Will suspend your account for absolutely no reason. Get the feeling that they’re racist, only because I managed to catch their main man Rob having a friendly convo with a man who happened to be white, when it was my turn in the line he was extremely rude, abrupt and condescending. Avoid these cowboys
Review by D Hall Stawman2 months ago
Motorhog are a very dishonest company they will sell you any faulty part and make you jump through hoops to get your money back avoid like the plague trust me your better off buying a new part than dealing with these cowboys!
Review by Dellano2 months ago
Please do not purchase your vehicle from this company. I bought my car from them just over a year ago. The vehicle was recalled by Volkswagen for an emissions test at which point we were told it had been fitted with an illegal chip on its DPF and the car was basically not fit. At the beginning Motorhog were amazing offering to solve the situation free of charge and I was all for leaving them an amazing review. However since doing the work I have now had the car checked by 2 separate garages who have told me there is a blown gasket due to the work done. I went back to Motorhog and told them I would pay for this repair but was assured there was nothing wrong with the vehicle. My vehicle is now spewing black smoke from under the bonnet and I have emissions coming into my vehicle, not good for both my unborn child and myself. I contacted Motorhog again and this time was told the vehicle was out of warranty and they should never have done the work on it in the first place, and it is basically me fault for buying a used vehicle. Thank you Motorhog, since you have accepted liability for the first issue, I have already sought legal advice. I will see you in court.
Review by Kiliana Erberelli2 months ago
Sold my car to them yesterday with the understanding that the money is paid by the end of business but although when I phoned to check if the payment had been sent I was told yes in the afternoon 4 times .But to my surprise when I checked my bank at 8.30 this morning still not there so I phoned up there head office where I was told we have just sent payment ?? So yesterday they lied to me ?? Erm yes don’t trust what they say guys.
Review by Navie3 months ago
My car needed a new turbo, and it wasn't economical to fix. The fixed price, was not much more than the repair itself. Motorhog offered me £800. This was the highest quote bar WeBuyAnyCar, but my Motorhog quote was final. It was easy to retrieve a quote, and easy to accept and arrange collection of my car. The Driver called me to advise they would be 20 minutes away. The Driver was extremely helpful in advising what needed to be filled out and send to DVLA. I received a receipt for the sale of my car, and told I would receive my money in my bank that afternoon. It in fact took 3 hours between my car being collected and funds in my bank. I received the exact amount I was quoted, no admin fees etc. I would recommend to anyone.
Review by GMoll3 months ago
I won a car in the auction which had minor frontal damage - wing needed replacing and bumper realigning. When it arrived it was clear to see that a broken headlight from another car (clearly evident as it had scrapyard writing on it) had been put together with cable tie to make it look like it wasn't damaged. As soon as I opened the bonnet it fell out. Also the alloys were changed to smaller one's from an older model and the tyres were completely bald and filled with tyre weld which someone had kindly left in the boot. Needless to say I will not be using copart again as they make cars look like they have less damage to make more profits.
Review by ToddP4 months ago
Such a waist of money time to buy a car from them cheaters liyer and misleading people ever seen in my life
Never buy car unless if u want to waist ur money
Totally misleading the add
Review by Grandmomma4 months ago
I won a car in the auction which had minor frontal damage - wing needed replacing and bumper realigning. When it arrived it was clear to see that a broken headlight from another car (clearly evident as it had scrapyard writing on it) had been put together with cable tie to make it look like it wasn't damaged. As soon as I opened the bonnet it fell out. Also the alloys were changed to smaller one's from an older model and the tyres were completely bald and filled with tyre weld which someone had kindly left in the boot. Needless to say I will not be using motorhog again as they make cars look like they have less damage to make more profits.
Review by Elissa4 months ago
One of the worst companies I have ever come across, wouldn’t ever do business with these guys again. Rude staff who will lie through their teeth. Would rather give someone else custom than this company avoid avoid avoid.
Review by Dsul Pelly4 months ago
The fella came to collect my old car at 9am told me they would need a smaller truck as the road was busy. I said why not just push the car on to the road. No, was the answer didn’t even attempt to get the car on to the road. Was told by the driver we have a smaller truck in the area would be 30 mins. 1 hour 30 mins pass. Decided to ring the office spoke to a very apologetic lady who said not a problem I’ll get on to the driver and call you back in 5 mins. Safe to say this didn’t happen. I waited another hour before ringing the office to speak with the same lady who said a gentleman was due to ring me back he’s back in the office in 5 mins. But I’d never spoken to a gentleman I was expecting a call back from you after you spoke with the driver. Who then advised this gentleman will call me back as my details have been passed to him. 25 mins late receive a call from another lady who said there nothing they can do but come collect the car Tuesday. I’ve taken the day off work so the car can be collected very poor service would not recommend. Sorted out alternative within 15 mins
Review by Saandy4 months ago
Sold van with clocked mileage, when I contact company taht mileage is incorrect they want over £500 relist fee and they relisted the van with false mileage again PN16XDT IS REGISTRATION OF THE VAN, please check HPI to have a look that mileage has been clocked over 100000 miles
Review by Ixoye Aylor4 months ago
I can only go by my experience which I have to say, was a very positive, professional service from Motorhog. They called before collecting my car to arrange a pick up day and time. Advised me of what documents where required to sell my car to them. The collection driver arrived as promised and was very pleasant, professional. Money for my car was paid direct into my bank same day. I would be more than happy to recommend Motorhog to anyone. Well done Motorhog for an outstanding professional service.
