nothing. I ordered my table which i have to say was at an amazing price compared to the market. Very stylish simple dining table. I will list what excellent service i received
1) i wanted to order the table with white legs but they did not have a picture online with white legs. i contacted the team at italianliving by telephone and they emailed me a picture, informed me of what material it was made of.
2) they kept me abreast of the timeframe for when my table was going to be delivered. When they were told of a delay they called me and emailed me to inform me as to whether i still wanted to continue with the order which was great. I informed them that i did but that as i was disappointed that i would have to wait another month or so and i asked them that i could wait on the agreement that they deliver the table to my front door. Jelani who i spoke to and emailed was nothing but appreciative that i still wanted the table and they offered to not only deliver it to my door but also have it put together by the delivery man.
3) the table was delivered to me at a time which was convenient for myself and the delivery man was very good, he came in to my flat, took off his shoes at my kind request and set up the table in no time.
4) and the table is absolutely amazing, the quality is to a high level and i am soon pleased with it. I couldn't have gotten a better table anywhere else.
thank you so much Jelani and team at italianliving and keep up with your excellent customer service.
Please people do not fear buying anything from this online store as the quality is amazing.
Review by Bosy3 years ago
it was a pleasant experience; Doville is great; l got clear replies to my emails; the only issue we had a difference of opinion (VAT refund) on was quickly resolved
Review by LucaSchenone4 years ago
Great range, competitive prices and excellent customer service. What more can you ask?
Review by AsKat4 years ago
Furniture arrived on the day agreed and everything looked good when it arrived. A couples of days after delivery I noticed a small piece of wood had splintered on one of the bedside cabinets legs , caused during the delivery process. I contacted My Italin Living and after sending in photos the complete bedside cabinet was replaced within 2 weeks. All I can say is that quality and service have been excellent from this company.
Review by Othelia4 years ago
Fantastic Italian quality, a bit long time delivery but at the end it was worth it !!!
Review by Thewi4 years ago
Having bought furniture online before with other companies, I was a little sceptical about doing it again, but My Italian Living have restored my faith!
The website was very informative and easy to use. The lady who answered was extremely friendly and helpful, offering loads of information about the furniture, she obviously knows her stuff! I agreed a delivery date with her and it turned up on the day and in perfect order! The furniture is of very high quality, matching the description on the website and that given by the staff. I could not be more pleased!
I will definitely recommend this company to my family and friends as I am positive they will get the same worry free service! Very refreshing these days I must say!
Review by Chrysann4 years ago
We ordered the chairs for our kitchen online and due to the factory annual holiday we were aware that we would have to wait.
All this was explained prior to order.
The chairs arrived as we had arranged they were well packaged and look fabulous.
They are good quality and this shows.
We are delighted and from our experience would recommend My Italian Living.
Review by Onlinepartbin4 years ago
Hi. I bought a king size bed from Veneran in fabric upholstery. Looks fantastic, very contemporary and sturdy, I have it for some time already, looks like new :)
Review by Vegitobingui Sarfeld4 years ago
I've made two separate purchases for 2 bits of furniture. In the first one I have ordered transparent plastic garden chairs in the other one coffee table for my living room. Items have been delivered in 4 weeks instead of 6, I am very pleased with my new bits of furniture.
Review by ShellySM4 years ago
I’ve been following myitalianliving on facebook since its launch last year and seen its website range grow. I’ve been looking at replacing bedroom furniture in three rooms in my house and identified some brilliant products from this company. I’ve not placed an order yet because it’s a big purchase and needs careful planning. However, I’ve had a number of calls with their excellent sales designer. She has been very patient with me and is clearly a professional with a good technical knowledge of the product range and design possibilities and not pushy in any way. She has given me some very sound advice with regards to materials and colours to suit my situation. When I eventually get round to buying this furniture, myitalianliving is a clear front runner thanks to the competence of advice, competitive prices and good quality
Review by JohnIOW Derrow4 years ago
Emails are replied to rapidly with good, friendly communication. Item took a little longer than expected but we had no problem at all and would use again, and recommend.
Review by Ronniep Smerczynski4 years ago
Excellent service, furniture arrived on agreed date and looks beautiful. Would order from My Italian Living again.
Review by Woodburn4 years ago
I bought stools from here before and they've been perfect. Now I bought a Compar extending dining table, the best thing which I ever bought online! And it was very easy to assemble. For sure I will buy from this shop again. Thanks a lot.