I 've been served by Ms Maria Tsintaraki who has been most kind and effective to my requirements, ordering and placing new lens for my sunglasses. Eventhough I had mistakenly given the wrong product code over the phone, she kindly notified me and ordered the correct spare parts, which were eventually replaced and sent back to me without any delay. The costs of buying an dispatching the product were normal, which made my overall experience a total pleasure. Excellent job!
Review by Rashikkha Eddo2 months ago
Amazing service. Everyone was very helpful and kind. Thank you Lenshop Team for everything .
Review by HermannVest3 months ago
I am very satisfied with Lenshop. The sunglasses were delivered super fast (international shipping only in two days), the package was nicely and safely prepared and I liked the small extras (the wipe, the stickers and the polar filter tester). I highly recommend buying from them.
Review by Sriharshini3 months ago
They did an incredible job with my glasses. The glass and frame go together perfectly. My prescription is accurate and the way they packaged the box ensured that I got my glasses in the safest way possible. I am really happy with their service, speed, and attention to detail. I will be buying from them again in the future.
Review by NickiM Shord3 months ago
Quick delivery, carefully packed .I needed some assistance with my order and I had a really fast response from the staff that was very kind and helpful.I totally recommend it!
Review by CallmeJohn3 months ago
I just ordered a pair of sunglasses and they arrived damaged.
There is no point to send them back as I won't get refunded for the shipping charges, and also too scared to receive again a damaged pair, and then losing money for nothing...
The customer care is good though, and the shipping is super fast.
Update here since I didn't know where to reply :
Like I said before the customer service is good.
I appreciate that you do your deliveries with DHL and as I said previously I am happy the shipping was fast. But I'd rather receive sunglasses in perfect condition and later than damaged ones faster. They cost me too much already (I had them before and there were cheaper than on your website) I don't want to send them back and take the risk to receive damaged ones again.
Review by Memedali3 months ago
Very fast shipping and good costumer comunication.
Satisfied with the product (and thanks for the suprise).
Review by Mwolfenstadler Eseli4 months ago
I love my glasses, thanks for promt delivery, you are my first and only choice!
Review by RitaGiblin4 months ago
Whatever I say will be too little for this excellent shop! Top quality products, the best prices, same-day shipping and excellent communication and cooperation! Fortunate to have them on my side for many years
Review by Jhankar4 months ago
Excellent service and fantastic product at the best price going. Plus first class additional packaging. I am genuinely impressed! Many thanks!
Review by Nelufar4 months ago
quick excellent service
Review by Hebbie4 months ago
Quick delivery, satisfied with the product.
Review by Parchabg4 months ago
Excellent customer service !!!!
Review by Jesterman Kurent5 months ago
Excellent products. Customer service is excellent and very supportive to every clarification needed. All employees are very kind and extremely helpfull!!!!
Review by Yonja5 months ago
Great costumer service! Fast shipping and great comunication!
Review by Blazka5 months ago
I am a repeat customer and I always have the best experience with lenshop. Customer service is excellent every time I need clarification or support about my order. All employees are very kind, extremely helpful, well mannered, knowledgable and quick. Also, they are very competitive on price and always have the best quality. I'm glad to have found this great company for my purchases. I would definitely recommend it!
Review by Oldie6 months ago
Great service , recomend
Review by Jeanfranco6 months ago
Best experiece !!! love the sunglasses but the personal and efficient attendance from the shop was the best
Review by Lizeth6 months ago
Great prices and customer service.
Review by Deantoine6 months ago
First class customer service, i felt being taken care of. The glasses are gorgeous, exactly what I wanted but couldn't find in any shop ,arrived with a beautiful packaging. Definitely going to come back. Thanks so much.
Review by MrBojangles6 months ago
Great customer service, spoke to the sales rep over email and phone and they got me two pairs of hard to find sunglasses. I live in Singapore and they reached me within 3 days of placing the order.
Review by Usharani6 months ago
everything excellent, would buy again, thank you
Review by ShoppingTutor Chandia6 months ago
I have been their customer for 4 years. I’m glad to see their development over the years in terms of product varieties, online services, offline stores and communication languages. One of the first and definitely the best Greek shopping site, I appreciate it a lot as a foreigner.