My Nissan Sentra lease from Bommarito was due to expire in January 2019 and I started my search for a replacement. On 9/29/2018 my 1st stop was at Bommarito Mazda (BM) since I really liked the looks of the Protégé 5 and wanted to see the car and pricing – once there the Mazda 3 caught my attention, but I made it clear that I was only looking and still had 3 months left on my lease. That’s when it all started…
Sales manager Dennis got involved and offered me a deal to put me in the Mazda 3 now and that he would take care of my current auto lease - including any repairs needed – new tires, some body work and last 3 payments – just leave it here take the new car and I will take care of everything – he even took time to show me where it would be parked.
Beginning in December thru March I have received notices from Nissan and their collection agency that I owe over ~$750 for various items (December - January I was told by BM not to worry). Last week when talking personally to Dennis he accused me of calling him a liar and that he would only pay only the $395 Disposition Fee and nothing else – he stated that I would need to settle the remainder with Nissan – he has fulfilled his agreement plus some already. Doesn’t make much sense that I was told not to worry about anything.
I was lied to by Dennis and then ignored for over 3 months. It’s crazy but I get better service from a Subway rep when buying a $9.00 sub vs. buying a $27,000 car!
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