We collate all the best reviews from around the Internet so you can view them in one place
Review by Madelaine B.1 month ago
Lucky Vitamin has a ton of products to chose from; their selection goes way beyond vitamins. You can get food, cleaning supplies, beauty supplies and more, which makes it easy to hit the $49 minimum for free shipping. I always feel like I get a lot of bang for my buck when shopping here!
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Review by John C.2 months ago
The selection of products on this website is astounding to say the least. And while I don't know what price they are paying for the products I can say that their prices are either comparable to local herb shops or FAR BETTER than places like Whole Foods. As with any website or even Whole Foods you need to do your own research into a product and not take any businesses advice when it comes to your own health. You are ultimately responsible. But as for a website this one is unmatched in what I have found. I am happy that I can find the majority of products I need in one place without hassle.
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Review by Eve R.3 months ago
I put in an order with Luckyvitamin in 2017. It was not a good experience. But I forgot the experience and just tried again (2021). Now I remember why I won't shop here. I forgot about the terrible customer service and very slow shipping. You can try the chat but you'll be waiting forever to contact a real person. I never got a real person on 3 chat tries. One try I waited 1/2 hour. Phone call option? Forget about that one as well. Order not delivered and tracking info stalled
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Review by Ryan M.4 months ago
I ordered a product by DHL Priority on 26th November 2020. I was told it would take 5-7 days. It is now 3rd January 2021 and there is no sign of the product. They have a call centre in the Philippines - and the staff are like robots, unable to help. They have refused to refund. I managed to get it charged back by credit card company - but really people should beware of this company as what they are doing is scandalous.
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Review by Crys M.4 months ago
I found everything I needed quickly and for great prices. I'm excited for my first shipment which will get to me much sooner than expected.
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Review by Selicia j.4 months ago
I had been feeling like my body was off balance and had planned to make appointment with my Dr, I decided to try Moringa Organic Tea
Also called the Miracle tea, I must say I feel balanced again and I also have a bowel movement daily that is a miracle in it's self. The tea taste good, I don't add sugar or honey and I just placed another order but this time purchased mango, vanilla and honey and ginger Moringa teas looking forward to trying the different flavors and sharing with the family.
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Review by PAULA MCHUGH5 months ago
Seems like a good company very good prices
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Review by Cyb S.6 months ago
Sent me wrong items in my order. Printed out the return label, returned items following day. Only way to converse with them is through chat. Thank goodness I had the transcript from chat where Lucky Vitamin claimed to have refunded my original payment which they never did. Had to open a dispute to get my refund. I will never do business with this spineless company again!
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Review by Ray M.6 months ago
I have been a customer for years and love to order from them however for over a year they have had a terrible back order issue. The bad thing is there is no way online to cancel a back order. You must call customer service to cancel a back order and good luck getting through to them. They will leave it on back order and most of the time they will finally cancel it themselves.
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Review by Carla O.6 months ago
Pros: Good products available at a reasonable price and international shipping works for me.
Cons: standard repply on e-mails- takes a bit of time before someone reads it and gives a suitable answer/ it' no possible to cancel an order: I'm having trouble on refunding (order from first week of July returned to them from customs, it's november, they've received back and I was not reimbursed yet)
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Review by Beth F.6 months ago
Having personalized and live assistance from experts means everything in this day and age. With a plethora of vitamin options to choose from, it can be a challenge to know which item is best for my needs. I was referred to Genevieve over a year ago and she has been a terrific help! She gives me excellent recommendations with detailed product information and alternatives. Her response is consistently prompt/immediate and always friendly. I truly value this service.
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Review by Oxana O.6 months ago
Scammers! Don't order from them! I paid for the order on 06/06/2020 and have not received it until now. I started writing about the issue in July and got replies. Then I contacted the carrier and he sent me to the site, they said that the site should put the package on the wanted list, since the tracker is not tracked. LP refused! They refused to declare a search for the package. And they cannot send me documents confirming that the parcel was generally sent to me. They refuse to return the money. And today they wrote that their warranty is only 90 days and it is over. Want a $ 5 coupon for your next order? What? Seriously? Do you offer me a coupon for my next order?
