As i inadvertently left out my unit no. as part of my delivery address, #MMAWarehouse had shifted responsibility to shipper. I checked with DHL the shipper and they said they will never destroy items/parcels unless the sender (seller) had given permission. I also made checks with my local delivery agent, SingPost.
In my last email with MMAWarehouse, this is the reply the staff gave and disclaimed all responsibility:
"SingPost may have given the package back to #DHL to return to sender, however, they would have nothing further to do with the package. The DHL tracking for this package indicates that they destroyed the package in lieu of returning it to our facility. Once again, this issue was caused by the incomplete/incorrect address that you provided us. We are not responsible for packages that cannot be delivered to the address we are given, or if the item is refused or unclaimed. It is only as a courtesy that I am offering to split the cost with you. Please remember that we can only ship to the address that we are provided and cannot be held responsible for incorrect or incomplete shipping addresses provided by the customer."
When the MMAWarehouse staff said "split the cost" between seller and buyer, it is not US$10, but US$224!! Shouldn't MMAWarehouse check why was the item, a set of US$224 #Hypnotik Notorious Gi, destroyed?
Review by IsmailP Autoworx1 year ago
I am a uk buyer. Purchased 5 t shirts all 5 were top quality and a good fit i have no problems with the goods but was charged $22 for deliver when purchasing then goods went to a royal mail office and i had to pay a further £18 in tax and handling. So i personal won't use them again.
Review by Seminarian Couselo1 year ago
Told me my fight cash expired, not so great customer service when I went to use it to buy something.and basically told me your loss BS.
Review by Romanas1 year ago
Purchased Toddler Gi from them but the top was too small. Sent it back and i was told the Gi was filthy and i couldn't get refund, was offered store credit or they would return Gi. I chose to have Gi returned because there is no way the Gi got dirty from opening package, test fitting, putting back in package and returning. Either they pulled a fast one on me or someone opened package in its travels which i find highly unlikely.
Review by Nawferdeen Somenthal2 years ago
I have never received my gloves and MMA Warehouse are refusing to fix the problem. No refund nor a replacement. MMA Warehouse have proven it self to be a Horrible company.
Review by Dinendra2 years ago
Order a gi for my birthday and payment was deducted from my card. Got an email 2 days later, order confirmed and shipped. After few days logged in to check and without any confirmation the order was cancelled and credited..... will buy elsewhere and NOT recommended, lousy customer support if you don't inform customer an order is cancelled without reason.
Review by DBer2 years ago
its so awesome!!! OMG!!! YAAAAAAAAAAAYY!!!
Review by Qlatifah2 years ago
Truly informative and reliable 5star
Review by Natcharat2 years ago
This company is a scam! I have never received my order # 133982! They talk about contacting customs ... what customs? Then they speak of london, while I am in belgium ?? No phone numbers, nothing! Bands of hustlers
ATTENTION ARNAQUE! J'AI JAMAIS RIEN REçU!!!
Review by Aloo2 years ago
Ordered a gi from here and it was exactly what I bought.
Review by Shoegrl2 years ago
Got all the info I asked about, fast reply and fast shipping to Norway. Would definitely buy from them again.
Review by Domnyc Vázquez2 years ago
Excellent – no reservations, I would recommend this company
Review by Amanbir2 years ago
5 stars simple
Review by Elonexx Kaity2 years ago
Great service with quick delivery!
Review by CustomeMelodier2 years ago
I have ordered rashguards, gis, gloves and shorts. I have had a great overall experience with MMA Warehouse. The selection is great and the pricing is good. I usually wait until a sale so I can get more than one color of a particular piece of gear but the wait is worth it. Of course, if I needed something urgently, I could easily order it at retail price and get it pretty quick. I like ordering through MMA Warehouse and barring any changes in the customer experience, MMA Warehouse will continue to be my first choice for all my family's martial arts and training gear.
Review by Kbuckeye2 years ago
MMA warehouse always delivers the best of the best. From ordering to delivery...it couldn't get easier.
Review by Arfa2 years ago
Quality products at great prices delivered on time.
Review by Sophally2 years ago
The gloves are good quality especially for the price. I was able to navigate the website easily and my order was sent quickly!
Review by Kitebikeski Mient2 years ago
Great sales with a great variety
Review by Fards2 years ago
MMAWarehouse offers a large selection of products. The size charts are of great help to select the appropriate size and the review might give some useful additional information on the products.
Review by Yacomell Kleidon2 years ago
I live in Honolulu Hawaii and people stop me at least once a week to ask where I got my shirt from. I buy the best, and the shirts looks great on me !
The shipping is always on time, I get my shirt's in 3 days, that's good considering I live in a little tiny Island in the middle of the ocean.
Review by BrianDrapeau2 years ago
No issue, fast shipping.
Review by Jinnn2 years ago
I've made a number of purchases from MMA Warehouse and always return for the quality of service, product range, pricing and shipping. Living in Australia it is difficult to find good stores online so MMA Warehouse is my go to.
Review by Rakeford2 years ago
Good inventory and good commo. Never had an issue.