Size 38 pants fit like a 34. Stretch denim doesn’t even stretch and the holes on the knees are waaaay too big looks horrible.
Review by Fawnn1 month ago
Dont ever ever ever purchase anything from them,they wait a month to tell you they sold out your item then get an attitude cuz you told them you want a refund.PLEASE STAY AWAY!!!!
Review by AdiNmr2 months ago
TERRIBLE customer service. I’ve been a supporter for years and have spent hundreds and i have 1 order go missing and it’s a complete crap (i’m not allowed to say s*** but trust it’s a LARGE pile of a s***) show. They just want money they do not care about solving problems. I hope you don’t have an issue w your order or you can count your money and the product goodbye! Your better off shopping somewhere else similar. Even over seas i have better results with customer service. This company is INSANE.
Review by Sadlers2 months ago
I have put in an order over a month ago. I haven't received any of my items yet. Plus when they sent an email with what did you think to review the items ordered. I let them know That nothing was received. They have replied: We apologize for the delay. Your package has already been shipped, so we will need to reach out to our shipping partner to see what’s happening here. We will have a response for you shortly. Please keep an eye on your tracking because it may update soon.
Again, we apologize for the inconvenience this has caused you.
Since then I have not received any information on the items ordered or a refund!
Review by MrTwit3 months ago
I recently just had an AWFUL experience from them. Made an order and then received an email saying there was a delay. Then I received a email for tracking but every time (and still to this day) I went to check, no update. I emailed them and asked what was going on and they finally replied with some bogus response. They said they would follow back up which they have not. I requested a refund and put in a claim with paypal. TERRIBLE communication and bad customer service.
Review by Lenica3 months ago
I got the pants I ordered. The fit was terrible. The sizing is totally wrong and I should have ordered like 4 sizes bigger lmfao. I paid 84 dollars. They refunded me 64 dollars, they don't refund shipping, wth? I paid 40 dollars in custom fees which I will never get back. I paid 22 dollars to ship the pants back. That means I lost 82 dollars in total. It would have been better is I've kept these stupid pants moneywise, but nah fxck MNML. And btw for the people who don't know MNML steal ALL their designs. Just take a look at their cargo pants which they stole from Rhude.
Review by Ospite3 months ago
Garbage company. Keep your money and shop fashion nova or something... I ordered from these guys next day. They never stayed they do not deliver on Saturday. When I asked for a refund they mentioned that it would have to be delivered on Monday. If I did not get delivery Monday, then refund. Monday...nothing. I emailed threatening to contact the police and file a claim with my bank for fraud. Mind you this is after about 6 emails or so. I received a response that stated they will refund me and are on back order??!!! They claimed they refunded me but I am not sure yet, the funds were not pending in my account they have been entirely drafted.
Review by Yasuhiro3 months ago
I would rate 0 cause very bad than ever customer service , email them ... they dont answer ? Online service asshjt .... dont answer too . Using PayPal to pay but dont have email confirm my invoice , must to cancel transaction , do not buy anything from them .
Review by Thaianna3 months ago
Okay, I am not one to write negative reviews, but let me just say that MNML LA customer service is worse than PacSun’s and that’s saying something. Lately PacSun has been stepping it up. I ordered a package and all of sudden, it went untraceable even with the tracking. They continually will ignore any message you try and send them. I finally got the package like 3 weeks later and one of the items was missing. The other pair of pants I had ordered looked nothing like what was featured on their site. This place is a complete joke. Don’t even get me started about the MNML chat team. They’re very quick to send an automated message saying they would be glad to help you out with sizing and take your money, but if a problem arises where you want a refund or something, good luck. They will ignore you, I can guarantee it. Stay away from them. If we’re being honest, there’s tons of loose threads and stitching coming out on the pair that I did receive before. The quality is subpar. All of the YouTuber’s and people on Instagram saying they’re the best denim for the price are being paid money to say that. Avoid this company!
Review by Tsunami Selland3 months ago
Ordered an item three weeks ago and still haven't received. I wished i looked on here before ordering. They sent me DHL Express tracking number a day after i ordered. After two weeks I called DHL, they mentioned whilst a shipping label had been printed the company still have not given them the parcel. It should only take 5 days from ordering to delivery according DHL.
I believe the company is cash strapped and maybe need a hold customers money in order to buy more stock to actually sell.
Review by Yepfroid3 months ago
I ordered a month ago and a day after I ordered i received a shipping tracking with no information. A ticket was created but package never given to dhl. Contacted them about 20 times. It's been a week and no more responses from them. Before that they told me twice i would be receiving shipping information within 24hrs with a 20 dollar off coupon. Never received an email with that information. Now no response. SCAM!!! THEY'RE STEALING PEOPLE'S MONEY!!!! DON'T BUY FROM THEM. NO CALL BACK NUMBER ONLY EMAIL!!!
