Appears to be american based scam web site with .ie address and dublin phone number. Be very careful.
Review by Navitha2 months ago
Was a little wary of this site at first but got the best price from Luckyphoto so ordered a Canon camera lens last Sunday and was very pleasantly surprised today Friday when my lens arrived. Lens was exactly what I ordered and over €500 cheaper than in Ireland. For me a very positive experience and I will be shopping with them again.
Review by Angelsoul4 months ago
Review by TracyLayton4 months ago
I ordered a lens off Lucky Photo as it was the cheapest price. When I got my shipping info I was surprised to see it was coming from America by FedEx and quite worried about import duties, but within 4 days I got my package with no extra charge and in perfect condition! Will definitely buy here again for the great price.
Review by DanielMatoba4 months ago
I saw for sale a Powervision PowerEgg drone. This drone is not only a good flyer but a beautiful work of art. I was going to purchase one of these a couple of years ago from a Catalogue Company over here in Ireland. It was around EURO 1,750.00. I decided not to go ahaead. I was searching last week July 2019 and came across LuckyPhoto.ie. Their price was Euro 475.00 for the drone with other bundled items. I couldn't believe it!!! I placed an order with LuckyPhoto.ie on Sunday evening. On Monday morning I phone luckyphoto on their Dublin number and spoke to Peter. I asked him when I could expect my order to arrive? He said it would be the following Monday. I awaited with great "eggspections!" sure enough on the following Monday the very big parcel arrived. Everything was perfect. Nothing missing and everything woks perfectly. I cannot thank Peter and LuckyPhoto.ie for perfect products and a perfect service. This is the first ime in my life when something that looked too good to be true actually turned out to be true. Thank you again luckyphoto.ie. If I could give you 10 stars out of five I would. Regards, Jennifer.
Review by Gosta5 months ago
I was pretty worried when I read some of these reviews, but oh my god - I paid for my bundle (Nikon 3500) on Tuesday, it arrived two days later (FedEx tracked - all custom fees covered), a bundle that may have cost near to 2k here in Ireland. I have a stunning camera, camera lens, and numerous other accessories for a very very competitive price. A pleasure to deal with over the phone too when my initial payment declined (my fault). Really delighted!
Review by Fallata Kaniera5 months ago
Completely useless, three emails concerning a simple battery grip accessory and they didn’t reply. None existent customer services avoid and shop elsewhere.
Review by Sakip5 months ago
Please read about my experience to save you money/time/distress. This is a bait and switch operation and they know what they are doing.. Notice that there is no address anywhere on the website. This company is listed as SSE Photo in the US, Lucky Photo in the UK. My experience: I placed the order by phone. Credit card was charged immediately, product shipped promptly. The product that finally arrived was not the product I purchased. I ordered a camera and lens package. The lens that arrived was an inferior and old model, manual was in spanish, all packaging looked legit, but was not sealed. Battery is not holding a charge, camera body seems fine. Company ignored my 1st 3 emails about the incorrect package. 4th email was responded to, I provided pictures of the wrong lens, customer service rep said they would send the right lens and a packing slip I could use to send the wrong one back. But it never arrived. Several more emails, most ignored and the tone got less professional. Company will not send the product I actually ordered until I send the wrong one back. Fine, where? Company will not provide the means to get the product back. They know that the credit card company will require this in order for me to claim through your credit card company. The aim of this company is to provide inferior merchandise at the price of better gear, and stick you without recourse, and they are good at it. Avoid the mistake I made.
Review by Friar5 months ago
I was looking to buy a Mavic Pro Drone and found Luckyphoto by accident online as it popped up in advertising it was the best thing that could have happened to me they were by far the cheapest. Phoned the store and got talking to a sales assistant called Peter Who was very friendly and answered all my questions he also informed me of different offers. I ordered the drone on Friday evening and it came on Monday morning from New York to Ireland absolutely incredible service. If you are going to use this store my advice is to phone them and ask for Peter as better offers might be available which are not advertised on the website.
Review by Latierra6 months ago
Very poor customer service. They said if I did a video review for them on my recent purchase I would get a 10% discount on my next purchase. I had a coupon to use and I tried my coupon on my purchase, they were only giving me a 1% discount. Don't leave a video review because you won't get any discount at all. Would not buy from them again.
