I’m always a little sceptical when an item is described as ‘a1 mint condition, especially when I’m spending several thousand pounds, however the item I purchased really is an exceptional piece and I’m delighted with it.
Miltons provided regular email updates regarding delivery etc. Item was delivered promptly and securely and I would definitely use this company again.
Top service from start to finish with accurate and detailed descriptions of items for sale.
Review by Rogermae1 month ago
This company offered a fair price for my watch and the watch I purchased in exchange was described accurately for condition.
It is keeping good time and looks in mint condition so I am pleased with the service received.
The staff and Connor in particular were most helpful regarding the postal transaction following reservation of the chosen watch.
I can recommend Miltonsdiamonds through personal experience.
Review by Longest1 month ago
Very helpful staff which made me feel confident in my purchase of a pre owned watch for my wife. End result she is extremely pleased with the present.
Review by Njgit Solko1 month ago
THERE IS NO CUSTOMER SERVICE AFTER YOU HAVE BROUGHT YOUR WATCH.
1. I paid £10,000 for a watch 5 months ago, it is now faulty, I called the shop to ask what is the procedure of sending it back, they told me " yeah just send it back and were fix it" I then went to post it the next day and I thought how are they going to know its mine. I called the shop again and said to them how are you going to know its mine, I gave them my name and they said they couldn't find the watch or my details anywhere on the system and to leave it with them.
2. I called again the next day to ask if they found it and they put me on hold for 10 minutes and eventually said its found, I then said shall I send the watch back and they said yes.
3. I went to Royal Mail to send the watch they only cover unto 2.5K, I called the shop and eventually they said the correct procedure was for them to send the bag out as its fully insurance and they would send one that day, I wanted five days, the bag has not arrived. I called the shop, they said they can't find any of my details, I asked to speak to a manager, eventually they found my details again and said they had said they forgot to send the bag but they will send one out now.
4. The bag arrived, IT was a Royal Mail special delivery bag, I left work to go to the post office, It was not pre paid nor had any details saying it was insured. I left the post office again.
5. I called the store, they sent the wrong bag out, without there company name on it, they told me they would send me another one out yesterday ( 18/11/12 ) special delivery, the bag today still has not arrived. I am left stranded and no idea what to do, I am now passing this to a solicitor for also advertising on offering warranty, it is clear they do not want to fix the watch
6. I recommend them sending a courier to collect this watch they disregarded it.
This company has 0 customer service after you have brought an item, I paid my life savings on this watch that is now faulty and the shop couldn't care less.
I would not recommend this company.
Review by Cheri1 month ago
Great service, nice friendly people.
Review by Zacks Anameier2 months ago
Good fast service and quick delivery A1
Review by Amtrykes2 months ago
Fast delivery and the pre-owned omega watch looked better than the pic on the website!
Best and very helpful services
Best watch I ever had!
Review by Townsedan Driegert2 months ago
Great service. My bangle arrived via next day delivery. It was packaged very well and I love it.
Review by Kelof2 months ago
Traded my wife’s watch in for a better 18ct yellow gold Rolex.
I have dealt with this company before on many occasions.
Their purchase price given was £100.00 less than others BUT they transfer the money there and then. Other establishments in London make you wait 7 day before payment is made. Lot to be said being paid straight away. Their mint condition means MINT. I would never have any hesitation in dealing with a local trustworthy Liverpool company. Sandra looked after my purchase, 5 star service.
Review by Rajaona2 months ago
Bought a nice locket for my mother in law to replace a locket that was taken from her has she lay on a hospital trolley with a broken hip. So she'll like it especially with pictures of her great grandchildren in it.
An easy site to navigate and some very nice items
Review by Vishmi Snodin2 months ago
Excellent service thank you
Review by Nancy Beltran2 months ago
Ordered a second hand diamond ring as a present and it is perfect as in the picture on the web site. No fuss ordering and delivery was made within a couple of days. Thank you
Review by Baagi2 months ago
Was drawn to Miltons by the price of the gold chain i bought.Wasn't expecting such a prompt service and such a quality piecec.Will use them again .Thanks.
Review by LAChristine2 months ago
I had my wedding ring resized by Miltons Diamonds. Excellent service received. Very professional and friendly staff.
Review by Rotherhithe Skaliy3 months ago
Very smooth transaction and very Helpful
Review by Lingga3 months ago
Good honest service and fantastic delivery service. I would definitely recommend and use this company again.
Review by Hjsc Dekkis3 months ago
a very Nicely packed item very good well informed delivery
Review by Abasiodiong3 months ago
Excellent product and very happy with price and customer service. Happy to do business on the near future again. Peace of mind of quality goods
Review by Sobaan3 months ago
very happy with necklace. arrived fast and well packaged also necklace was good value for the price. i will use miltonsdiamonds for future purchases
Review by AdaTothale Ovanian3 months ago
First class service from the initial call through to delivery of a beautiful Rolex. Would not hesitate to do business again with the lovely people at Miltons !
Review by Nursyamsu3 months ago
Review by Petervvg3 months ago
Absolutely beautiful, arrived really quickly, would recommend to anyon
Review by Biancamaria Forno4 months ago
Absolutely delighted with the watch. 10 out of 10 for service and presentation. Will recommend and re-visit xxx
Review by Cima4 months ago
Excellent service and superfast reliable postage
Review by Tadesha4 months ago
Very happy with purchase and service will certainly use again.