I purchased what I thought was a CD so contacted Mann's Music by phone. They said to send the item back and gave me a reference number to put on the package. I must say I got my refund very quickly and their customer service was excellent. Thank you!
Review by Lattecha2 months ago
Excellent speedy delivery and nice to see a company taking its environmental duties so seriously. Less plastic less packaging all better for our planet! Top marks
Review by Bonfante3 months ago
I used to live in Colchester so used to pop in. Always lovely and helpful. I quite often buy directly from them, books etc and they are always speedy and organised.
Review by Missykay3 months ago
I could not be more satisfied with the service I received from Mann's Music. Delivery was very prompt and convenient. When I had a query, it was dealt with pleasantly and efficiently.
A pleasure to do business, as they say.
Review by Sueters4 months ago
Ordered a guitar at a massive discount with no charge on postage, got it quickly and in perfect condition and very pleased with the product itself. No complaints at all.
Review by Fourleaf4 months ago
Fast shipment to the netherlands of sheet music! Good!
Review by SizmXn4 months ago
Ordered a Cordoba tenor ukulele , delivered next working day (free delivery) , top notch instrument and was cheaper than anywhere else!!! for same uke ,
Review by Hankae Derrow5 months ago
I had an exceptional experience with this shop. The bass guitar I was looking to buy was discontinued and luckily Mann's was the only shop to have them in stock within the whole UK! They dispatched the bass quickly and kept me informed the status of the order. It arrived within 24 hours. Superb service. Could not recommend more!
Review by Immirty5 months ago
Excellent service and a great selection of music. I’ll definitely be using Mann’s again
Review by Bertaccini DePeter5 months ago
Didn’t have the strings I ordered but took the time to explain that they were keen to satisfy my order so offered to replace them with a more expensive option at no cost to me or refund. I took their alternative and am really happy with them.
Will use them again.
Review by Gunnersafc5 months ago
Excellent response to web order ensuring early delivery.
Review by Morini VanWinkle5 months ago
Easy to order.
Felt great to support our local business.
Review by Shashy Kayleen5 months ago
First time I’ve purchased from Manns. Impressed with the communication and speed of delivery. No complaints and will definitely use again.
Review by Abigrandeur6 months ago
I recently bought an A10 Admira guitar online from Mann's Music and it arrived the next day exactly as promised. I had rung them with a query re delivery and they promised to ring back - which they did within five minutes with the answer.
Their price was much lower than other retailers and they are so pleasant and helpful to deal with.
Thank you, Heather
Review by Laretitrw Neindorf6 months ago
The service was ok, I had to phone the shop to find out if my guitar had been dispatched which was a bit disappointing as other shops give you text or e-mail updates etc. I only received one e-mail from Manns to say that my order had been processed, but no information about delivery dates etc. The guitar was in generally good order when I received it, but one of the tuners was fairly badly tarnished/blemished. As the guitar was made in March 2018 and I bought it in July 2019, I suppose it may have been a display model which had been played a fair deal - hence the issue with the tuner? It wasn't listed as ex-display, so I don't know its history with Manns.
Review by Djburty6 months ago
Delivered on time by one of the most reliable courier companies. Slight finish defect on the guitar but probably not enough to make it B stock so I didn’t bring it up as an issue (I think you can expect that with very low level instruments.) Surprised that the guitar was shipped just in its manufacturers box and not the usual ‘double boxed’ manner but there was no damage so no problem!
Review by Pote6 months ago
Would always buy from this store
Good service, good customer service
Go out of there way to assist
Review by Cherlese Probitts7 months ago
Best price and prompt delivery, everything as described.
Review by Dittmann Honzejk8 months ago
I absolutely love my electro acoustic guitar. It comes across as a more expensive brand but at a reasonable price. Quick delivery, no complaints.
Thanks again. X
Review by JoseEsteban Margaritou9 months ago
Very good product, sensibly priced and quick delivery. Will use again.
Review by Fiberart9 months ago
Bought an amp for my acoustic guitar. Tried in the shop first then bought from Mann's website.
Excellent service, staff always helpful and informative. Recommended.
Review by Karlvinder9 months ago
I bought a Fender Squier Bullet Stratocaster Hard Tail, Electric Guitar, in red, for my child who has started learning to play the guitar. She absolutely loves it. She loves the colour and how easy it is to play compared to her #20 first guitar. The buying process was easy online and the item arrived within the delivery time stated along with the lead I had also ordered. I thought it could have been packaged up a little more securely but there was no damage to the guitar at all so it was ok. I would definitely recommend Mann's Music for anyone looking to purchase guitar products online and I would not hesitate to use them again in the future.
Review by Iordan10 months ago
Mann's had the guitar wall hangers I was seeking at a very good price. All done on line and received them the following day. A very good experience so will buy from Mann's Music again.
Review by Coinstar10 months ago
Ordered from website. Book arrived promptly and in good condition, with helpful emails from them.
Review by Prolee10 months ago
Very good , fast service, no quibble.Good quality Roland gig bag . I would definitely use Mann again and also recommend them to my friends.Good job .5 star service.