Great price for a queen bed, delivered as promised and unwrapped and installed.
Review by Fippleman7 months ago
I ordered a table about one month back . They still haven’t updated me on when it would get shipped . I have emailed them once , messaged them once to which I haven’t received any response . I have also called them and after a while it went to voice mail and I haven’t heard back . This does not seem like a legit company to me . I am going to wait for 2 more days for them to get back failing which I am filing a claim with my credit card company . I ordered a table for 700 bucks . That’s a downside of ordering on internet . Hard to tell legit companies against these kinda company .
Review by Miramodus Gipps10 months ago
Larry is a very knowledgeable, friendly, professional and attentive salesman. Go to MM for all your furniture needs.
Review by Wildae Shchepetova1 year ago
Horrible. They put my 3 piece living room on porch still wrapped and took off. When I finally unwrapped it after getting the help of my strong neighbor, I found all kinds of issues. Hole with stuffing coming out, legs arent same size, decorative nail heads all scraped up. No human ever picks up. Left multiple messages. I stuck with a 3 piece living room set that weebly wobbles and looks ten years old. I will not use them again. And since my furniture is so messed up I will have to purchase a new set soon. It WON'T be with them.
Review by Wezzo Chiedu1 year ago
This company is awesome. I have purchased about $10,000 in furniture with them. They are the best in service and price.
Review by Viscom1 year ago
Horrible customer service. Bought an extremely expensive piece of furniture which was defective and they did nothing
Review by Geirld2 years ago
Called this company a month ago. Very nice gentleman answered and helped me with my order. Told me the item was coming from across the country and it would take several weeks. No problem.
Check it today and my order was cancelled. Call to find out why and the item is no longer available. They can't help that but why didn't they notify me? Answer: "Should have." I just did a google search and item popped back up on your site. Why is that? Answer: "Shouldn't be."
Again, nice man but at the end of the day I wanted a product and you failed.
Review by Lince2 years ago
Excellent service and excellent price. Superbly priced delivery service and lovely sales staff who respond to your requirements efficiently. The only issue I have is that after taking ownership of the sofa a few months aga we have found that on one of the parts of the sofa (Freya) the cover material we choose looks quite loose now and saggy. The result is a sofa which looks as if we have had it for years. Not very happy. Unsure if this is normal ? The other corner part of the sofa isn't like this so thinking of getting in touch with M &M to discuss.
Review by SueTearle Medicot2 years ago
I will never buy from this company ever again. It's been over a nth and I still have not received my couch. They set 2 different delivery dates and never showed. I missed 2 days of work and they never even called, or even sent an email about it. I called multiple times and twice they stated a delivery person will call me with details and they never called. Very unprofessional, gave me the runaround and I miss 2 days of work. Will never buy from this terrible company again.
Review by Mehrban2 years ago
We received the chest draw very quick. The delivery was left at the front as we requested. The box was a little damaged, but everything inside was good.
The chest draw is very solid, nice quality and it fitted very well in our bedroom.
Review by Iloveclothes2 years ago
The couch that I got came on time, the price was a lot better than the price that I found at Ashley Furniture. Delivery was easy to schedule! I will be ordering from MMfurniture.com again!
Review by CPurdom2 years ago
Mm furniture was very helpful, the shipping was delayed because of factory issues and an employee called and was very kind/informative/helpful. The movers for the couch are the only reason I did not give five stars.
Review by Mcqueen2 years ago
I recently purchased a sectional sofa from MM Furniture. I was originally looking at sofa's at local furniture stores. The local stores were much more expensive .. or over priced. The local stores also did not have much in stock and wanted to charge an outrageous delivery charge. So I started looking online. I googled the sofa I really wanted. MM Furnitures website came up on my google search. I was very happy with the pricing. Delivery to my house was free. I placed my order. About 2 weeks later I got a phone call to schedule the delivery. My sofa was delivered on time. It looks just like the picture posted on the website.
I am very pleased customer. I highly recommend MM Furniture.
