Always friendly service. I live nearby so I use the customer pick up option instead of delivery. Parts are ready when they are proposed.
Review by AHunter1 year ago
MCM has always been my "go to" vendor for unique electronics, gadgets, and both pro and consumer audio solutions. It light of their recent association with Newark, I really hope they continue to serve the niche that I survive in..... I am keeping my fingers crossed... And of course..... price structure will be a defining element to this re-evaluation as well..... Hang in there MCM....! You would be terribly hard to replace !!!!!
Review by Yornise Kanhasook1 year ago
The meter, a PEAK LCR45, arrived quickly and was functional out of the box. Shipping updates let me know when to expect it; I like that. A quick check of an inductor I'd previously measured on an uncertified instrument gave nearly the same value: 38 uH v.s. 38.4 uH. And the meter does a good job of auto-detecting component types, making it really simple to use. I plan on using this meter in winding my own inductors for SMPS circuits.
Review by Amien1 year ago
Great clearance prices, free shipping if you order enough, fast shipping, never had a misshipment yet. Great experiences for 9+ years.
Review by IPreferAFirmerMattress1 year ago
My last order at MCM didn’t go well at all. I received an email about a clearance item. I ordered it. I received an acknowledgment of the order, but nothing else. A few days later, I checked back, it showed the order as complete and “0” items shipped. I assume that the item sold out, as the charge was not placed on my credit card. I would have expected an email stating the item was sold out, but alas, nothing was sent. If I didn’t check back, I’d still be waiting for the item today. This is the only time I had a problem, and the only time I ordered something that was sold out. They need better communication on sold out items. Now with the merger with Newark, I don’t know what to expect.
Review by Sergay1 year ago
Shipment, merchandise, and delivery was done on time and as advertised.
Review by Flourishingby Hellat1 year ago
Thanks for replacing the products lost in transit, due to broken package.
Your response was swift and without question.
Your customer service is top notch.
Review by Mockers1 year ago
An item I ordered arrived with no problem. While I will be able to use the item, the catalog description did not give me all the specs on it. The performance 0f the item, which was a bit disappointing, did not measure up to what I expected. This is not my normal experience with this company, and I will continue doing business with them.
Review by Cjgoch1 year ago
Part of my last order were belts. I ordered 30, they shipped and charged me according to the packing list for 10 but the actual number was 9. Didn't want to call about 1 missing belt worth $0.14 on clearance but anyway the error benefited MCM not the customer.
Review by Ryniu2 years ago
The customer service for this company is VERY unprofessional. Every time I have called, I have had a bad experience. It seems they ALL have an "If you don't like it, go somewhere else" attitude.
They don't use PayPal so you have to fill out pages of information to place an order with a lot of "required" fields that are for their marketing data-mining and have nothing to do with placing an order. The shipping is VERY slow, while being VERY expensive.
UPDATE: As indicated by this company's response, they are very DEFENSIVE of their bad attitude. There is a CULTURE of bad attitude within this company. Call before you do business with them and you will experience it for yourself.
Review by Sadri2 years ago
Not even close to add as described , waste of my time , had to ship back ....
Review by Jayesh2 years ago
Excellent product and prices. They get it right or they make it right, every time! I am impressed with the knowledge, expertise and the follow-through of every person I have had contact with, especially Melissa who seems to know everything! (That is in stark contrast to many of the vendors I have to deal with who think they "know it all".) I've been in the business since I was a kid and we all know that that the design and manufacture of these products is mostly off-shore, of predominantly Asian origin and the tech to build value-based product at any price point isn't alchemy in this day and age. What matters to me is the value-added by the people, and MCM is my choice when I want top notch service. (And no, I'm not a shill for the company or an employee... not even a "non-attorney spokesperson"...just a very satisfied customer.)
Review by Gnocchi2 years ago
Great service. Wish they would send shipping and delivered emails as do most suppliers.
Review by Funy Fajjnas2 years ago
Rapid shipping fair prices I love MCM.
Review by Nattley2 years ago
I have ordered numerous pieces of equipment from 8 camera DVR's to day-night cameras to go with it. the equipment and support has ALWAYS been exceptional--I will be a MCM customer for years to come
Review by Tanbed2 years ago
Review by Deepcalls Tringli2 years ago
This is my second LCD-to-Vdeo converter and they are easy to use and setup. They do have some minor video problems (vcr in fast forward are not viewable) but other wise it is a good product to use up spare Monitors!
Review by Glomolyn2 years ago
MCM is always my first choice for all of my electronics purchases. Always super fast shipping too!
Review by Myymail Choudhuy2 years ago
Extensive choices of items with quick delivery. Have never had an issue with any purchase.
Review by Chelenza Cizner2 years ago
MCM Electronics is a great place to do business! I've been buying product from them for many years now and I've not been disappointed. When there have been products that had in-correct descriptions and or units that were not what they were supposed to be, they have listened and once they confirmed my findings they removed them or re-labeled them.
Chris Fullerton C. E. T.
P.S. LOVE my new IPS camera setup rig! If you do CCTV/IPTV setups YOU NEED 82-20499
Review by Foraging2 years ago
very good service
Review by Kowalsky Kuenstler2 years ago
Been dealing with MCM for several years now. Will return a recently purchase item. Nothing wrong, no foul. The gadget simply doesn't work for what I need. I recommend MCM. R.
Review by Guangling2 years ago
Recent order was marked as complete even though the main item was not shipped (available at time of order). Paid more shipping than for add on item as a result. No alert or notification was provided on missing item which is no not available anymore. Good customer service looks different. Amazon doesn't look so bad after all even when buying from third parties. MCM is losing a customer.
Review by Fannar Barbershop2 years ago
I received my order in a couple of days every thing was in good shape .
I have gotten a lot of stuff from MCM over the years and always been happy with them.