Ordered 200 coffee capsules and order arrived with only 80. Sent 2 emails to customer services and neither have been answered. No reply when I tried to call. Will be passing details on to visa for refund if no correspondence by the end of the week. Very disappointed.
Review by Yunzhi1 month ago
Great team to help with any questions. Perfectly tested product. Complimentary coffee and 2 high quality mugs. can't get any better. Thanks
Review by Martiner1 month ago
no one answers the phone.
tried 3x - waited over 3mins EACH time - nothing.
Review by Sleeman Jarkey1 month ago
Very quick delivery to UK and good price. Merci beaucoup.
Review by Dreadrayadollface Amaodu2 months ago
Absolutely disgusting! Do not waste your money here! 3 weeks since i had paid for my order and received nothing, no answer to my emails, no phone line to call. Just appalling!
Even worse than i thought! So you can respond to a review within 24 hrs, but i sent at least 6 emails with no response in 3 weeks!
People do not fall for this! Call the customer line? I did, numerous times, and you can never get through!
Review by Zafeiro Huidu2 months ago
I could complain and say that it took 12 days for my order to arrive , or that they never answered my emails when I asked them when /if my order would be shipped , but within 30 minutes of raising a dispute with paypal, I received confirmation of dispatch from them , and thereafter , constant emails from the courier updating me on the consignment status. Parcel arrived , well packaged and on its
final consigned date. I understand moving business premises can cause quite an upheaval for a small business , and it seems they are trying hard to rectify the issues they have had over the last few months. All things considered , I received a well packaged and good quality product at a good price, just a little later than i expected it to take. I hope to be ordering from you again in the near future
Review by OriginalJLogan2 months ago
Excellent service. Quick delivery and fair prices. Will use again
Review by Abreonia3 months ago
Excellent quality and flavour brilliant service highly recommend
Review by Sergiej Cloe3 months ago
Moving warehouse email then nothing despite many chasing emails and phone calls following my order dated 23 August.
Review by Tanvir4 months ago
I placed my order in the beginning of April. They shipped my order to the wrong city. Note that they had the correct address. After a whole month of communication, they where unable to explain to the courier where to redirect the parcel so that it may arrive at some point! They blamed the "local courier". They didn't bother much. After one and a half month (!) they told me that if i still wanted my order, i should wait until they got back the lost parcel and then pay them again for shipping costs to send it again!!!! As of today, the 30nth of May, i am still waiting for my refund! The worst experience in all my years of online shopping from any country.
Review by Huibert DeGruy5 months ago
This is the worst experience ever. First the delivery company lost my parcel, then it went back to maxicoffee. After a couple weeks of chasing it up they said they will sent me my boxes. Even though first time I ordered 5 boxes, and they got 5 boxes back, when it was time to resend it they said one box is out off stock, how come?? Now I get an email from them to confirm my address, they get it wrong and send it to my neighbours. Finally when I get the package it only has an empty gift bag in it and the ticket confirming this bag, no coffee. If you try to call them, in their working hours, you get a robot and ni reply ever. Stay away.
Review by Otek7 months ago
No reply to the customer service phone line. By email, their response time is 48 hours which seems long to me. The tea cup I ordered was broken so its pretty obvious they need to replace it. Why the wait?
Review by Nasreddine Onabiyi1 year ago
3 machines achetées et les 3 tombées en panne juste avant la fin de garantie pour deux (heureusement pour moi). Donc plus c'est cher et moins c'est sûr. Bien que le site ne soit pas responsable, je n'ai pas pu déposer mes avis car négatif sur les produits.
Review by Voltairi1 year ago
Excellent à tout point de vue !!!
Review by Borhan1 year ago
Review by PStod Deoleo1 year ago
Très simple et efficace
Review by Wameed1 year ago
Review by Braefife Pramudia2 years ago
conforme à la description
Review by Bounds2 years ago
PAS DE SURPRISE
CONDITIONNEMENT DES MARCHANDISES ET DELAIS
Review by Huzeyme2 years ago
Pour goûter du bon café qui vient d'ailleurs, je me suis tournée vers ce site. C'est sans regret que je vais renouveler l'opération. Il y a du choix, le prix est bon et les conditions de livraison sont respectées.
Review by Destinie Waras2 years ago
Order proceeded quickly, received in perfect condition.
Review by Poshixi2 years ago
Very efficient service and a good range of prepackaged coffees. I usually have my coffee shipped from London as it is fresh roasted but MaxiCoffee is the best supplier I've found in France and they have an excellent range of coffee paraphernalia.
Review by Queensbridge2 years ago
Cherche à vendre 10euros une assurance au cas où l'objet arrive endommagé.
Payer avec paypal
1. C'est eux qui payeront les commissions de paypal
2. Donc indirectement ils payent eux-même leur assurance, puisque si l'objet arrive endommagé il suffit d'ouvrir un litige et de renvoyer l'objet.
Il faut arrêter de se payer la tête des gens
Review by CotakuShop Sarnago2 years ago
Cafetière à piston Chambord nickel !
Cafés au top !! Salvador (Santa Ana), Le Pedro's Blend, et Nicaragua (El Toston)