Review by Cattriona2 years ago
We were able to purchase a new sectional for $500 less than other online furniture stores and the white glove service was excellent. New furniture was set up in about 30 minutes. We are enjoying movies as a family now and loving our new couch!
Review by Reja Tarini2 years ago
First of all - this was a GREAT price and the couch itself is wonderful. Delivery was easy as well - but the process of getting it delivered was a headache! I ordered a couch December 4th and spoke to someone on the phone saying the normal delivery time would be 2-3 weeks. I called pretty frequently to get an update on the couch, only about 1/3 of the time actually able to speak to a human. I was insistent enough and I did receive my couch December 30 - not too much later than the original estimate. I think I only received it since I literally had to call every single day to push for it.
Review by Detrea2 years ago
MM Furniture has terrible customer service. My desk took 2 1/2 months to arrive when it was supposed to be 2-4 weeks. I understand some of that was a supply issue, but decent customer service could have smoothed that over. Customer service is slow to respond, and they don't honor their word. I found the deal cheaper after placing the order and was told a price adjustment would be made after delivery. I have emailed several times, and I've gotten rude responses if any response at all. This is not the way to conduct business. I could have easily been a happy customer with a bit more attention and respect.
Edit: After sending MM Furniture a copy of this original review, they did credit the difference to my account. Their correspondence was very respectful and accommodating at that point.
Review by Moshimoshims Dacuma2 years ago
I was nervous buying a couch online but this experience was great. We got the couch exactly when they said it would come and the couch we got is fantastic. I have nothing negative to say our experience was great.
Review by Theadir2 years ago
We had found the entertainment center we wanted, but it was either overpriced, out of stock, or did not ship to our area. After extensive googling, I came across mmfurniture.com which not only had the product and could ship to our area, but it was also $100 less than everywhere else I had seen. I was skeptical though, because I had never heard of them before. They took payments through Amazon though, who has always taken care of me so I went for it. It took longer than originally stated to "process" the order because of the holidays, but every time I called their 800 number someone answered the phone, and was able to answer my questions (which makes huge difference). When it arrived, it was exactly what we expected. We love our new entertainment center, and will definitely check mmfurniture.com in the future.
Order # 100012280
Review by Alikona2 years ago
Great couch, great price and fast delivery
Review by BasingstokeResident Derrow2 years ago
this was the first time we bought furniture online. We took a chance because the price was awesome. We were not disappointed. Everything went smoothly, customer service is excellent. We will be back!
Review by Marrell2 years ago
Very nicely wrapped for delivery. It took longer than expected but it wasnt horribly late. Missing a piece but it was delivered a few days later.
Review by Meema2 years ago
They always answered my calls and kept in touch regarding when my furniture would be delivered.
Review by Meldrid2 years ago
My wife and I purchased a full size Barchan bed with book case headboard and a night stand for our 11 year old son from M&M Furniture. The price was ultra competitive compared to other dealers. We also purchased the white glove delivery, which was worth every penny. The furniture was delivered in perfect condition by a respectful and efficient assembly crew. The communication between M&M was flawless, and I would highly recommend M&M Furniture. Please be aware and read the instructions regarding delivery, as the furniture is dispatched from a centralized location, and will not be there in a day or two. It does take a little time to arrive. Ours was about 2 1/2 weeks from the time it was order.
Review by Sarndra Ritsis2 years ago
I knew I wanted the Ashley Signature Design Larkinhurst Sofa and Recliner for my living room and began shopping for the best price. I stumbled upon MM Furniture and contacted them for a price match. They responded immediately and I placed the order. I was pleasantly surprised my order was delivered within two weeks after order placement. I gladly paid $90.00 for the White Glove Premium Delivery and I received just that! The delivery team was professional and very pleasant to work with! I sent my pleasant sentiments to MM Furniture right after delivery about their professional delivery team! I highly recommend MM Furniture!
Review by TMcQ Penzay2 years ago
The furniture that I had bought from MM Furniture arrived much faster than originally anticipated and the quality was superb! They delivered to my door step and charged a fraction of the price of what their competitors charge for the quality and shipping. I've recommended so many of my friends to MM Furniture and will definitely be buying from them again.