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Review by andrea6 months ago
Excellent service
Best prices online
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Review by Juliette M.7 months ago
I placed my order on the web two weeks ago. One week ago they finally shipped it saying it would arrive by the end of the week last Friday on Friday I was notified it wouldn't come in till Monday now today they're saying it isn't coming until tomorrow on Tuesday, October 6. When I tried calling up about it there is no way to speak to customer service unless you're placing a new order! This is the slowest service I have ever received from the Vitamins selling company.
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Review by Marco S.7 months ago
LV did a great job with my first order, I really like the procedure they used to avoid fraud. The customer service/Sales agents are very kind and always willing to find the best deal for you. Besides that the items arrived very quick using the free shipping LV provides, items were packed and arrived just as I wanted them. I even got a 10% discount for my next order. Very recommended items expire 10/2021
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Review by Laura8 months ago
Two items were left out of my order, but I was charged for the full order. I had to request a refund, but you can't contact them by telephone, and it takes at least 10 days to get a response by e-mail. I've ordered from the company since 2012, but it no longer seems like a legitimate operation.
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Review by jag m.8 months ago
Colostrum Price & Quality excellent. I will consider purchasing more Vitamins Green Powders.
I also like your policy of free shipping and point award program
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Review by Sara S.9 months ago
I've ordered through Lucky Vitamin several times this year(2020) after finding them to be reliable in terms of low pricing and extensive product availability. I have had to wait for back ordered items a couple times and you may need to initiate phone contact if there's a delay- but they have always been on top of things after a phone call. There are one of my two standby companies I order from now.
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Review by Farkel W.9 months ago
Was a customer for years and spent $1000s with them. They off-shored cust support a cpl of yrs ago and it's now awful. It's no longer worth buying from them for whatever savings you may get. Can't get a live person that sufficiently understands American English and syntax to grasp what you're saying. Have put up with it but just got a "too bad so sad" response to a problem that they acknowledged was on their end so it's time to move on. Buyer beware.
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Review by YDM G.9 months ago
Their website has many misleading advertisements, related to free shipping, return policies. You only get the benefits that are described if you pay for the membership program. There is no asterisk or anything like that to indicate that the truth is not what meet the eye. Also, their "terms and conditions" are really well hidden. Some info (like that refunds aren't processed until 2-3 weeks after they arrive at the return center) you can only find out by contacting customer service. Be sure to get an invoice after your return is process (it has to be requested AFTER the refund is processed, often necessitating reaching out to customer service twice) to make sure that you were refunded for everything that was in the box. Emails sent to customer service are a waste of time, in my experience, they only get looked out after I reached out via chat.
In summary, the prices may be cheaper but you'll have to work for your money!
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Review by KENNETH B.9 months ago
Today I ordered a Bottle of Aqua Flora; therefore I can not honestly rate the company. However, I felt that it would be fair to stay somewhat in the middle of my ratings. After I placed my order I noticed the Recent Reviews of some of Lucky Vitamin Customers. Some were positive and others were negative. Since this is my first order I don't know what to expect; but I am optimistic and hoping to have a good positive experience with this company.
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Review by Diane G.9 months ago
Great website design, easy to use, info at my fingertips, responsive. Product selection exceeds my expectations continually and love the product information that is available. Waiting for a back ordered product...so far so good!
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Review by M Black9 months ago
The ease of browsing through was okay, it kept going to a page where it has me to verify that I am not a robot and that I am an actual human being. LOL! Okay, other than that. I like shopping at Lucky Vitamin. So much to choose from.
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Review by Consumer9 months ago
lucky vitamin always has my brands of vitamins and supplements. They ship direct to my home FAST, they are 10% to 50% cheaper than my local "vitamin" stores. But best of all they have products I can't find in brick and mortar stores anywhere in my state!
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Review by Walter9 months ago
The products arrived fast and are of very good quality
