This patient portal use to work great. It no longer works at all. When I try to navigate beyond the dashboard page I get an error message that says "we cannot load this page right now please try again later."
It has been that way for weeks. I have called twice, that was a waste of effort. I downloaded the app to my iphone, it is equally useless. This portal is bad software design and it is not compatible for Mac users and this Mac user is not about to go back to an android. Either make your portal accessible for all or kill the portal.
Review by Lood1 year ago
Dr. Steuphanie Sbong. Of
Baylor Scott White Hospital, Dallas Diagnostic Association.
4716 Alliance Blvd
Plano, TX 75093
I have been pretty much healthy most of my life. I'll turn 60 next week. Last year I had 2 pancreatitis attacks which caused me to have sugar diabetes 2. I lost down to 127 lbs from my usual 150lbs. Frankly I was dying. Emaciated, and giving up. I found Dr. Sabong and have since wished every doctor would run their business with the professionalism, the heartfelt bedside manner and the technology that she uses in her everyday practice.. If anything comes up I'll simply send a request, or question, through her portal and she gets back to me and unusually really fast, considering how busy she is each day as well as Danielle her assistant. And guess what folks, " She has common sense". Which is so rare these days. You Can Tell She's a doctor because she wants to help people. She has helped me through one of the worst times of my life and has been very supportive personally. She is an endocrinologist, a great doctor, and and admirable person. Her assistant Danielle, is fun is very thorough as well as knowledgeable. I sincerely thank God for these two women professionals and that I can rely on them. I am very sincere in all that I've said. They are a shining example of what a doctor's office and relationship should be, and can be, when the Dr.cares.
Robert Litke, Patient.
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