Review by Lizken Polsinelli7 months ago
Avoid, avoid, avoid. Purchased 80D camera kit. So far I had 3 major issues: first delivery came damaged, second delivery one lense was faulty (posatge expenses had to cover myself) and now camera just stopped working after 6 month of purchase and customer service sucks. €1000 is waisted, not giving waranty longer than 3 month apparently. Customer servise suggested to send the camera to them and pay for the labour. if any parts will be needed they will cover it. its a long storry to be honest, but it was my worst purchase ever.
Review by LordPennyson8 months ago
Absolutely everything went perfect - from the communication with John to pricing and speed of delivery. I was really in the hurry to get my Fuji XT20 as soon as possible, as I was travelling and wanted to have gear before the trip, and John managed to organize everything in 2 days. Truly appreciated and I am giving my warmest recommendation for the cooperation with Lucky Photo.
Review by Cutflowers8 months ago
Ordered the Nixon 3500 bundle on the phone on Friday. Spoke to a lovely chap named John. He was extremely helpful, a really nice chap. I received my camera today! Tuesday ! I am delighted with it and the service I received from Lucky photo.ie. After reading some reviews I would be a liar to say I did not have some concerns...I can 100% say I would recommend Lucky photo.ie
Review by Kokkinos10 months ago
Just bought from from that website. Fast shipping from USA and no extra charge... All good
Review by Bafford10 months ago
I bought at Nikon D3400 from them about 3 weeks ago.
After I purchased it I wanted to look at their social media to see what other customers were saying about them but they had none, so then I started panicking thinking it was a fraud site.
When I looked it up a few websites said that it was an American site registered to an Irish domain which I thought was really weird, and started to panic even more.
I made my purchase through PayPal though so that calmed me a lot because if I didn’t receive the camera I would just dispute it with them. I decided to wait the 7 days shipping to react.
About 2 days later I got an email from FedEx that my package had been collected and was awaiting shipping, so then I started to thinking maybe it is legit, I watched the tracking for and locating of the item for the next few days religiously haha.
And about 5 or 6 days later the camera arrived to my house.
It was in perfect condition. Completely brand new.
They even added an American-Irish adapter into the box.
So I was actually very happy with the company
Review by Bucky10 months ago
Ordered a camera and paid via credit card, as Paypal is an option on the site, but was not building up properly when chosen. Order was accepted, so got confirmation mail. Two days later received a mail that I needed to 'call customer service to assist me better'. I responded to the mail, and told them I expected my items to be shipped, and I needed no assistance at all, as all was accepted. No response, so I did call, no one available to take my call. Got another email from 'Regina' telling me that they needed to 'assist me better'. So I called. Spoke to a man who only tried to sell me more, like spare batteries etc. I told them did not want any of that. Next mail I received from 'Regina' was to tell me my order was cancelled. Checked with my bank, and my payment went through, got the reference number for the payment and the exact time it went through. Called Lucky Photo again and spoke to a very rude man who never let me finish and told me to use paypal and pay again for the order to go through. I told him the reference from my bank and asked him to just accept the payment as it was pending with them for 4 days laready, he said the money was being paid back. I have to check with my bank that I received every penny back. Total disgrace to treat good customers like this. Reeks like scam. And their 'Customer Services' should be called 'Customer Harassment'.
Review by Bafford Biow11 months ago
Absolutely delighted with the service and my purchase. Ordered Monday, arrived Friday from the US to Ireland !! No fuss, no hassle, will definitely be using Lucky Photo again !
Review by Viginesh11 months ago
SCAM? I purchased a Macbook Air for my daughter in Ireland from this site. I recieved a confirmation of order from them and the money went through. It was advised that the product would be delivered within 5-8 working days. After 10 working days I followed up. 'Regina' responded and I was asked to be patient. I asked why I had not been informed and that a tracker be put on the item. This was responded with naught but another apology. After more emails I was told the order was cancelled and to call Customer Support. I asked for a full refund. Ring Sales Support was the response. I tried that but noone answered . All the emails have been evasive and
this site has the reek of a SCAM.
To follow up this review I have in fact been refunded though they were shot $35.00. I wouldnt recommend doing business with this company until they become more professional.
