I received a call to arrange delivery and the chamber arrived very securely and undamaged.
Review by Audiotechnical4 months ago
Really good service. I bought bespoke gas fire trays that needed a lot of technical issues dealing with and Manchester Fireplaces were very responsive including talking with my fireplace fitter.
I would definitely recommend as I did try a few other places that just didn't come up anywhere near as good.
Review by Aymie4 months ago
A good range of fires, supported by expert advice. Very happy with the fire and fitting and good communication with fitter.
Review by Zhihong4 months ago
When I ordered the hearth 3 were in stock. I heard nothing from the company so called them after a few days to be told it was out of stock. The freight company called me regarding delivery which I paid £59.95 for to be told it was an all day delivery between 9am -5pm, it turned up at 6.10pm. I called Manchester fireplaces to say it was a lot of money to pay for a delivery, and not get a time slot, and for it to arrive an hour over the allocated time, they said they don’t know much about the company that delivers it, they were going to contact the company and get back to me, well that was a few weeks ago now and I haven’t heard anything. Thank goodness the hearth was ok, as I really don’t think this company has great customer service and I won’t be using then again.
Review by Shawntee5 months ago
Great range of products. Good advice and very cheap prices
Review by Eneobong5 months ago
After making an enquiry to Manchester Fireplaces about the richness in colour of the oyster fire chamber I decided to order it. I received a call to arrange delivery and the chamber arrived very securely and undamaged. The only problem was it wasn’t as rich in colour as it was sold to me on the phone but was still nice, and it could be just a matter of opinion!
Review by Gilbo6 months ago
Excellent and efficient service, good price . Mandy and Dave where very helpful and the fitter Andy did a great job love the fire would recommend anyone to go there
Review by Metalmade6 months ago
great service and excellent product
Review by JohnPeter Mayumi6 months ago
Items arrived as described and packaged well. Very happy with service
Review by Ilaxi9 months ago
Really happy with the new fire place. May it last for many winters to come.
Review by Tyjionna Mayerson9 months ago
Ordered before Christmas arrived before beautifully packed and amazing quality tiles.....actually better than the picture ...we love them and our wrought iron fireplace which I wanted to update to these lighter more modern looking tiles look amazing in our modern house. GREAT CUSTOMER SERVICE ....MANDY i THINK
Thanks MANCHESTER FIREPLACES LTD.,,, WILL RETURN
KANTURK CO CORK IRELAND
Review by Jakeida9 months ago
Excellent, fast delivery and very helpful driver, much appreciated
Review by Sherkhan Largess11 months ago
Love my tiles, they look good, good quality, deliver on day they said, would recommend to others.
Review by Camerone Ogiello1 year ago
Purchased slip set for oak fireplace and polished granite hearth that I already have and match is very good. Easy to fit and complete construction 'looks the business'. Delivery was quick for such a heavy package and purchase is good value. Can't wait to light my first autumn fire!! (How sad is that).
Review by Boring1 year ago
Communication was limited and I had to contact the company to find out when my beam was actually going to arrive (after waiting a couple of weeks).
The gentleman on the phone was extremely helpful both before and after my order and even got someone to come and fit the beam for me (I paid but it was useful to have a recommendation who contacted me and turned up on time when he was meant to!) The guy who fitted the beam was really friendly.
I did actually visit the shop too but I didn't find the lady so friendly/helpful. I felt like I was an annoyance to her.
But overall the product is good and the gentleman I spoke to in emails and on the phone was why I went with this company and I am happy with the end result.
Review by Thuvina Derrow1 year ago
Prompt helpful service on the phone. Delivery as promised within 5 days. Kept in the loop for schedule for dropping off the goods. Done efficiently.
They know what they are about.
Review by Rael Panasci1 year ago
Highly professional and very friendly and helpful
Review by MiMis Babilonia1 year ago
Review by Dalys1 year ago
Quick service and delivery. Driver rang half hour before arrival and unloaded. Very happy with fire place surround.
Review by Zeltone Awotoye1 year ago
Once the fire finally arrived unfortunately the trim was damaged so we had to wait again for a new trim, this should have been checked at the suppliers before sending out, unless of course it was damaged in transport. Andy the gas fitter was proficient and did an excellent job, We are very pleased with the end result and very happy with our new fireplace.
Review by Jeehwan Smerald1 year ago
Great experience, very helpful
Review by KeithnKathleen1 year ago
Great product and excellent service.
Review by Amrick Slewa1 year ago
Helpful staff, order arrived promptly.
Very pleased with our purchase.
Review by Jenyffer Villiard1 year ago
Very helpful and we love absolutely love our new fireplace.