Review by Ujitha3 months ago
ABSOLUTE SHAMBLES OF A COMPANY, HELPER MONKEYS COULD DO A BETTER JOB!
2 WEEKS AFTER THESE CLOWNS TAKE MY MONEY THEY HAVEN'T EVEN BOTHERED TO HAND OVER THE ITEM TO DHL, I HAVE BEEN CHASING YOU JOKERS UP FOR THIS TO GET RESOLVED YET NOTHING IS BEING DONE, ITS ONE DISHONEST EXCUSE AFTER ANOTHER. SUCH AN EMBARRASSMENT, ITS A SIMPLE BLOODY JOB, YOU TAKE MY MONEY, YOU SHIP MY GOODS, ITS THAT SIMPLE, ITS AN ABSOLUTE SCAM.. YOUR COMPANY SHOULD BE AVOIDED AT ALL COSTS.. AS IT STANDS, I SIMPLY WANT MY MONEY BACK!!!
Review by Ashlye3 months ago
Avoid at all costs, I have waited over a month for my order and they don't even bother with a response.
Review by Shalni3 months ago
Ordered sandals from their site 2 weeks ago and waited for an order update, sent two emails with NO response what so ever. Customer support SUCKS. How hard is it to reply to an email in 2019. Paid with Paypal, thank God and going thru Paypal to get my money back.
Review by Leai Schänzle3 months ago
Don't bother trying to get a refund.
They will make you pay for shipping and then just ignore your emails.
Review by SydM Hiers4 months ago
Used once, did nothing, threw it away. Don't waste money
Review by Idelsa Wegen4 months ago
Bought for a total of 122$, paid DHL 78€ (90$), because they added the FREE shipping to the invoice. Told them, they don't care and tell you to f* off.
Sizing chart is really wrong, 2'' below of what it's written on their website. Took the measurements, and sent them.
They don't care, "They are within tolerance". Really ?
Stay away from this website
Review by Kavvya4 months ago
Pure liars. MNML says free delivery over $100 but even after that a VAT and Duty tax will be added and now I have to pay £37.
Review by Scripcaru Williamsom4 months ago
Hi this is barly a review but I need help I have ordered from mnml before and everything has been smooth but this time i have been waiting for a month for my shippmet. Fedex website just says pending and mnmls help email does not awnser to my mails. Please help me I want my Jeans.
Review by Winnett4 months ago
I wish I could give it zero, I ordered a pair of pants and a pair of shorts; took them 3 weeks to finally send them out and when I received the package today; I only received the pants. this place is a totally scam. their products is horrible and their customer service is terrible. If I could help anyone out today by giving out some advice. It would be dont buy from them.
Review by LiSho5 months ago
Don't listen to all this 1 star reviews. I ordered 3 times from mnml and 3 times i got the right product within 1 or 2 weeks to Switzerland. The quality of my denims are AMAZING. Never contacted the support, so i can't review that.
Review by Smooogo5 months ago
This is a scamming company !!! Be careful!
I ordered 5 items but only 2 came.
They don't want to reply the email also.
Other order has not shipped for months. They said they haven't received the reply from there f*** manager ???
They blamed on the manager and don't want to resolve.
Terrible company !!!!
Review by Souk5 months ago
This company has great products but has terrible customer service and I'm convinced it's a scam company at this point.
My order showed up after nearly a month after payment and I had to hassle them about it along the way to get it to ship. It showed with high border fees which I was fine with paying but when I opened the package half the order was missing but I was charged full border fees because MNML reported it as all there.
I contacted them to explain I needed a refund on missing items and on border fees that applied to the items that were never there. They ghosted me as much as possible. I had to follow up many times just to get a response and sometimes wouldn't hear back for at least a week. They told me the false border fees weren't their problem and never offered me any compensation for all the troubles. Horrendous company.
Review by Pandimensional Magturo5 months ago
Yo I wish I would of looked at this before I bought from them. I thought they had some cool styles.... but anyways. About 3 weeks ago I bought pants front them. They sent out an email almost 5 days later saying they were late sending my stuff... now they arnt responding and ig usps is saying they havnt recurved the items... what should I do this is crazy never again... they gave me a 15% off code to use for my next time😂😂😂. No take money off THIS purchase. I won’t be buying again.
Review by Girenas5 months ago
Too bad experience .i bought something online to lebanon they told me 15 days to deliver but i took 3 months and each time i ask they tell me that there are problems on the lebanese borders forgetting that the shipping statement is showing that the item isn't yet delivered from china so they were lying . Second of all i sent recent emails to cancel order due to delivery time they assured again that it will be delivered soon (after 3 months).when the item arrived to lebanon the post failed to deliver it so i sent them an email to recover my money they accept from one month and till now no sign and no replies on my mails.i won't buy anything from them and i encourage all to avoid making that mistake with such a company far from buisness rules and customer rights.