Review by Kurrekted Nalepa1 year ago
Absolute scam website, do not purchase from here. I bought a C - Stand, thankfully only a couple of hundred euro. When the item hadn't even been shipped 2 weeks after ordering I decided to cancel the order, after being messed about on email and phone, I did get confirmation the order was canceled and I would be refunded but that never happened. I have escalated it through Paypal so hopefully, I will be made right. Using New Jersey language because that's where these guys are based even though using an Irish domain and having a Dublin phone number.
Review by Malew1 year ago
I have an interesting experience with Luckyphoto. I live in Dublin and while looking for some accessories for my daughter's camera, I came accross luckyphoto.ie. My little daughter has just started taking an interest in photography, so I was looking for some affordable accessories to meet a beginner's photography needs. While serching google, I came accross luckyphoto.ie. The prices were very low compared to high street shops locally. I always check for physical address and phone number of the seller while shopping online. There was an Irish contact Number but no physical address. I was a bit concerned about this so started further search about the website itself to discover that it was an american based website with an irish domain. I came accross mixed reviews while searching for the credibility of the website. Since my purchase was modest, just above 150 euros, I decided to take a chance and placed an order. I was quite anxious afterwards placing the order regretting the decision as I did not hear back for about 2 days. On day 3, I received confirmation that the order has been dispatched with a tracking number. The order was shipped on wednesday and I received it on Friday via Fedex courrier. This was unbelievable as I would not receive that quick a delivery if I order something even with in Ireland. Amazingly, the delivery was free.I had to pay 20% taxes at check out but the prices were still 30-50% cheaper compared to market. I then became concerned about customs duty and VAT on arrival by the courrier but I am pleased to say i did not have to pay a single penny and all the duties were pre paid by the seller. The shipment was a large box with loads of stuff including a tripod and would otherwise cost a large sum in shipment via a courrier. One of the accessory was damged during the shipment and I wrote an email for replacement. The customer support advised to phone them to sort out the issue. I felt a bit embarassed as the accessory was only few euros and I thought it will cost the seller more in shipment than the actual cost of the accessory. But since I needed the accessory, I decided to purchase some more stuff ( small accessories worth 40 euros- with free shipment ) so that the seller can include the replacement without incurring any additional shipment charges. I sent an email again after I placed the order and requested to include the previously agreed repalcement. interestingly, by the time, my e-mail was read by the customer support, the second order had been shipped and again arrived with in 2 days , this time by DHL. Subsequently, when the customer support read my e-mail they responded & promised to send the replacement from the the first order ASAP. Last week, to my pleasant surprise, I received the accessory sent via a courrier service. This is absolutely an amazing and unbelievable experience dealing with luckyphoto.ie and I am very pleased with my transactions with this company. I will definetely buy again and strongly recommend to others.
Luckyphoto.ie is an irish domain while the seller is based in america.
I think the reason for this could be the seller aiming to showcase products & presence for the local market. Every search engine returns the local sites first while non local sites would come far down the line.Thats how, I came across luckyphoto.ie , while if it was for their american website, I may not have discovered their online store. After a positive first hand experience, I dont care where they are based , I received my products at great price, free shipment and the fastest delivery I have ever seen from america.
Review by MGFrias1 year ago
Excellent service, very happy with my purchase. I ordered Canon camera starter kit about 1 week ago and already received it. First i was a bit worry, because couldn't find much information about Irish branch, but everything turned out very positive. Definitely will order again and advice my friends to do it also.
Review by GreekGodUk Klenotova1 year ago
I was buying a drone and after some research decided to check out lucky photo. I rang and spoke with a gentleman by the name of John Patrick. this man was the ultimate gentleman and very patient as i had a lot of questions. He was extremely helpful, informative, clarified all my queries and advised on the best options for me, thus made my purchase.
It is fabulous. My grandson is absolutely delighted. Has it set up, has flown it many times and has got some lovely footage .
I want to say a sincere thanks to you, for all your help in clarifying and answering all my questions, assisting me in making my decision, and the speed on how you organised and sent off my purchase.
.It was a pleasure dealing with you, your attention to detail and your customer care was just excellent. Lucky Photo are just so Lucky to have you on their staff. I have no hesitation in shopping with you and lucky photo again and would neither have any hesitation in advising my friends about my experience. I would like also to commend FeDex, and the gentleman that delivered the package.
Luckyphoto is rated 4.0 based on
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