But my order never got here. They are denying my request for refund as I didn't call for a return authorization. How am I supposed to do that when I didn't receive the items? I'm disabled and 2 of my grandchildren came to this world on 10/19/2017 and I have another due 11/12/2017 in Arizona. The FedEx site says unable to deliver refused by addressee. They must have taken them to the wrong address because FedEx didn't deliver here. They even admitted they received the items back. However, they claim one was damaged. Is that my fault when I never received the items? if you want a great customer service go to Bratt or Wayfair anywhere but Modern Nursery.
Review by Kibbles Halie2 years ago
one star is also too much
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