SCAM Alert !!!!!!!!!!!!!!!!! The skirt they sent is falling apart, then they do not respond for months, so when they finally did, it is too late to send it back. I am still trying to work with them, but the responses are exactly the same. I have already submitted the order number, email address, and photos they requested, then I get this email all over again "Hi there, Sorry to hear about the trouble. Could you let me know your order number and the email address you used so that I can process a return request? Best, Russel - Marigold Shadows"
It's like a Robot is responding, stay away from this scam company !
Review by RichardAshton4 months ago
I ordered several items of clothing from them. I was very happy with my purchases!!! :) The sizing runs a little small so keep that in mind. I found the clothing of good quality and exactly as pictured. No weird sizing or other shenanigans you get from ordering off some clothing sites. They *are* based out of California. Their clothes are made in China (like almost ALL clothes we buy anyways). The ordering and package shipping system is some kind of high quality, integrated system with good English. Customer service speaks good English. As soon as I ordered I was conveniently contacted that two of my items were not in stock at the Cali warehouse and were shipping from the manufacturer directly from China. I got this notice via their ZenDesk support system (which is another good sign of a legit operation). I received shipping notices for all 4 items. One jacket item was too small. I ordered a medium jacket to replace it and I returned the small jacket via the instructions on their website and received my refund promptly and without an issue. I did have to pay USPS shipping to return to their California location. Which wasn’t a big deal in my opinion. Overall, my experiences were great and I’m excited to have an avant-garde source of clothing I can trust.
Review by Luamorena5 months ago
Great company! Didn't have any issues on my end and happy with my order. I received the order promptly and all the questions I had prior to ordering were addressed on their social media.
Review by RobJ5 months ago
FAKE LA BASED COMPANY their about page says "Our brand started out of Southern California" which is clearly untrue, it is a company from China that is pretending to have roots on the West Coast. So far it has taken 4 weeks and nothing has arrived, untrackable tracking #- site didn't have backorder dates when I ordered and I now feel without a doubt it will be cheap when it arrives but won't be worth the international shipping back. Buyer Beware.
Review by Yupthesesh Ans5 months ago
Really enjoy the products from marigold shadows because of the edgy styles and affordable prices. My expectations have been met or exceeded everytime I shop here
Review by Vladislava Wiita5 months ago
When I first was introduced to Marigold Shadows I texted my best friend to tell her I found an online retailer who “gets our aesthetic.”
And y’all, my hubs really loves it when I wear the body harnesses I’ve purchased. I mean love and he asks me all the time to wear them when we go out. ;-0
My first purchase was Zend Pleated Wrist Cuffs and I was hooked. I’ve since have super loved each item I’ve purchased and I’m damn pleased with the shipping times and customer service.
My orders have been delivered very timely and never once have a had a challenge with quality. And the to,es I’ve reached out with a question, customer service has been cherry with their response and response time. Grade A+!
I honest to Pete adore Marigold Shadows and can’t wait until my next purchase. I’m a customer for life.
Review by Tsik5 months ago
Truly unique stuff. That word is overused but it's the right one here. Quality also amazing for the price. Ditto service. Warm (yes!) and responsive.
Review by Dilyara Vadukumcheri5 months ago
Best customer service experience. I asked many questions prior to my purchase. I really appreciated their willingness to help because I’m very particular about the fit and feel of the clothes I wear. I absolutely love the items I ordered and will definitely shop again. Shipping was in the time frame promised. Highly recommend.
Review by Popotnik5 months ago
Absolutely loved the selection and once received the quality was great. I bought some clothes for my girlfriend and she loved them!
Review by VladimirUA Bosco5 months ago
Very cool stuff. Comfortable and chic!
Review by Curls Sicard5 months ago
Beautiful dress-came on time, looks exactly as I expect it!
Review by Decline6 months ago
Fast shipping time and great style. Can't wait to order more stuff.
Review by Razieh7 months ago
Six weeks delivery time; clothing is from china, and you know what that means-- way, way smaller than sizes are listed as, and poor quality fabrics poorly constructed. Extremely cheap offshore products sold at an astronomical markup.
Review by Leigh7 months ago
BEWARE. Like other reviewers have mentioned, Marigold Shadows looks cool on Instagram, but the business is run beyond horribly, and the clothes come from China. My credit card was charged 6 weeks ago, and I still haven't received my order. In fact, I have no idea where it is. The latest "in transit" tracking information is from almost a month ago. Customer service tells me to keep waiting. Completely unhelpful and unbelievable.
Review by Mrsweewoo Prum7 months ago
I love all the things I’ve gotten from this store. Such unique & awesome pieces! I got a lot of compliments on my outfits from marigold shadows. The quality was good, great fit. . Shipping is quick! 3 days. Their service is so great, they sent me a hand written card in my package and followed up to see if everything fit.
Review by Deep7 months ago
Good Purchase! I love all the designs of dresses; musset vegan black dress.. very good quality. Recommended to all!!!
Review by Zingari7 months ago
It took nearly six weeks to receive my items. The quality was poor, sizing did not match measurements, and some were defective. Customer service was not helpful and I am still stuck footing the bill for return shipping. Avoid at all costs
Review by MandarK8 months ago
First let me start off by saying I was under the impression this was a California based company. It is not, straight up China! I thought when I ordered this skirt that one size was odd but it looked like a belted wrap skirt. It comes in and it’s the wrong color. I try and email them, no response so I pester them on their Instagram by writing how bad their customer service is and how no one will return my email so I can get the right item. The fabric is cheap and the prices are high. I would not recommend spending any money on this site. Buyer beware!
Review by Susann8 months ago
It will take you six weeks or more to receive your order.
The problem with this site is that they curate a catalog of items that look "nu-goth" and "minimalist goth" from items purchased from cheap Chinese e-tailers in bulk and sell them at a gigantic markup. You are literally burning money if you buy from Marigold Shadows. Aliexpress, eBay and amazon all sell the exact same items for much cheaper, you just need to take the time to look.
The items that you get for the $50-$200 you'll pay will be extremely low quality. You could shop at an actual department store with those prices.
Review by Lili9 months ago
Ordered the Aragon dress- delivery was slow (from China) and what arrived was not what was advertised- what i got was a short smock made of incredibly thin, ultra cheap lining fabric. Poorly sewn and much shorter than on the site as well. Utterly unbearable. This company are just terrible quality Chinese knock offs- do not buy!!!
Review by AndrewBellingham10 months ago
Nice products. Fast shipping.
Review by Mishalia11 months ago
Shipping is EXTREMELY fast, I'm confused why people on here are talking about "Six Weeks" delivery... I received my order less than a week after I ordered it and tracking was available almost instantaneously. It appears my order was shipping from California, NOT China.
Review by Silostein11 months ago
Good quality products. Nice customer care.
Review by Donnithorne11 months ago
I waited almost 6 weeks, for my purchase. I ordered 6 items as I got tricked by the pictures on their site and their well-curated instagram account. But I had no idea the clothes were going to come from China in very poor conditions and horrible materials. I overall lost $40 to return the package back and I am still waiting for a refund.
Review by Butties11 months ago
My experience with this company was terrible. It took forever for my items to arrive. They don't answer emails. Poorly constructed clothing. Horrible fabric. No labels. I can't return things b/c they never provided an invoice or tracking # or packing slip. I tried selling to Pluto's Closet and they wouldn't even take them. Very very strange. Wish I had never tried them. Out a couple hundred dollars. Extremely frustrated.
Marigold Shadows is rated 3.0 based on
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452 E Silverado Ranch Blvd #443