Jokes on me of course for thinking this service will not be a scam, but after months of waiting they replied they can't refund nor re-ship the order and i may please myself with discount for any future purchases from them (how lovely).
Review by Badlnz3 months ago
I had to re-order my backpack like four times, finally it arrived after a whole year. If you have patience with them you’ll receive your item. The backpack material was different from the picture but i guess it is fine. Wouldn’t recommend or use again though.
Review by Jemstarr3 months ago
Never recieved my order and refused to give me a refund. Also stopped answering my emails
Review by Tykira4 months ago
The WORST EXPERIENCE of internet shopping so far. Why? My order has never been delivered!! I ordered on 17th of November, now it’s the 20th of April and they keep telling me they can’t refund the money but can reship the order via express - which they already told me in February but nothing arrived! It’s a total f***-up, never ever buy from them, seriously!
Review by Woolman4 months ago
Wish I had read these reviews before ordering 'cute' merchandise. I have experienced every bad practice in these comments: stalling with fake responses, lying to me, fake tracking numbers, wrong sized merchandise. I did not receive part of the order but since I judiciously paid thru PayPal, trust I will eventually get refunded. I HATE FACEBOOK THIEVES !!!
Review by Indro4 months ago
One to avoid, ordered size xxl was more like a size 12. Returned 2 items end of Jan, they say they haven't received them, no refund given , disgusting service.
Review by Kishansam Voedoemoedoe5 months ago
AVOID! Ordered in november, never got it (it is now March). Despite numerous emails and Facebook messages, not even 1 has been answered.
Then, on Facebook, there was the same sponsored article again that I paid for and never got : I chose the "mad" smiley and posted an angry message that I never got my order. This was removed, my 'mad' smiley was changed to a positive smiley (did not know that is possible!) and after that, they blocked me so I can't reply anymore!! What more do you need to understand that these are SCAMMERS!
Review by Ishteyaq5 months ago
Same as everyone else: I ordered something from them and they never shipped it. Wish I had checked here first.
Review by Deiu5 months ago
Do not buy anything from them. Unprofessional company and will scam you out of your hard earned money. Please be aware!
Review by Rabeka5 months ago
At this point I don't know what to do. I ordered a pair of earrings 2 months ago. The email for support was responding to me, and now they don't anymore.
I feel so stupid for even purchasing anything online - I never make online purchases! First time and I totally fell for this scam.
Has anyone successfully gotten their money back?
Review by Gloribell Kamalanathan6 months ago
cheaply made products, they never even shipped half my order.
gave me the runaround when I tried to contact them about filling my order. They told me it shipped and gave me a false tracking number. Items never showed up. they offered store credit and I refused, and still have not received the items or the refund.
Review by Merja6 months ago
Ordered four items; a plushy cat cushion and three t-shirts. The cat cushion seems to be good quality and I'm quite happy with it. The clothes however were several sizes out and one didn't arrive. I asked for it to be redelivered and it was, however because it again was the wrong size I spent four pounds on shipping to Ireland to return it but have not received a response or refund for the purchase.
Will never shop from again and urge people to avoid it.
Review by Antiqua Hupin6 months ago
ordered beginning of January the earrings... February I wrote a e-mail and I got a non existing Track & Trace number. Few days ago I asked again about them and today they apologised and would have a credit voucher at their store, even if the earrings would still arrive.
Glad I haven't spent more...
Review by Auyong6 months ago
Ordered a t-shirt and a pair of earrings in November as a Christmas gift. 6 weeks later (after Christmas) the t-shirt comes through in a bigger size, no earrings. After a few weeks waiting for their support to reply they say this are actually Chinese sizes that's why they are larger but they should fit?!?! Also the earrings were dispatched on a separate parcel ?!?!?
Asked for refund but they'll only do it if I send the wrong size t-shirt back on my expense as for the earrings, they will give me store credit?!?!?!
Fast-forward to March, after opening a chargeback order with my bank, they have declined that too sending an invoice copy as proof, need to say more???
They're registered in Cork, Ireland but of course they ship from China.
Don't get fooled by nice online pictures people, these are proper SCAMMERS!!!
Review by Rehad7 months ago
Their product was crap and misrepresented completely. Their sizing is about 5 sizes off. I immediately contact them for a refund & returned it the next day. I provided tracking and even proof of delivery. They will not return any of my emails.
Review by Miapenna7 months ago
Bought earings , poor quality , retd to USA , company send various Emails in poor English asking when and how sent , answered every email , they then stop replying, keeping Earings that were returned and not issuing refund . ONE TO AVOID . !!!!!
Review by Philong7 months ago
Don't touch with a barge pole. !!
Ordered the sweatshirt. Sizing poor, material cheap, organized to return for a refund which they said i could have, spent another £10 to return tracked and signed and low and behold no refund and how they have stopped communicating surprise surprise. Don't waste your money whatever you do don't buy from these people.
Review by Ccd Derrow8 months ago
So I bought the overpriced sweater, but I was like fine it’s an Internet company. They arrived around 2 weeks after I ordered. They were terrible quality and the tags said they were different sizes but fit exactly he same on me, given I’m a 6ft male weighing 160, but they fit the same and were bad quality nonetheless. Don’t buy from here unless you’re tiny. I also had to spam their email to demand a refund. After about a month of fighting I finally got it, a half refund. Don’t buy futon here.
Review by Mannon Barbecho8 months ago
Avoid this company. I ordered a medium sweatshirt, arrived in good time but it was way way too small (definetely not a medium) and the label said large? I believe they get the products shipped to you straight from China so must've been a mess up on their end.
Trying to contact them for weeks now they keep asking me to send it back to Texas! I'm not spending my money to do that. Customer service is terrible. I've had to explain to them many times what's wrong. The long, tedious exchange of emails has gone far enough and now it's time to escalate my action.
This means war.
P.S I agree with one of the other reviews. The company seems fake.
Review by Pisa Derrow9 months ago
I ordered a cat hoodie and a pair of earrings for my friend...i got my hoodie but not the earrings and the earrings were 10.49 in US dollars but I was charged 36 bucks on my PayPal...cant get a hold of them...this is bullcrap
Review by Willowy Jillott9 months ago
Ordered XXXL cause I expected small sizes, even XXXL is smaller than actual small. Just a scam, move on
Review by KRarj Kloppe9 months ago
Below is my review from a few days ago however my goods have recently arrived so the company are real just not the quickest. This company have taken my payment for an order in the first half of December. About 6 weeks later still no sign of my goods. So far no response from the company either so unless there has been a misunderstanding I'm inclined to believe the company is fake.
Review by ShirleyW10 months ago
Here is their business model: take your money and then drop-ship from China. It will take over a month to get your item, *IF* you ever get it.
Then, they lie to you: "Due to the technical difficulties of the shipping service, Order placed by (20th January - 8th February) has been rescheduled again. Therefore you might experience up to 5 to 14 days delay from your normal shipping time for some of your item!" Their "address" is just a mail forwarder in rural Texas.
Avoid these scammers!
Review by PatriciaCaldwell Itti10 months ago
I ordered something that never arrived. They gave me a tracking number that doesn't exist. Then after a few emails they told me it was at the DHL depot. Guess what...i work for DHL and the tracking number is not one we use. Fake company. Stay away from them. They even blocked my email when asking for a refund.
Review by Saamvedna10 months ago
Do not buy anything from this company. Ordered a sweatshirt on the 21st November 2018 still waiting for confirmation it has been dispatched and a tracking number it is now 23rd January 2019