Terrible Customer Service! I called about not receiving a Free Resume Review that Livecareer offered, but never received.The employee was no help and began to offer lower discounts on LiveCareer, which I declined, but he added anyways! I am done with LiveCareer now. There is plenty of other services that won't scam me of my money.
Review by PCain2 weeks ago
Review by Howland4 weeks ago
Review by Fahmeeda Thodupunoor4 weeks ago
Beware! I attempted to use LiveCareer's resume writing service. Spent hours developing a resume, but was unable to pay and download the resume through LiveCareer's online payment system. After several attempts I called the help line and was told the online payment system was not working and I would need to give the person on the line my credit card information. It was evident I was not speaking with someone in the U.S. so I refused to give my card information and moved on to another resume builder web site. Weeks later my bank contacted me to advise LiveCareer was attempting to charge my account. Obviously, LiveCareer's online payment system had captured my card information even though the site and the customer service rep both said the system was not working. Again, this was weeks after I'd attempted to use LiveCareer's site to build a resume unsuccessfully, so I am assuming LiveCareer was hoping I would not notice payment for a service I did not receive. Fortunately, my bank had this company flagged as an overseas company with suspect account charges.
Review by ULiked Kankam1 month ago
Communication was excellent! Quick to solve any problems. The guy I spoke with was helpful and friendly.
Review by BaAlhammad Katrenak1 month ago
When I first used your service, I needed to put together a resume fast, and I was able to do this within minutes. It looked professional and printed out as shown on the screen. I got my resume for a last minute opportunity in on time. Thanks!
I no longer need the resume service and your agent Jonathan was very helpful in cancelling my subscription, and since this was shortly after the payment came out, he was able to arrange for me to get a full refund. I greatly appreciated his support. Please let him know.
Review by Telese1 month ago
Very helpful thank you for suggestions
Review by Tulomba Alvizouri1 month ago
Speaking with my representative was easy and helpful, thank you for the experience. Sadly not all experiences goes as well.
Thanks go to
Review by Moonage Hajum1 month ago
It was really easy to write the CV and John made it easy to cancel my subscription.
Review by Tasheka1 month ago
Agent was informative and helpful. Wonderful suggestive selling.
Review by Merik1 month ago
Guy on phone was nice and helpful and understanding.The resume was easy to make as well and very helpful in scoreing me two jobs Thanks so much
Review by Yairo1 month ago
Mary Lara very helpfully and a really sweet person to talk to. Your app was very useful help me get the resume I needed to excel.
Review by Technidream1 month ago
I found a side because I wanted to update my resume to match a job description for a position that I was applying for, compared to my resume and how their resumes set up was more precise, I needed to use this. Found out they had unlimited options for resume and cover letters and they even assist you if you have trouble with setting up your resume or formatting your cover letter. Will definitely keep This since I will be applying for my PhD I will definitely the help. So thank you
Review by Batteredbox1 month ago
Roman, explained everything to me that the site offers. I was calling to cancel but Roman shown me the value of the site..
Review by McLuvin2 months ago
the resume maker application was easy to use, and it also has suggestions on ways to make your resume look and sound better. it also gave great ideas on what to include in the resume. Although we did not use the job search part of live career as much as we could have, it was useful the few times we searched.
Review by Fateha Jagad2 months ago
Great customer service! Very helpful and willing to help!
Review by CopaCubana2 months ago
Thank you Joshua you were great help!
Review by Maxone Zubaly2 months ago
This is very user friendly and professional. The only complaint I have is that it says it is a free resume builder but you do have to pay a small fee for it.
Review by TrustyB2 months ago
Great customer service today. Got everything handled and Josh was amazing, he was patient, really good listener, I had his full attention and he was really on point with what i needed!
The reason for my call, was because I kept getting charged 20$ per month when I only wanted a single use passport to the site.
It didn't quite work out that way, so I called.
So Josh listened and when he learned that I work at a High School and I used LiveCareer resume builder to help students author resumes for summer jobs, (on my own dime, the school does not pay for it) he helped me with an affordable rate per month. Otherwise I would have had to cancel a valuable tool the kids who are really doing their part to make their way and get a good job. :)
How awesome is that, I have an affordable rate, a great tool for our students, and I can keep now as long as I want, affordably!
Thanks LiveCareer, for helping me, help great kids do great things!
Review by Measha2 months ago
I forgot to cancel my subscription by one day and they refused to refund me even though I told them I forgot about cancelling. They offered to only refund 12.45 out of 24 dollars. Needless to say, I will never use their service again because the customer service is terrible and also because of their shady business practices
Review by Catrionad2 months ago
I have tried to cancel my account using two of the three ways they say you can, through settings and live chat but neither one would work. Now I have to try to call in and hope I can get some help. It is very frustrating as we have had some family troubles the last month that makes making phone calls hard. Why say you have multiple ways to cancel your account if you don't? Very poor customer service!
Review by Reviving2 months ago
Fantastic site, professional help with resume!
Review by Amoie2 months ago
Very helpful and polite ! Delivered results
Review by Ehza Rotger2 months ago
Live Career was very user friendly, and resourceful. It help me boost my resume score tremendously. Thank you!!!