I received great service from Rudy.
All of my questions were answered and product was ordered however I would recommend not sending out a rating until we receive the product.
Review by Bqf Crockrell3 months ago
Great customer service
Review by Omgr3 months ago
Bought a lift on the no interest plan 30 days ago. I have already made the first payment and still have no lift. Will not respond to emails or call.
Review by Iron Abdalle3 months ago
Buying the lift was so easy. Getting it installed is a different story. Was told installer was busy and then going on vacation. So I waited over 2 weeks. Was supposed to be installed today. Made many calls to verify that it would be installed. Finally after my last phone call at 1130 I was told it wouldn’t be installed today. Not real happy. I had to make all the calls. Scheduled work light today to make it easier for installers. Cost me money today. Let’s see if they show up on Wednesday. I’m not to optimistic
Review by Bellak Bhale3 months ago
Very easy dealing with Rudy.
Answered all my questions and concerns.
Ordered my lift, payed my money and scheduled my pickup in Kingman.
Great customer service.
Jim Abshere in Lake Havasu City AZ
Review by RachelAC3 months ago
At this point reading even more reviews this company is a scam not only did I dispute the CC charge iam going to find these crooks and deal with them in a way they wont forget ... I traced there line back and know the home address of the crooks they screwed up and left a gap big enough to find them Now street justice will be used..
Review by Bafford3 months ago
Thank you Rudy. Very pleasant buying experience.
Review by Jameyson3 months ago
Everything seemed ok over the phone. Nice guy to talk to but then everything went south from there. Communication is non existent. No one will answer the phone, email or return a call. I honestly believe this “mechanicoutlet” is a scam and would not recommend it to my worst enemy. Sad to see companies operate or lack there of, in this manner.
Update: I had to call the credit company to dispute the charge, of which i never approved. Still no contact from Rudy after multiple times reaching out to him. The main number does not work. Seems very sketchy to me. Not good business practices. Dropped my credit score by more than 30 points for a purchase I didn’t authorize.
Review by Kemper3 months ago
I found Rudy, the sales rep. I worked with to be very helpful and knowledgeable of his product.
Review by Devi4 months ago
I first contacted Mechanic outlet back in late June to order my lift. Everything seemed to be going well and they said 1 to 2 weeks was the estimated shipping time. When week 2 had passed i contacted them and they said they were having freight issues that it would be shipped in a few days. The same process continue to occur over the next couple weeks and i still received nothing. It has now been 6 weeks and i still have not received anything. They have stopped answering my calls or voicemails since about a week ago and i can no longer get a hold of them. After seeing other similar posts i feel that indeed this is some type of scam and have contacted my credit card company and BBB. Buyers beware!
Review by Aazayleah Szczepina4 months ago
So far a great and easy experience
Review by Blackroadster4 months ago
Very helpful and made sure everything was understood on my end.
Review by AkerF4 months ago
Great service. Shipping took a while and did not ship to my city though I was ok with that. Missing door protectors in box though it was handled correctly by my rep when I called it in.
Review by Mibs4 months ago
MECHANIC OUTLET AND CLICKLEASE ARE A SCAM!!! BUYERS BEWARE, DO NOT BUY FROM MECHANIC OUTLET OR USE CLICKLEASE LLC FOR TERMS. MECHANIC OUTLET IS NO LONGER ANSWERING CALLS OR EMAILS. I PAID THEM OVER 3,000 DOLLARS AND HAVE NOT RECEIVED MY EQUIPMENT.
Review by DennisHopkins Hastewell4 months ago
Great lift easy instructions for set up
Review by Sakila4 months ago
i am revising my original review this company is a joke they put in my order it was wrong when it came in late and they then told me it would cost me an extra 280 to get the correct parts not sure how you can place an order and then the same order 10 days later cost more they are not a business i will ever deal with again
Review by Chroma Tammeveskisaba4 months ago
Very helpful and courteous.
Review by Chithraa4 months ago
These guys know there stuff and very friendly was making my experience very easy thank you to you guys .I'll be back to shop here from now on
Review by Guetchine Derrow4 months ago
It was easy to order and lots of 2 post lifts to choose from great prices to
Review by Yannei4 months ago
Paid 2399.00 for equipment that I did not receive they do not respond to emails phone calls can't talk to anyone there DO NOT BUY FROM MECHANIC OUTLET ITS A SCAM THEY JUST STEAL YOUR MONEY WARNING WARNING WARNING THIS COMPANY IS COMMITTING FRAUD I HAD TO BUY SAME EQUIPMENT FROM NATIONAL AUTO TOOL YES I'M NOW OUT 4800 BUT NATIONAL GOT ME MY EQUIPMENT IN 3 DAYS THATS RIGHT I GOT MY EQUIPMENT FROM NATIONAL TOOL GO THERE FOR YOUR EQUIPMENT THEY DON'T STEAL YOUR MONEY
Review by Zebedah4 months ago
Excellent service package well and all around great experience
Review by MLentino5 months ago
Great to deal people to deal with. Especially with my schedule they held my lift till I was able to to be where I could have sone their with the installation.
Review by Jihn5 months ago
Great company. Easy to order from.
Review by Mynka Ballhorn5 months ago
Very knowledgeable and helped me make the right decision on a lift purchase.