Item arrived quickly and was exactly what I ordered. No problems.
Review by Plentyinthetank FoGo2 months ago
Great service, very helpful.
Review by Jivondra Chees2 months ago
So easy to do business with! Tried them for the first time, and they'll be my first go-to place moving forward. Ben Anderson is a keeper. Responsive, knowledgeable and made the entire transaction as simple as one could hope for.
Review by Obb2 months ago
Bought a sensational guitar at a very good price...the only problem with the whole transaction was the Fedex Home Delivery and sig required thing..
Fedex is the absolute worst carrier out there from the customer's standpoint. I do understand the advantages they offer from a seller's point of view. I have made it a personal policy not to buy anything from anyone who uses Fedex for the delivery..I let my guard down on this purchase, and guess what? The guitar comes a day late, after I took time off work to be home and sign for the delivery...this seems to be the case nearly 100% of the time with Fedex in my area...I hate them
Review by Satwik3 months ago
Thanks guys! Great deal on all the items ! Will do business again! Fast shipping!
Review by Bismita3 months ago
I was looking for something a little out of the ordinary and found MusicStoreLive through an online search.
They were great to deal with!
Quick communication, quickly solved a small problem (not their fault), great to deal with all around.
Review by Chelseaa3 months ago
These guys have a great selection. Easy to work with and fast shopping. Very pleased with my Bluesboy!
Review by Malanea3 months ago
Great service, great products, excellent prices!!!
Review by Erboristeria3 months ago
Excellent service, perfect send to Mexico, regrets for your attention
Review by Ziarehman4 months ago
I purchased a PRS Special Limited Edition Semi-hollow Guitar. This was my second purchase from MSL. The selection of instruments is fantastic. You find things at MSL that you cannot find anywhere else.
Staff has always been very knowledgeable and friendly.
Packing was great. I would buy from MSL again.
Thank you MSL.
Review by Jimpol4 months ago
I was lured in by a great price during my search. The chat feature quickly answered my questions and the order arrived safe and sound. I've bookmarked musicstoreonline and check in regularly. I'm absolutely ready to give them some more business.
Review by Olidio Buttercrambe4 months ago
These guys are incredible to deal with!! Great communication, nice deal, quick shipping, great packaging. I'm always happy to buy from them!! 6 STARS ****** !!!
Review by Dalasini4 months ago
I purchased the wrong size speaker replacements for our subs through Amazon. MusicStoreLive was the original vendor. When Amazon refused the return for an exchange, I contacted MSL directly and had no problem exchanging the item I purchased for the right one. They were super easy to work with and gave me free shipping on the return. Their direct price was significantly cheaper than Amazon too.
Review by Ketkaew Gonelli4 months ago
Great retailer, and excellent customer service commitment.
The people working at this business care about making things right and respecting the customer.
My initial order has an issue, and the people at this place worked at making it right. It's great to see that there are still businesses that choose to excel at customer service.
Review by RogerPapp4 months ago
Mandolin strap. Good product and price.
Review by Bafford4 months ago
Used them once thus far. Had an item that even though brand new wasn't working correctly. They responded immediately. Told me not to bother sending it back and then sent me a replacement that day.
They really are about customer satisfaction, and I will use their services again.
Review by Hidemi4 months ago
Review by Mjfoster Calmasini4 months ago
Never an issue.. Great guitar shop.
Review by Shind Trutko4 months ago
From start to finish, a well-handled high-end transaction by Ben Anderson - and remarkably, all via their web site's Chat window - something I've never done before and never thought I ever would; a further tribute to Ben's responsiveness.
Review by Meghann Retterer5 months ago
Professional and prompt response and shipping. All as promised and would gladly do business again. Excellent prices and service.
Review by Agrasta5 months ago
Fast shipping and my guitar arrived safely and as described. Thank you so much! 🤘
Review by Jenitha Galjer5 months ago
Overall great experience. I dealt with Ben and he was great. He took multiple pictures of guitar before I bought it to help me decide on my purchase. Free shipping and in a timely manner. Shipped neat and well and the guitar was set up great when I got it. Would recommend, 5 stars.
Review by ElAlexis5 months ago
I have bought several guitars from these guys. Great service, free set up and killer selection. Highly recommended
Review by Wilrose Meschini5 months ago
Ran into an issue with my order and they crew did their part to take care of me. Would definitely shop here again.
Review by Bafford Cointe5 months ago
MusicStoreLive had the guitar strings I needed that local stores no longer carried and at a great price. My order was shipped the next day and received within 2 days. Thanks for such great service!