Magnamail Reviews

This company flirts with the term "Scam" with everything it does and sells. Anything you can buy from this company you can buy from the 2 dollar shops. They actually make a lot of their money from the P&H and insurance... by the way, they don't bother buying insurance for your item. They will replace it. They ship out about 3,500 orders per day so have some good rates with AU post. There is nothing about this company I would call honest, except they do actually employ people in their call centre and warehouse, but all product is cheap as Chinese crap can be. Don't be fooled by the words in the marketing or about being able to return your $6 product, that cost you $18 by the time PH&I is added. It will cost you a further $15 to send it back to get your $6 refunded. They know this, this is the basis of their marketing. Never mind the prizes (which is regulated) worded to make you think you have won... You are just one of the Millions of Aussies and New Zealanders they have on their database. They call us gullible I'm sure.

This site is a scam, they take your money and send you a prise that is nothing but rubbish and the products you buy don't work or full apart. Buyer beware.

Appalling quality of the products received & 2 months later still awaiting full credit for goods returned on the same day I received them. Will never use them again.

Poor customer service. Not very willing to help. Their website doesn't state clearly about order amendment or possible cancellation process. Even it is making the long processing time (21 days) almost invisible. No cooling off period either. Don't buy from them.

Customer service was very bad, not happy overall with the support and am now wanting a refund to never go back with this company.

Very unreliable, Advertise goods and do not send.
A) When queried weeks later say they will not be restocking.
B) Second order, sent part order claim remainder would not be sent for 3 months. Arrival after Christmas.
C) Still advertise items that they claim they do not have in stock and are not due for some time and/or are not going to be restocked.