Exactly what was needed. Makes the journey to and from the airport much less stressful and affordable to.
Review by Andreev2 years ago
Very good, efficient. Highly recommended.
Review by SidC2 years ago
Been with MGP Heathrow a few times now and won't use anyone else. Hassle free, easy to communicate with really nice people and never had any bother or late delivery of car. Thank you MPG.
Review by MrFumanchu2 years ago
First time used them - most definitely use them again !
Review by Sambor Ault2 years ago
The email that you receive when you have booked your parking is completely inaccurate. All the numbers it tells you to call do not work!!! Incredibly frustrating when your trying to do the right thing. This needs ammending immediatley.
The parking side of it was fine and very efficient
Review by Sedia2 years ago
No hassle, no phoning beforehand.
Parked the car and met the most charming gentleman behind the desk.
Left the keys and felt complete confidence.
When we returned the keys and car were waiting for us.
Review by Wafun2 years ago
Great, friendly service. Easy to use.
Review by Benshaked2 years ago
On arrival there was no record of our booking which delayed things while paperwork was completed. We made our way straight to the desk on our return as we were unable to get through on the phone. Once there our experience was much better and more efficient.
Review by Ozoux2 years ago
I book Valet parking to reduce the stress and increase the convenience. However sending me instructions telling me it is ESSENTAIL to call numbers that are out of date (no longer in service) and not necessary did nothing to make this a stress free or convenient experience. I parked up for 10 mins to try and get through to ANY number that worked which then put pressure on my arrival plans.
I have emailed the company since but no response. Perhaps they will take more notice of trustpilot.
It cannot take much to amend an email. I wont be using this company until I have confirmation that their email has changed.
Review by Suanof Derrow3 years ago
Really good service, "exactly as stated on the tin"
Review by JuanPedro Meleisea3 years ago
Have used MGP for years and have never had any issues. Like the fact that you can now drop your keys off at the Purple parking desk as I never used to manage arrival times very well. Quick and efficient departure and arrival. Confident in leaving my car with them.
Review by Sabamasood3 years ago
MGP were a fast & courteous service to use at Terminal 5 & I'd be happy to use them again.
Review by Oshokoya Kasnicka3 years ago
we received wonderful attentive service from all the members of staff with clear instructions on how to park on arrival with a lovely welcome from the team manager and when we returned from our holiday clear instructions on the return procedure, we had a lovely warm welcome back and the most outstanding service again from the team manager , we would certainly use them again and recommend them.
Ideal for people who have mobility problems.
Review by Balash3 years ago
Despite a return delay their service was excellent.
Review by Dougstar3 years ago
Poor service. Bad communication with your 3rd party supplier Purple parking.
Call centre lady who spoke to me very unprofessional. Couldn't find my booking. Nearly missed my flight. Had to book with another meet and greet and they are reliable.
Took nearly a week to get a refund from MGP.
John at customer service was helpful with refunding the full amount.
I have used MGP for 4 years at least. Never again. Sorry.
Review by Jalila3 years ago
Smooth on departure and car was ready for us when we returned - No waiting around which is a first for a valet company!
Review by Kitterll Scothern3 years ago
Always a pleasure to use, courteous professional employees & well priced, given the amount of competition in the sector?
Review by Hortense Dekovessey3 years ago
Just what was needed before and after a long flight!
A well managed process.
Review by Adventurehat3 years ago
Very efficient, easy to use system.
Review by Lichfield3 years ago
They did everything the advertised excellent service
Review by Zipsaw3 years ago
Using MGP Heathrow takes all the stress out of holiday parking. Excellent and courteous service - would recommend to anyone. Thank you!
Review by LsR3 years ago
Very easy and stress free. Highly recommended. They were looking out for us when we arrived at Heathrow.
Review by Rex D Tranter3 years ago
Review by Hershel3 years ago
We have always found the MGP Heathrow service very helpful and convenient, but it is now even better! Having the concierge desk located inside the short-stay car park next to the lifts means you can just drop / collect the keys without having to worry about precise timing of meeting a driver outside (also no more dashing through the rain with luggage). Many thanks for your friendly and reliable service - top marks!