Review by Pemby Babloyan5 months ago
BEWARE! This company says it’s an auction of cars claiming to sell write-offs that are categorised and providing information as best as it can but flagrantly hiding behind its T&C’s that facilitates the misleading of the buyer. My experience was that they withhold information at best, and redefine the condition of the car. They go against the Consumers Act and attempt to cheat you into buying something that less than that advertised. This is a racket and I would not but a spare tyre from them let alone a car.
Review by Caesar5 months ago
Very happy with service, got part for my golf at Doncaster no problems at all, I would highly recommend them
Review by Aysegul5 months ago
Arranged for vehicle to be collected, so i took the day off work. they called me as they said they would. Met them at the garage. The car was blocked in by 2 cars, which were in the process of been moved. The rude arrogant driver, said he only had 10 minutes for this job and would not wait. He drove away. By this time both vehicles had been moved, but the driver had already gone, I called Motorhog and the lady who answered the phone couldn't have been more helpful, however then gorilla who I then spoke with confirmed my suspicions that they are ignorant cowboys. AVOID AVOID AVOID. Go to webuyanycar, alot better customer service
Review by Behlol5 months ago
Sold my car to them promised money by 11am still not received it a hour after having to chase it
Review by Phil5 months ago
Needed a bumper for my Discovery 2. Found one at Motorhog and was initially a bit dubious given the reviews. However, the people on the phone were efficient, if a bit brusque, the price was right and most importantly, it arrived when they said it would, well packaged and in perfect condition.
Review by Jiraiya5 months ago
Phoned to enquire about a part for a car was told they had the model in that we needed. We then travelled 20miles it started to torrent down with rain the traffic was appauling we had our grandaughter in the car with us when we got there was told no we don't have any of those cars in. Disgusting customer service avoid at all costs.
Review by Starks5 months ago
Needed an engine for 1.9tdi 130 audi A4 so bought one quite reasonably priced from Motorhog(SYNETIQ)fitted it .Slight smoke on start up & as it warmed to full temp under acceleration thick blue smoke !Turbo checked (fine)engine breathing heavily from breather pipe! Pulled engine out & took back for exchange.Fitted next engine & unbelievably the same problem!! given 30 days warranty so no problem with exchange but no way will they cover labour costs incured by them selling you knackered parts!
I HAVE WORKED OUT WHAT THE PROBLEM IS FOR YOU FOOLS AT DONCASTER MOTORHOG!!
DON'T TAKE THE ENGINES OUT THEN STEAM CLEAN THEM & SHELVE THEM FOR MONTHS YOU IMBACILES !
THERES WATER GETTING INTO THE ENGINES & RUSTING THE CYLINDER BORES & PISTON RINGS CAUSING THE RINGS TO STICK IN THE PISTONS RENDERING THE ENGINES USELESS!!!!!!
Review by SFergie Boet6 months ago
You made my day thank you
for the right part for my car
Review by Ddt6 months ago
So maybe I should have read more carefully ,but on the auction page it says an additional processing fee of £40 will be charged .Won the auction for £150 then total fees including VAT came up to £126. Buyer beware the additional fees which are not clearly highlighted. Account has been suspended and the relist fee is £120. Motorhog hull
Review by Ihcmiki Odunlami6 months ago
Fantastc! Hit a pothole....needed a new wheel. The guys at Motorhog were brilliant. Looked after me - found a new wheel in minutes and at an incredible price. Thank you! I can’t thank you enough and recommend you highly!
Review by Taguhi7 months ago
Doncaster motorhog is a joke,given wrong parts for car,ended up having to buy brand new ones because needed car asap for work so it cost me double,returned parts to motorhog for refund today,had to mess about sending emails to request a refund,now I'm getting fobbed off with that because nobody is in the office to authorise it..... absolutely a joke company,I've paid for parts that didn't fit returned them and still no money back SORT IT motorhog
Review by Matross Baskin8 months ago
I bought car from them on the auction for £1180
After I didn’t want it because it was very far to pick up. I called them and I asked them ef I can cancel it. They told me I have to pay £120 and send email asking for cancellation. i payed £120 cancellation fee and I send them 6 emails asking for cancellation.
One the next day the send me massage saying that £120 payed for the car and my balance is £1060. I called them agin and I explain that to them. The lady was very disrespectful and she hung up on my face and she didn’t Evan tell me what’s goon happened. Never use this company
Review by Olaitan Prestia8 months ago
Replied to my email enquiry, and telephoned me the next day (as closed when email sent) .Excellent telephone manner, ordered item friday, told would be delivered on monday, got a text saturday morning to say being delivered today at 13.00 - 14.00. Arrived at 13.31, packaged well, cannot fault the service i received. Well done Motorhog