I too was one of several hundred people taken in by a wonderful ad on Facebook. Had I realized the product was coming from China I would never have ordered it. I have contacted through email requesting a refund for the bait and switch they did and to date have been told to send the junk product back and send them the tracking number and they will issue as refund. It will cost more to ship it back that it is worth. I let them know this and requested a refund but it has been 4 days and I haven’t heard back from them. I will go to my credit card company and start the process there to get it back. Buyer beware of ads on Facebook.
Invoice #: TO-201905-8e1b89af-24c8-49bf-9f45-f2c63b952a3f
Review by Suaid Cortesão3 months ago
SCAM. This "robot" is not truly a robot vacuum. This is more of a sweeper and although it is advertised as having sensors that map a room out and clean the room, it is not a smart robot. The sweeper turns on and goes in a circle. The users manual states that it moves in a random pattern and will not clean all areas of a room. The advertisement also states that this will operate on carpet but the users manual specifically warns about using this unit on carpet.
Save your time and money. Buy something, anything other than the Maxclean sweeper from Megadeals.
Review by Trenace Atthia4 months ago
This is a scam. The robo-vacuum I received was nothing even close to what was advertised and it doesn't work. When I emailed to return the item I was told that for hygiene reasons the item is not returnable. Go to Facebook and search for Maxclean and see hundreds of posts of people who got scammed by this company.
Review by Ikwe Derrow4 months ago
If I could use a half star I would. Complete fraud..... ordered a robot vacuum cleaner from a beautiful ad and received a $2.00 piece of junk. Still no refund
Review by Prashanti Karabelnik4 months ago
They are a complete scam, sent a product that wasn't like the videos and images. The thing didn't even work out of the box. I spent $80 for a doorstop! Went through Paypal to get my money back because the seller felt it was fair to offer $8 back! The item was shipped from California. They wanted me to return it to Estonia using a traceable means, $24 later that's what I did. Paypal then denied my claim because the package is being held at customs in Estonia and they told me I didn't provide a valid tracking number even though I have received an email for every departure, arrival and update regarding its transit to the seller. I uploaded picture proof of sending it, the tracking info, etc. and they still denied it. Don't trust MaxClean and don't use Paypal, they don't care about the buyer!
Review by Hubi Kombet4 months ago
Just like everyone who reviewed this piece of junk!! Got scammed by the facebook ad and got a plastic toy that does nothing. Cannot find any way to return it and from what i read there isn't any way to get refundwd. Will talk to my CC co. PLEASE DONT FALL FOR THIS SCAM. DO NOT WASTE YOUR MONEY!!!
Review by Kynbridan4 months ago
If I could give zero stars I would!!!
This is the message that I attached to my PayPal claim;
This Max Clean robot is a total scam! There is nothing robotic about this so called robot vacuum, it is more like the little battery powered cars I had as a child that would just drive around randomly and turn when they bumped into something! The little plastic brushes fell off within 5 minutes of turning it on and the so called vacuum isn't powerful enough to pick up anything! Multi surface my butt, it can't even work on a thin carpet, it just goes in circles a couple times and then gets stuck! There is nothing computerized about this, it is just pure junk!
Now they want me to try to return it to an invalid address!
Review by Argyri4 months ago
I would request everyone not to buy this. It's nothing more than a toy and it's not even worth $10. Total scam. Doesn't pick any dust, good for nothing. They claimed to be a Canadian company, product came from China but PayPal give address for returns to Estonia, I think the address is even fraud.
Review by Counted5 months ago
Junk, rubbish, rip-off. Stay away,
Review by Shawndeana5 months ago
Got a $5 floor sweeper... challenging the $180$ charge on my credit card as FRAUD.
Barely works on a hard floor, gets stuck..
Not the robotic radar Controled intelligent carpet vacuum that said.
Total scam ...
Review by Kennadi5 months ago
just goes in circles. gets stuck on carpet. product doesnt even qualify as a toy. pure garbage. complete scam.
Review by Zeatha5 months ago
a total scam DO NOT PURCHASE FROM MDE COMMERCE LTD. They are a scam in my opinion. What they do is bait and switch. They ship junk then tell you the factory made a mistake. Your choice get a 50% refund and keep the junk or pay shipping and insurance back to China to get a full refund???? SCAM pass the word put these people out of business .
Review by LWoodruff5 months ago
Same SCAM company as Megadeals
Same SCAM company as Megadeals! They advertise as a wonderful robo vacuum and send you a little toy robo vacuum. Bait and switch! Took me a long time to get my $90 back from them! Do not buy anything from this site. THEY ARE A SCAM!!!!!!
Review by Pratheeka5 months ago
This Maxclean from megadeals.ltd is a scam. It is not even close to what they show in their very convincing commercial. It is more than a ripoff it’s fraud. They are raking in the cash betting on us not bothering to return the item for a refund because it’s so expensive. They offered me $8 refund on my $80 purchase. I’ve filed a claim!!! DO NOT BUY!!!
Review by HTx Campolieto5 months ago
If I could go lower than one I would. It is 8 inches wide and hard to start. The dust bin is 1/4 inch deep and 2 inches long and one inch wide. USELESS
Review by JMHirst6 months ago
item not as advertised. Totally fake advertising....Now trying for a refund. Advertised as robot vac with docking station. Delivered was a poor quality sweeper, 1/2 the size, no cylinder brush underneath to lift debris to catch area. Very nasty.
Review by Spengler McCavanagh6 months ago
No stars at all! I have Paypal Credit working on it. False advertising! Piece of plastic junk. Doesn’t pick up dirt even on a tile floor! Claimed it works on rugs, but info with it said not to use it on rugs! A SCAM! So far 3 times they have refused return or refund. Will keep pressuring them. Hopefully PayPal will help.
Review by Muffti Atelj7 months ago
In the video it shows that this vacuum scans the area then cleans up and back in that area with precision, but this thing just hits walls and then randomly goes in what ever direction, it also does not even suck up dirt at all, the suction is so weak it will not even pick up crumbs in the kitchen or sand, all it good for is keeping the dogs amused, I wouldn't recommend this piece of junk to anyone, its a $10 gimmick at best not a $110 product at all.
Review by OvertNerd7 months ago
I was instructed by Paypal to return the item with tracking to the seller to expedite my claim but I see a potential problem which I am reporting.
The address Paypal provided is as follows.
Tallinn 10001 - ESTONIA EST 0000
Correct me if I am wrong but isn't Estonia and Malta 2 different places?
I contacted Paypal and they told me that was the address the seller provided and suggests I use that address.
It is my opinion that the seller has provided an incorrect undeliverable address to further their fraudulent efforts.
I also found further info on line that this company has used undeliverable return addresses in the past.
I have followed up again via e-mail through Paypals resolution center. Awaiting response. If others received the same address from Paypal do your own due diligence and it you have doubts then contact Paypal.
Review by Xiaoyong7 months ago
Junk of Rubbish. Cheats!!! displayed the new version Xiaomi priced at $600.00 on Facebook. I got my money back $114.95 from PayPal by returning it to MDE in Estonia.
Paypal is great to close this dispute within a day after returning this.
Max Clean is rated 1.0 based on
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