Horrible company. They charge 8.99per month for what must be the worst service I've ever experienced. The customer service would not care less about the customer. The delivery is several weeks but they will not help if it is not arriving or chase it up. Horrible company to deal with. I can't say enough....avoid.
Review by Pravalika9 months ago
THeY BOOK 13 MONTH FROM MY CREDIT CARD 9 €
i didnt get not one @ from them ,that i am member i call that stealing!
Review by Marshjun11 months ago
They simply don't respond to emails in time and don't pick up phones. Bad customer service. I guess you get what you pay for. But a membership would not pay off for me, sorry.
Review by Eckson11 months ago
There is nothing to complain about. Placed the order and got parcel 4 days later, very quick. But I have not received an invoice so far.
Review by Ventrolla Behiry1 year ago
Hidden contract, automatically created as you place the first order and cannot be cancelled within the first 24 hours. SO sneaky! Terrible experience design.
Review by PrepBox1 year ago
Very nice Thanks.
Review by Tszshan Gencaya1 year ago
First I had troubles with my order because of the delivery company but the costumer service of luxplus really helped me out (special thanks to Nynne). So I'm really happy with the support and also with my product! Would definitely order again!
Review by Cramlington Marder2 years ago
Very Bad Experience!
I have ordered 6 orders from Luxplus & I got only 3 of them !!
Luxplus has already cancelled 2 orders for illogical reasons!!!
And the last order they told me that it was already shipped by DHL..I waited it for more than 3 weeks! But it didnot arrive ;and when I contacted Luxplus team they said we will follow it then one week later nobody answered me ! Then I sent an email asking for my money to be sent back.. the team said just now that package has come back to us !!!! (Like if they remembered when I sent the email!!)
And their reply was : we will transfer your money within two weeks!!!
About more than 6 weeks to take my money back!
Very Bad service ... Very very careless team
I don't recommend this website to anyone
Review by Engoulevent Maleri2 years ago
PLACED ORDER FIVE DAYS AGO AND ALL I GET IS "READY TO SHIP" TOTALLY UNACCEPTABLE. LUXPLUS SHOULD TAKE A FEW POINTER FROM AMAZON.DE OR AMAZON.COM!!!!!
Luxplus.com is rated 3.0 based on
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