I agree with the post on the 31st - communications is impossible and they just don't respond or respond late. I am still awaiting a refund for an item i returned which I also provided a record delivery copy of who signed for it and all I've got is silence .... Its all well and good getting a bit cheaper but if anything goes wrong that's when good customer service comes in. DON'T USE !!!
Review by Airike2 years ago
Very professional highly recommended
Review by Francesqa2 years ago
Fast delivery,exactly as described,very happy with purchase,thank you
Review by Stalios2 years ago
The wet room tray is exactly what I was looking for and it comes with very clear installation instructions. I wasn't confident ordering from a company that's new to me, so when I phoned to make sure I'd got the dimensions right I was worried to get an answering machine. However the call back came almost immediately - very helpful and set my mind at rest.
Review by Vuccappella Hares2 years ago
quick delivery at a good price
Review by Chezley Eparnie2 years ago
Pria - coventry
I ordered a item on the 13th dec. I was advised that i would receive the item in a week. Its 31st Dec.. i have not heard anything. I have tried to contact the Harrogate store and no answer. If you have a deadline DO NOT USE these people! If i dont hear nohting soon i will be taking legal action. Appalled by the service
Review by Shenice Derrow2 years ago
Today is Friday; Item ordered last Monday; have tried to establish status of order - 'my account' simply says order 'unfulfilled'; I understand it is Christmas week and just want some information like - how long before delivery likely! Have emailed once - no reply; used online contact form - no reply; have left phone message - no reply. Very disappointing.
Review by Basiel3 years ago
A friend suggested I visit MyBathrooms for the items I needed. From the wide variety of brands and products to competitive prices to the friendly staff; the service was absolutely fantastic! Ordered through the website, items were delivered right on time. Thank you, MyBathrooms!
Review by Copsey3 years ago
xcellent shower enclsure
Review by OneOfYou3 years ago
I ordered an item over two weeks ago to come in 5 days, was told the day before it was due it would be another 8 days, should have been delivered on Friday, called to check it was coming, nothing turned up. Spoke to Steve this Saturday and today who was very nice but can't even guarantee I will get my item this Wednesday which is now nearly three weeks and a cost of £1,000 for the plumber I have on site who can't do any work until the shower tray arrives.
Really poor communication, this company shouldn't be advertising products with dates they can't deliver on, its now too late to order from anyone else so I'm stuck hoping that I will get my item on Wednesday.
Review by Nitthia Welna3 years ago
I ordered a basin and a few bathroom accessories from them, what I really like is- their delivery time! Within 2 days my parcel received and it was exactly how I wanted. Another good thing about My Bathrooms is, their extra cheap prices as compared to other stores online. I wanted something smooth on my budget and they took care of that. I am a happy customer because of the quick delivery and big discount deals.
Keep it up guys!
Review by Sarakate3 years ago
Ordered 5 days ago no sign of delivery so tried to contact them over 24hours ago, again no response. STAY AWAY FROM THIS COMPANY!!!!!!!!
You have had 2 emails off me and my phone is ringing when everyone else calls it, I do have a answerphone aswell !!!
Review by GameeMotion Raghavendra3 years ago
Disappointed and angry at the appalling service I have received from MyBathrooms. On 23rd April I ordered an Axor showerpipe worth almost a thousand pounds, yet, 6 weeks later, I am still waiting for the item.
An error was initially made by their team: two weeks after ordering I received a handshower of the same brand (not great for nearly a grand...). I then contacted MyBathrooms and was told that the showerpipe would be sent to me shortly. I have been calling three times since then to check on the progress of my order and on each occasion was only given very vague answers. Yesterday, I was told that the showerpipe would be with me on the same day, yet I am still waiting for it. Throughout this whole ordeal, MyBathroom never proactively contacted me to provide an update...
I am now in a position where I have no option but to pursue a claim through the relevant legal channels.
On the plus side, the lady on the phone, whom unfortunately I got to know quite well, is fairly friendly...
Review by Hoady3 years ago
I ordered my shower wastes and few other items and they were delivered on time. Amazing service! My new wet room is now complete. Thanks for your help, your products are great value. Would recommend!
Review by Shayma3 years ago
Would recommend My Bathrooms to anybody who’s renovating or remodeling their bathroom! Recently bought a towel warmer and a couple of taps – was amazed to see the price difference as compared to other brands. The best part was the products reaching me exactly as and when promised!
Review by Cryssib3 years ago
I used the delivery information field on the order form to request that my order was left in my shed but this did not happen. When I called the delivery company directly they told me the message had not been passed on but arranged a date to redeliver. I waited in all day on this date but the item did not arrive. My husband and I had taken time off work in order to install our shower and this time was wasted.
The item has since been delivered but I never had any response to my two emails to My-Bathrooms. The company has very poor communication and used an unreliable delivery company. I will not be ordering from them again.
Review by Jeyra Reul3 years ago
Goods ordered on February 19 still waiting for delivery on March 1 despite promises of delivery.this has cost me £200.00 in labour costs and i still have an unfinished bathroom for the sake of a shower trap.
The operators are an unorganised group of amateurs and should be avoided at all costs.
Review by Crazyonlineshopper Vietnow3 years ago
I had a nice fast delivery and notification by text to say when it was coming and when it had been delivered. This was great as the house is at present being re-built so I'm not actually in it. Would definitely recommend this company to anyone
Review by SusanKennedy3 years ago
Ordered , and turned up the next day well happy, and good price to
Review by MaryKatherine4 years ago
Great prices and excellent customer service from Jakki in the Harrogate branch.
Review by Geshi4 years ago
Although I try to keep my local plumbers merchants in business when you go shopping for a high value quality item it really pays to search the Web. My-Bathrooms came up with a price that could not be beaten by some several hundreds of pounds. The service was faultless and the item was despatched direct from the manufacturer. Highly recommended.
Review by Leile4 years ago
Great service and a great price.
Review by Algea4 years ago
Order delivered promptly, price was very good. Pleased with product and service.