So I never heard of this company, only saw it in Facebook ads but never actually clicked on it, after which one random day I go to my paypal account and somehow they took 40€ off my account by saying I bought "a product from them" ( I DONT EVEN KNOW WHAT THEY ARE SELLING ) so I asked customer service on my.com ( no response ) and paypal can't do anything either, so basically they just stole 40€ from my pocket somehow.
Review by Neanderthal Nabweteme7 months ago
Worst gaming company ever. No customer service whatsoever.
Review by Shaquawn7 months ago
Worst company ever, not even better than EA
Review by Shaibal1 year ago
Worst company ever. Dilettant and scammers. They offend their clients. Their games and services are unstable and full of bugs. When you try to pay attention to it, they ban users. God defend you against being involved in any way with this Russian company.
Review by Hakimah1 year ago
They are a sub-par internet gaming company who can't put out a good game and supplements their shortcomings with a good dollop of terrible customer service! Save yourself the hassle and play something from one of the many outstanding companies out there.
Review by Abdal1 year ago
Playing one of their games in IOS. Don’t believe the fake (paid) reviews. They respond to tickets quickly with pre typed responses. Closing your tickets with no chance of being able to query any responses. When you send another question based on same topic asking them to explain what they mean, they just close ticket as duplicate request???
Review by KasMD Hjellvik1 year ago
The worst company ever!
Let me resume the situation I was in:
1. I buy an item from the official shop, my PayPal account gets debited.
2. I do not receive the item I bought.
3. I contact the support.
4. Support say they can not do anything about it.
5. I request a refund for this item.
6. Supports say they can indeed refund it but they will permanently ban my whole account afterwards.
7. Nothing happens, support denies any help
Result = I got completely scammed!
Do you think this is an acceptable conduct? I don't think either...
If my.com reads this message, I have only one thing to say: You are a braindead company & simply go and FU*K YOU
Review by Janussi1 year ago
Good support, respond to tickets within an hour.
Review by KClarkson1 year ago
Dont buy their aurum for games they will reset it em and just say your account has been hacked
Bought 10800 aurum on 14-04-2018 on sale and saved em for when reaching max lvl when i finally did my account was at 0 they said my account had been hacked but the only way to trade aurum is by converting em to Imperial coins and that can be tracked and none had been converted
i had 1m+ Imperial coins on account + twice that in unbound materials still on account and if i was hacked i would think they would have taken all tradable items/currency
so stay away from My.com games as they will scam you and support is just auto script and they will close/delete ticket without any warnings so you cant contact em they just close and delete tickets
Review by Pornpimorn1 year ago
worst company ever
they don't even know how to change email address to your account.
( i have tried last 24hours to change my email address to working one. so far no luck )
Review by Ghazanfar2 years ago
Unreal how poor the support can be for games, i tried to talk with them about an issue of not being able to buy stuff for real money in skyforge game something you would think they would really want to fix, but after trying all kind of things and even making a video for them the best reply was to try the very first thing they asked me to try when i started to talk with them, witch ofcourse dident work, i even asked if they where kidding with the standard reply but no they asked me a second time to try the option i all ready tried.
Its pretty clear that the support dont care about anything, they dont even bother to read the history of your support tread you got going with them so instend they just send standard copy/paste messages to you to save time to get back to doing nothing, if at all possible find games that has nothing to do with my.com the hassel is just not worth your time.
My.com is rated 1.0 based on
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