I placed an online order on the 11th of the March. I have not heard anything from Minnesota Workwear since I placed my order. They do not answer there phones, return messages, emails. Worst of all, their website has been down since the 15th-16th. I have no idea if I will get my order, or if I have been scammed. I am beginning to believe the latter. BUYERS BEWARE!!!
Review by MichaelandSian2 years ago
I have really had great experience ordering from Minnesota Workwear for my business. We had a complex order and they help us figure it out and got everything when we needed it. Thanks!!!
Review by Conca2 years ago
I can't prove it but I think this company is buying factory rejects. I've ordered Dickies jeans from them twice and of the five pairs two pair were not the size indicated on the sewn in labels or the attached tags. One pair being 4" narrower in the waist and the other 4" shorter in the inseam. The real trouble started when trying to return them. After contacting them two or three times they finally agreed to let me return them, at my expense! Again after two or three attempts to contact them they agreed they were defective and would email me a prepaid return label. Once again I had to contact them two or three times before I received it, and now they are getting rude saying "fine, well send it again!". No signature on any of the responses. Aww, but it's not over yet. Went through the same process with them two or three times before eventually getting the refund to my credit card. From start to finish this entire fiasco took two months. I think they're going on the assumption that if they make it inconvenient enough you'll just say the heck with it. It was only $35 after all, which is less than I make per hour, so definitely not cost effective for me, and after wasting this much time on it I figured my only option was to take more time to write this review, which by the way I very rarely do, in the hopes of saving others from going through this same experience, and of course costing Minnesota Workwear as much as possible in lost sales. C'est la vie!
Review by CrysS3 years ago
I ordered a pair of dickie coveralls last year. Never heard a word from them . They have a phone number , only to leave a message . They never called me back .. Then I went on the BBB websit and found a number to call, someone did answer but he never said any thing about a refund of the price difference.., That is very poor business in my book on all accounts !!!
Review by Caswel3 years ago
This company is one of a kind! I was able to find exactly what I was looking for. The best part about their site is they have some very uncommon sizes when it comes to pants. It's so hard to find pants that are mad in a 26" inseam. I'm short and plump, a lot of retailers don't value my kind, but Minnesota Workwear definitely does!
Review by Bxxxxx4 years ago
I just placed this order. I had ordered before and the item had been discontinued so I did receive a quick response stating the item is not available. Excellent service. Now I am waiting for my new order. I will respond again when I get my next order.
Review by Busisiwe4 years ago
I called to check on the status of an order and was put into a voice mail and no one has yet to call us back.
Review by Iftica Helfery4 years ago
shipment was going to be delivered to billing address instead of physical address; however, customer service rep was able to fix the address before shipped! Item arrived fast and as described! Will do business with company in the future!
Review by CTFlyer4 years ago
Good Price. Good Quality and Good Service.
Review by JKoll Dohe4 years ago
Very easy ordering and checkout process. Wish they would communicate about shipping better as far as when it ships and when it should arrive. Other than that it was a very good experience.
Review by PatriciaGabriel Feefee4 years ago
I've ordered from Minnesotaworkwear twice and both times the order was correct and delivered in a timely manner. I have no complaints at all about the ordering and check out process, everything worked well. I have never returned anything to them so I cannot comment on that end of their business but would not hesitate to recommend ordering from them.
Review by HampGirl4 years ago
I buy work clothing (pants and shirts) for my employees in the excavation business. I am able to get exactly what I want at very reasonable process. Delivery has always been incredibly fast. RedKap quality is outstanding.
Review by Garthia4 years ago
All my order come out how i spect thank you
Review by Patvdbosch4 years ago
I'd really like to give this company a better review because their customer service department was initially very sympathetic and timely. However, the website has a few bugs in the ordering system which led to quite a bit of frustration on my part. The website did not recognize coupon codes; kept expired coupon codes listed; miscalculated discounts; and didn't give the free shipping offered in a promotion. Customer service responded to my email very quickly and politely. I received an order confirmation and emails telling me I could track the progress of my order, yet the order didn't show in "My Account" on the site until I inquired about it 2 days later. When I did receive a tracking # on Tues. 7/28 the shipment (with a notice it would ship that evening) it sat (probably misplaced or forgotten) it sat for days, at which time I requested that someone look for it. No customer service response this time, but it mysteriously shipped 7/31. I would only recommend this company if you do not need it processed and shipped in a timely manner, as their prices are very competitive.
Review by Phanuwit Amberlowe4 years ago
Place to find hard to buy at stores.
Review by Tihasca Alysa4 years ago
My teenage son can now wear Dickies shorts and they have been a lifesaver. The folks at Minnesota Workwear are delightful: but the problem is it is hard to order without talking to one of them. I was sent a coupon code which would not work: a phone call fixed it, but my hours are not their hours. Further shipping time is really really slow; still do not have order nor do I have an order status. Otherwise nice people, good products.
Review by Waania Hebi4 years ago
I got what I wanted, faster than I expected and for less than expected.
Review by Lwing4 years ago
Easy order site, good prices, but all shirts smelled like cat pee upon arrival.
Review by Sslatss4 years ago
I have been ordering school uniform pants for my boys for the past 3 years. The pants are of great quality and very reasonable price. I had an encounter with a representative who was very honest and professional. She noticed my duplicate order and immediately called me to clarify my intentions and adjusted the credit card charges appropriately. The discount code I had expired and I was given the new and current one by email within minutes after I contacted customer service. They are very customer friendly.
Review by Adee4 years ago
I Am Trying A New Way (For Me) Of Ordering Pants. I Are Going To Use Dickies 874 Original Fits As Dress Slacks. My Wife Takes The Outside Label Off.
The Local Stores Do Not Carry All The Lengths And Although My Wife Hemmed The First Pair We Bought, I Wanted To Nail The Size Off The Rack.
Because Of A Medical Indicant, My Weight Dropped And Was Swiftly Raising So The First Pair I Bought On Line Was 2 Inches Too Tight. The Store Service Corrected This Before It Shipped.
This Allowed Me To Remeasure The Length And Send In Another Order For An Additional Four Pairs (2 Inches Shorter).
I Am Blessed
Best Regards, Joe
Review by PMiller Pantaliano4 years ago
I have purchased Dickie Work Pants for my husband for years. Minnesotaworkwear carries it all. I will shop with no one else, and I will buy nothing but Dickies Work Pants.
Review by Cellinda4 years ago
Very disappointed that they had not removed an item they did not have. This caused me not to have it in time and it took too long to credit my charge card.
Review by TekMeM Ransberger4 years ago
I ordered, they shipped, product arrived on time. Got it right the first time.
Wish all business ran this way.
Review by Andriu4 years ago
I found what I needed at a good price. Delivery was fast and free. I would definitely buy again.
Review by Vandaline4 years ago
I recently purchased 4 Red Kap button down shirts. These were to replace the 3 shirts I bought 4 years ago. They are a very good quality shirt. They only needed to be replaced due to wearing out.