Parking was fine. People are slobs and the stairwell was disgusting. You need to clean it. Especially on the weekends.
Review by Cassinda Saje3 weeks ago
Used the on-line service to pre-pay for three days of parking while we stayed downtown. Cut our parking cost in the garage in half and a even more than that from hotel rates.
Had a little trouble with scanning the prepaid bar code on exit. Pushed the help button on the exit gate and got help almost immediately.
Review by GalaxyBeatzz3 weeks ago
Best price on parking for an event at Soldier Field. Free shuttle was awesome and fast on the way there. Much slower on the way back but there was 5 buses running laps and a thousand people going back to the garage. The wait was about 20 minutes.
Review by Megatigre Melajie3 weeks ago
Stuck at checkout for 30min
Review by Roxeanne Harchowal3 weeks ago
I am really upset that I was confused by the difference between the Grant Park South and North parking. I had a reservation for $12.00 for the North garage. I pulled into the South believing it was a single structure and this was just the closer entrance.
When we left I could not get my code to work. I needed assistance and was informed I had the wrong garage. It cost me $35.00 to park for less than 2 hours.
I was able to get a refund for my $12.00 with no hassle. That is appreciated.
I have received responses from 2 different emails regarding assistance with my situation. I appreciate that there are people who have reached out. I think the garages are clean and safe. I hope people are very careful to check and double check the exact address. If there was a scanner at the entrance I could have been alerted beforehand and parked in the correct place to begin with. By the time I was asked to use my code the woman in the garage said I had no options and she was not interested.
I hope I have learned my lesson to take nothing for granted.
Review by Abbe3 weeks ago
Very easy to use. And we saved money pre-ordering online.
Review by Mitfue3 weeks ago
I made the mistake of purchasing a pass I did not need, and customer service was not very accommodating to help me correct my error and find a solution. Money down the drain
Review by UbiCrea3 weeks ago
Nice place to park, however, assistance is limited when needed. Cheaper parking tickets are available online. Otherwise, you need to pay a higher parking fee in the garage.
Review by Milta Kauniene3 weeks ago
Easy in, easy out. What more do you want?
Review by Yanoulla3 weeks ago
Close to where I needed to be and a great weekend rate
Review by Myword Mustansir3 weeks ago
Had to try 3 different email address before we could get it to confirm.
When to leave validation code didn't work. Had to call different garage to help.
Review by Lynnitta3 weeks ago
The garages are very conveniently located, but they make me kind of nervous if I'm parking there when I'm alone. It would be too easy for someone to walk in and do something criminal and I never see any sort of security or other staff around.
Review by Xuexin3 weeks ago
Great price and was easy to access, would definitely use again!
Review by Quty Mozzer3 weeks ago
Fair price. Safe in and out very easily.
Review by Anguila Dazo3 weeks ago
Book online in advance and save $16 Vs. $26!
Plenty of people, parkers and personnel kept us company and on our way. Very professional.
Review by Bianen3 weeks ago
Booked my parking online thru the website at the discounted rate. Quickly found a spot. Well lit and easily accessible to the street. Definitely will use again in the future!
Review by Bilter3 weeks ago
Only issue was being under ground and not having good service to get to the barcode on our phone... otherwise saved us some $$ 😊
Review by NoobMan3 weeks ago
When I checked out, the bar was getting down too quickly.
Review by Analeis Baywatch3 weeks ago
Scanning of prepaid bar code would not work at 3 separate kiosks and no one was available to resolve. Had to pay again to leave the lot. Will be contactkng the garage for a refund.
Review by Mescia Sleightam3 weeks ago
We had an issue with leaving the garage using the online barcode, but an employee was able to assist after a few minutes. Others appeared to be having the same issue leaving.
Review by Gönenç McDove3 weeks ago
Nice App. Easy to use
Review by Ukulalana Comninos3 weeks ago
The experience parking in Chicago has a new face. The interactions with the attendance was nice and helpful. The facilities are just convenient and well set up. Our experience was just so great!
Review by GVelasquez4 weeks ago
Parking was fine, but a little difficult to get to. I didn't realize the entrance was in the middle of Michigan Ave, rather then the side of the street. Online prepaid parking was great and simple to use.
Review by Nechamah Jobrey4 weeks ago
Very confusing & didn't accept parking validation for online reservation.